Dunkin Donuts/Baskin Robbins
350 E 103rd St, Chicago, IL 60628
Restaurant ZIP 60628 Risk 2 (Medium)
Passed · as of Mar 4, 2025
Dunkin Donuts/Baskin Robbins was last inspected on March 4, 2025 with a result of “Pass”. Inspectors found 9 violations.
Latest inspection
March 4, 2025 · Canvass
Result: Pass
9 general-
GeneralFood handling
Food wasn’t protected from contamination during prep, storage, or display.
Inspector’s note: Observed nozzles from cream dispensor and sugar dispensor in need of cleaning to remove all build up. Instructed to detail clean and maintain.
Official wording (code 39)
Contamination prevented during food preparation, storage & display
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GeneralFood handling
Food wasn’t protected from contamination during prep, storage, or display.
Inspector’s note: Interior of ice machine in need of cleaning to remove all build up at ice chute. Instructed to detail clean and maintain
Official wording (code 39)
Contamination prevented during food preparation, storage & display
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GeneralFood handling
Food wasn’t protected from contamination during prep, storage, or display.
Inspector’s note: Observed milk in milk crates on floor in walk in cooler. Instructed to have all food items 6 inches off floor correct and maintain
Official wording (code 39)
Contamination prevented during food preparation, storage & display
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GeneralHygiene & sanitation
Staff personal cleanliness was inadequate.
Inspector’s note: All food handlers in food prep area in need of hair restraints. All long hair must be restrained with hair net, hat or a type of restraint. Instructed manager to correct and maintain.
Official wording (code 40)
Personal cleanliness
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GeneralFood handling
Wiping cloths weren’t used or stored properly.
Inspector’s note: All wiping cloths when not in use must be stored in clean sanitizing solution. Instructed to correct and maintain
Official wording (code 41)
Wiping cloths: properly used & stored
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GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: All cooking equipment in need of cleaning to remove all build up instructed to clean and maintain.
Official wording (code 49)
Non-food/food contact surfaces clean
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GeneralFacility upkeep
Plumbing problems, or missing protection against backflow.
Inspector’s note: Leak at handsink faucet at 3 compartment sink. Instructed to repair and maintain
Official wording (code 51)
Plumbing installed; proper backflow devices
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GeneralFacility upkeep
Toilet rooms weren’t built, stocked, or cleaned properly.
Inspector’s note: Toilet rooms in need of cleaning. Instructed to correct and maintain
Official wording (code 53)
Toilet facilities: properly constructed, supplied, & cleaned
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Floors in need of cleaning to remove all build up in corners and along wall bases instructed to clean and maintain
Official wording (code 55)
Physical facilities installed, maintained & clean
Inspection history
21 inspections on record
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Pass
Short Form Complaint · Pass
3 general Show violations
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Found the vent covers in the front of the restaurant with rust. Instructed manager to remove rust and maintain.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Found water stained ceiling tiles in the front of the restaurant. Instructed manager to replace and maintain.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Found the interior of the floor drains and the floors in the corners under/around the heavy equipment with food and dirt. Instructed manager to clean and maintain floors.
Official wording (code 55)
Physical facilities installed, maintained & clean
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Pass
Complaint Re-Inspection · Pass
1 general Show violations
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: 4-501.11 observed a damaged rubber gasket on the walk-in freezer. Instructed to repair and maintain.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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Fail
Complaint · Fail
2 critical2 general Show violations
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CriticalHygiene & sanitation
Hands weren’t washed properly or when required.
Inspector’s note: Observed improper cleaning procedure. Noted female employee at the front coffee station, near the cash register wash hands and use a blue, soiled wiping cloth used to wipe tables and then prepared iced drinks. Instructed must use a proper hand drying provision that is designed for single use. Priority 7-38-010, citation issued.
Official wording (code 8)
Hands clean & properly washed
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CriticalFood handling
Surfaces that touch food weren’t cleaned and sanitized.
Inspector’s note: Observed pink and black mold like substance on the ice panel inside of the ice machine above the ice. Instructed to clean, sanitize and maintain. Ice is used for human consumption. Priority foundation violation 7-38-005, citation issued.
Official wording (code 16)
Food-contact surfaces: cleaned & sanitized
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GeneralPests
Insects, rodents, or animals were present, or the building wasn’t sealed against them.
Inspector’s note: Observed an electrical, insect control device above a food prep table near the service window at the front of the facility. Instructed to relocate said insect control device and maintain
Official wording (code 38)
Insects, rodents, & animals not present
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Observed a damaged rubber gasket on the walk-in freezer. Instructed to repair and maintain.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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Pass
Complaint · Pass
3 general Show violations
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GeneralFood handling
Food wasn’t protected from contamination during prep, storage, or display.
Inspector’s note: Observed food items stored on floor in walk-in freezer. Instructed manager to elevate all food items off floor.
Official wording (code 39)
Contamination prevented during food preparation, storage & display
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Observed ice buildup in walk-in freezer and damaged door gaskets on prep cooler. Instructed manager to repair.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed debris and spills on floor under equipement, along walls and in all corners in prep, storage and dish washing areas. Instructed manager to clean and maintain.
Official wording (code 55)
Physical facilities installed, maintained & clean
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Fail
Complaint Re-Inspection · Fail
5 general1 paperwork Show violations
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GeneralPests
Insects, rodents, or animals were present, or the building wasn’t sealed against them.
Inspector’s note: Observed three live roaches crawling on north wall behind donut display shelves. Instructed manager to call an exterminator for service, clean and sanitize all areas. Priority foundation 7-38-020(a) citation issued.
Official wording (code 38)
Insects, rodents, & animals not present
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GeneralFood handling
Food wasn’t protected from contamination during prep, storage, or display.
Inspector’s note: Observed ice cream stored on floor in walk-in freezer. Instructed manager to elevate all food items six inches off floor.
Official wording (code 39)
Contamination prevented during food preparation, storage & display
-
GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: Observed food spills and debris on interior and exterior surfaces of beverage machines, prep tables, shelving units, donut display, coolers, and freezers. Instructed manager to clean and maintain.
Official wording (code 49)
Non-food/food contact surfaces clean
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GeneralFacility upkeep
Garbage wasn’t handled or stored properly.
Inspector’s note: Observed lid missing on outside garbage dumpster. Instructed manager to replace missing lid and maintain. Priority foundation 7-38-020(b) citation issued
Official wording (code 54)
Garbage & refuse properly disposed; facilities maintained
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed food debris and spills under all equipment, along walls and in all corners in prep, storage, and dish washing areas. Instructed manager to clean and maintain.
Official wording (code 55)
Physical facilities installed, maintained & clean
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PaperworkManagement & training
Not all food employees had food-handler training.
Inspector’s note: Observed expired food handler training on site. Instructed manager to provide valid food handler training for all employees.
Official wording (code 57)
All food employees have food handler training
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Fail
Complaint · Fail
2 critical5 general1 paperwork Show violations
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed no hot water 65.8f at hand washing sink in employee washroom. Instructed manager to provide at least 100f water at hand washing sink in washroom. Priority 7-38-030(c) citation issued.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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CriticalFood temperature
Cold food was held above a safe temperature.
Inspector’s note: Observed cold tcs food whipped cream(55.5f) and cappucino mix (55.4f) stored at improper temperature in prep cooler. Instructed manager to discard approximately 40 lbs and $60 of product. All cold tcs food must maintain 41f or below during storage, preparation, display and service. Priority 7-38-005 citation issued
Official wording (code 22)
Proper cold holding temperatures
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GeneralFood temperature
Not enough equipment, or the wrong method, to cool and hold food at safe temperatures.
Inspector’s note: Observed prep cooler not maintaining proper temperature 57.9f. Instructed manager to repair and maintain cooler at 41f or below. Prep cooler is tagged held for inspection and must not be used until reinspected by chicago department of health. Priority 7-38-005 citation issued
Official wording (code 33)
Proper cooling methods used; adequate equipment for temperature control
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GeneralFood handling
Food wasn’t protected from contamination during prep, storage, or display.
Inspector’s note: Observed ice cream stored on floor in walk-in freezer. Instructed manager to elevate all food items six inches off floor.
Official wording (code 39)
Contamination prevented during food preparation, storage & display
-
GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: Observed food spills and debris on interior and exterior surfaces of beverage machines, prep tables, shelving units, coolers, and freezers. Instructed manager to clean and maintain.
Official wording (code 49)
Non-food/food contact surfaces clean
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GeneralFacility upkeep
Garbage wasn’t handled or stored properly.
Inspector’s note: Observed outside garbage area not maintained, dumpsters overflowing with trash and lids not tight-fitting. Instructed manager to clean and maintain outside garbage area. Priority foundation 7-38-020(b) citation issued
Official wording (code 54)
Garbage & refuse properly disposed; facilities maintained
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed food debris and spills under all equipment, along walls and in all corners in prep, storage, and dish washing areas. Instructed manager to clean and maintain.
Official wording (code 55)
Physical facilities installed, maintained & clean
-
PaperworkManagement & training
Not all food employees had food-handler training.
Inspector’s note: Observed expired food handler training on site. Instructed manager to provide valid food handler training for all employees.
Official wording (code 57)
All food employees have food handler training
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Pass
Complaint Re-Inspection · Pass
1 general1 paperwork Show violations
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Observed cardboard being used as shelving in rear storage area. Instructed manager to remove cardboard to prevent pest harborage.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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PaperworkManagement & training
Not all food employees had food-handler training.
Inspector’s note: Observed 2 female employees without food handler certificates. Instructed manager to comply with idph food handler requirements.
Official wording (code 57)
All food employees have food handler training
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Fail
Complaint · Fail
2 critical4 general1 paperwork Show violations
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed no paper towels or sanitary hand drying devices at hand washing sink in front prep area. Instructed manager to provide. Priority foundation. Citation issued 7-38-030(c).
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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CriticalFood source
Food was spoiled, contaminated, or unsafe.
Inspector’s note: Observed 30-40 flying insects landing and sitting on donuts in front donut display area. Manager discarded and denatured 23 dozen donuts. Priority violation. 7-38-005(a) citation issued.
Official wording (code 13)
Food in good condition, safe, & unadulterated
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GeneralPests
Insects, rodents, or animals were present, or the building wasn’t sealed against them.
Inspector’s note: Observed 30-40 flying insects/gnats in food display area landing on donuts and in the rear near utility sink. Priority foundation 7-38-020(a). Citation issued
Official wording (code 38)
Insects, rodents, & animals not present
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Observed cardboard being used as shelving in rear storage area. Instructed manager to remove cardboard to prevent pest harborage.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
-
GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed coffee beans and food debris on floor and underneath equipment in front serving area. Instructed manager to detail clean and maintain.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed soiled mop improperly stored and dirty mop water in rear near utility sink. Instructed manager to hang mops with head up to prevent insect breeding.
Official wording (code 55)
Physical facilities installed, maintained & clean
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PaperworkManagement & training
Not all food employees had food-handler training.
Inspector’s note: Observed 2 female employees without food handler certificates. Instructed manager to comply with idph food handler requirements.
Official wording (code 57)
All food employees have food handler training
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Pass
Complaint · Pass
2 general Show violations
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GeneralHygiene & sanitation
Staff personal cleanliness was inadequate.
Inspector’s note: Observed some food handlers not wearing hair restraints in prep area. Instructed to provide for employees at all times .
Official wording (code 40)
Personal cleanliness
-
GeneralFacility upkeep
Plumbing problems, or missing protection against backflow.
Inspector’s note: Observed leaky faucet at hand sink in ice cream section. Must repair.
Official wording (code 51)
Plumbing installed; proper backflow devices
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Pass
Short Form Complaint · Pass
No violations
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Pass
Short Form Complaint · Pass
No violations
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Pass
Complaint · Pass
2 general Show violations
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GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: Must clean all counter tops and prep stations to remove spills and debris.
Official wording (code 49)
Non-food/food contact surfaces clean
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Floors need cleaning inside the walk in cooler along the wall base and in corners to remove spills and dbeirs. Also clean the floor around heavy equipment to remove spills and debris.
Official wording (code 55)
Physical facilities installed, maintained & clean
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Conditional
Complaint · Pass w/ Conditions
1 critical3 general Show violations
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CriticalManagement & training
No written plan or kit for cleaning up vomit or diarrhea.
Inspector’s note: No employee clean up procedure for vomiting and diarrheal events. Instructed to provide a written procedure and kit with necessary items needed,( disposable mop, face mask, gloves, and appropiate sanitizer to kill the norovirus. Priority foundation
Official wording (code 5)
Procedures for responding to vomiting and diarrheal events
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Observed interior of ice machine has slight build up. Must clean/maintain.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
-
GeneralFacility upkeep
Toilet rooms weren’t built, stocked, or cleaned properly.
Inspector’s note: Washrooms used by females mus have a covered receptacle for sanitary napkins. Instructed to provide in employee washroom
Official wording (code 53)
Toilet facilities: properly constructed, supplied, & cleaned
-
GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed floors areas not clean of debris under all heavy rquipment. Instructed to clean/maintain.
Official wording (code 55)
Physical facilities installed, maintained & clean
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Conditional
Complaint · Pass w/ Conditions
2 critical6 general Show violations
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CriticalManagement & training
Staff weren’t trained on, or didn’t follow, the rules for reporting illness.
Inspector’s note: Observed no employee health policy available. Instructed manager to provide. Priority foundation violation 7-38-012(a)
Official wording (code 3)
Management, food employee and conditional employee; knowledge, responsibilities and reporting
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed no soap at hand washing sinks in prep area near washrooms and both staff washrooms. Instructed manager to provide soap at all hand washing sinks for proper hand washing. Priority foundation citation issued 7-38-030(c)
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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GeneralFood handling
Food wasn’t labeled or wasn’t in its original container.
Inspector’s note: Observed bulk container in ice cream prep area not labeled. Instructed manager to label all bulk containers.
Official wording (code 37)
Food properly labeled; original container
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GeneralFood handling
Food wasn’t protected from contamination during prep, storage, or display.
Inspector’s note: Observed ice cream stored on floor inside walk-in freezer. All food must be elevated six inches off floor.
Official wording (code 39)
Contamination prevented during food preparation, storage & display
-
GeneralFood handling
Single-use items weren’t stored or used properly.
Inspector’s note: Observed single service containers stored on floor in ice cream prep area. Instructed manager to elevate all single service articles off floor.
Official wording (code 45)
Single-use/single-service articles: properly stored & used
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GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: Observed dirt and debris on handles of hand washing sink near washrooms. Instructed manager to clean and maintain. Observed debris inside top interior of ice machine. Must clean and maintain.
Official wording (code 49)
Non-food/food contact surfaces clean
-
GeneralFacility upkeep
Plumbing problems, or missing protection against backflow.
Inspector’s note: Observed sprayer leaking at 3-compartment sink. Instructed manager to repair and maintain.
Official wording (code 51)
Plumbing installed; proper backflow devices
-
GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed excess water on floor under 3-compartment sink in ice cream prep area. Must clean and maintain.
Official wording (code 55)
Physical facilities installed, maintained & clean
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Pass
Canvass · Pass
3 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Interior panel of ice machine has slight build-up.must clean/maintain.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Floors not clean of debris behind prep table in rear decorating area. Must clean/maintain.
-
GeneralMinor (pre-2018 form)
Food handler requirements met
Inspector’s note: No idph food handlers training for employees. Must provide .
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Pass
Canvass Re-Inspection · Pass
2 general Show violations
-
GeneralMinor (pre-2018 form)
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector’s note: Replace loose gasket on prep cooler #7 in beverage prep area.
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GeneralMinor (pre-2018 form)
Refrigeration and metal stem thermometers provided and conspicuous
Inspector’s note: Replace missing thermometer in prep cooler in ice cream prep area.
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Fail
Canvass · Fail
8 general Show violations
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GeneralSerious (pre-2018 form)
Previous minor violation(s) corrected 7-42-090
Inspector’s note: Previous minor violation not corrected from report #1537832 on 5-8-15:38-instructed to fix the leak at the pipe in between the mopsink and hot water tank. Serious violation 7-42-090
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GeneralMinor (pre-2018 form)
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector’s note: Replace loose gasket on prep cooler #7 in beverage prep area.
-
GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Clean interior of ice machine, beverage machines, and prep coolers.
-
GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Clean floors under all equipment, along walls and in all corners in prep and storage areas.
-
GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: Clean light shields and ceiling vents in sandwich prep area.
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GeneralMinor (pre-2018 form)
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector’s note: Repair clogged exposed sink near oven.
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GeneralMinor (pre-2018 form)
Refrigeration and metal stem thermometers provided and conspicuous
Inspector’s note: Replace missing thermometer in prep cooler in ice cream prep area.
-
GeneralMinor (pre-2018 form)
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector’s note: Elevate all stock off floor in walk-in cooler and walk-in freezer. Store mop head upright to prevent insect breeding.
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Pass
Complaint · Pass
7 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector’s note: Instructed to sand 0r replace the cutting board with the deep, dark grooves in the side, front prep area. Must maintain smooth and easily cleanable cutting boards.
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GeneralMinor (pre-2018 form)
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector’s note: Instructed to remove the excess ice build up in the front reach in freezers on the baskin robbins side and in the rear walk in freezer. Maintan same.
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Instructed to clean and maintain the interior of the reach in freezers and interior of the cooking equipment.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Instructed to detail clean and maintain the interior of the floor drains and floors in the prep areas, in all corners and under/around all heavy equipment. Keep floors dry.
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GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: Instructed to clean and maintain the lower walls around the sinks, coolers ands cooking equipment. Also, clean the dirt/dust particles off the walls behind the dessert menu in the front prep area.
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GeneralMinor (pre-2018 form)
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector’s note: Instructed to fix the leak at the pipe in between the mopsink and hot water tank.
-
GeneralMinor (pre-2018 form)
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector’s note: Instructed to have all food handlers wear a hair restraint.
-
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Pass
Suspected Food Poisoning · Pass
4 general Show violations
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Clean floors in the prep areas and in rear of premises,along wall base and corners
-
GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: General clean walls n the rear of premises near coolers,has dirt build-up
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GeneralMinor (pre-2018 form)
Refrigeration and metal stem thermometers provided and conspicuous
Inspector’s note: Must provide thermometers inside the prep coolper and cold holding unit in front prep area
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GeneralMinor (pre-2018 form)
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector’s note: Remove clutter (boxes) from in front of rear exit door to prevent brodent harborage
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Pass
License · Pass
No violations
More in ZIP 60628
Source: Chicago Department of Public Health (CDPH) open data, refreshed hourly. Last inspection 20 months ago. Always confirm with the official record.