PhoHome2
2360 N Neva Ave, Chicago, IL 60707
Restaurant ZIP 60707 Risk 1 (High)
Pass with Conditions · as of May 11, 2026
PhoHome2 was last inspected on May 11, 2026 with a result of “Pass w/ Conditions”. Inspectors found 3 violations, 1 of them critical.
Latest inspection
May 11, 2026 · Canvass Re-Inspection
Result: Pass w/ Conditions
1 critical2 paperwork-
CriticalManagement & training
No one in charge was present who knew the food-safety rules.
Inspector’s note: 2-102.14---observed no person in charge present with city of chicago certified manager certificate.
Official wording (code 1)
Person in charge present, demonstrates knowledge, and performs duties
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PaperworkManagement & training
No manager on duty held a City of Chicago food sanitation certificate.
Inspector’s note: 2-101.11 no city of chicago certified food manager on site or valid documentation on the premises while tcs foods (rice, beef, pho soups, etc.) is being handled and prepared.instructed the person-in-charge that a city of chicago certified food service manager with an original city of chicago sanitation certificate must be on the premises at all times when (tcs foods)are prepared, handled, and/or served.priority foundation violation 7-38-012, citation issued.
Official wording (code 2)
City of chicago food service sanitation certificate
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PaperworkManagement & training
Not all food employees had food-handler training.
Inspector’s note: 2-102.13 observed a food handling employee without a food handler certificate.instructed to show proof of training for all food handling employees.
Official wording (code 57)
All food employees have food handler training
Inspection history
4 inspections on record
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Fail
Canvass · Fail
4 critical5 general2 paperwork Show violations
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CriticalManagement & training
No one in charge was present who knew the food-safety rules.
Inspector’s note: Observed no person in charge present with city of chicago certified manager certificate.
Official wording (code 1)
Person in charge present, demonstrates knowledge, and performs duties
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CriticalManagement & training
Staff weren’t trained on, or didn’t follow, the rules for reporting illness.
Inspector’s note: Observed no written employee health policy on the premises.instructed to provide and maintain signed employee health policy for each employee working on site. Priority foundation 7-38-010, citation issued.
Official wording (code 3)
Management, food employee and conditional employee; knowledge, responsibilities and reporting
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CriticalManagement & training
No written plan or kit for cleaning up vomit or diarrhea.
Inspector’s note: No procedure/plan for responding to vomiting and diarrheal events. Instructed to provide and maintain required procedure/plan and appropriate supplies or kit. (necessary items at a minimum: gloves, face masks, disposable mops and appropriate sanitizer/spray that kills norovirus) priority foundation violation 7-38-005, citation issued.
Official wording (code 5)
Procedures for responding to vomiting and diarrheal events
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CriticalFood handling
Surfaces that touch food weren’t cleaned and sanitized.
Inspector’s note: Observed a slight debris accumulation encrusted on the interior of the ice maker.must remove debris, detail clean inside ice maker/have serviced and maintain ice machine at all times.
Official wording (code 16)
Food-contact surfaces: cleaned & sanitized
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GeneralPests
Insects, rodents, or animals were present, or the building wasn’t sealed against them.
Inspector’s note: Observed evidence of pest activity on the premises. Observed approx.50 rodent mice droppings on the floor in the rear cluttered storage room.additional pest control service is needed to eliminate the pest activity.must clean in detail and remove all rodent droppings from affected areas.priority foundation violation 7-38-020(a), citation issued.
Official wording (code 38)
Insects, rodents, & animals not present
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GeneralHygiene & sanitation
Staff personal cleanliness was inadequate.
Inspector’s note: Observed employee with no hair restraint in the food prep area.instructed management to provide hair restraints for all employees in the food prep area.
Official wording (code 40)
Personal cleanliness
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Instructed to detail clean and organize the rear storage room and remove unnecessary articles due to potential pest harborage and elevate mops,brooms cleaning equipments off the floor at least 6" inches to facilitate cleaning.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Ventilation or lighting was inadequate.
Inspector’s note: Instructed to detail clean the kitchen exhaust hood/filters to remove excessive accumulation of grease build-up and maintain.
Official wording (code 56)
Adequate ventilation & lighting; designated areas used
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GeneralRepeat violation
A previously cited basic violation still wasn’t fixed.
Inspector’s note: PREVIOUS CORE VIOLATIONS NOT CORRECTED FROM INSPECTION REPORT#2611029 DATED:01/24/2025 #44---4-903.11 (A;B;D): Equipment, Utensils, Linens and Single-Use Articles- Storing OBSERVED PLATES, BOWLS, PANS IN MAIN PREP AREA NOT INVERTED. INSTRUCTED TO INVERT PLATES, BOWLS, AND PANS AFTER SANITIZING AND AIR DRYING. #58---2-102.13: Allergen Training - All certified food service sanitation managers employed by a restaurant must receive or obtain training in basic allergen awareness principles within 30 days after employment and every 3 years thereafter. Training programs must be accredited by the American National Standards Institute or another reputable accreditation agency under the ASTM International E2659-09 (Standard Practice for Certificate Programs). OBSERVED THE CITY OF CHICAGO FOOD CERTIFIED MANAGER WITH NO PROOF OF ALLERGEN TRAINING CERTIFICATE. INSTRUCTED ALL CITY OF CHICAGO…
Official wording (code 60)
Previous core violation corrected
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PaperworkManagement & training
No manager on duty held a City of Chicago food sanitation certificate.
Inspector’s note: No city of chicago certified food manager on site or valid documentation on the premises while tcs foods (rice,beef pho soups etc.) is being handled and prepared.instructed the person-in-charge that a city of chicago certified food service manager with an original city of chicago sanitation certificate must be on the premises at all times when (tcs foods)are prepared,handled, and/or served.priority foundation violation 7-38-012, citation issued.
Official wording (code 2)
City of chicago food service sanitation certificate
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PaperworkManagement & training
Not all food employees had food-handler training.
Inspector’s note: Observed no food handler certificates provided on the premises.must show proof of training for all food handling employees and maintain as required.
Official wording (code 57)
All food employees have food handler training
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Pass
Canvass · Pass
1 general1 paperwork Show violations
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GeneralFood handling
Clean utensils, equipment, or linens weren’t stored and handled properly.
Inspector’s note: Observed plates, bowls, pans in main prep area not inverted. Instructed to invert plates, bowls, and pans after sanitizing and air drying.
Official wording (code 44)
Utensils, equipment & linens: properly stored, dried, & handled
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: Observed the city of chicago food certified manager with no proof of allergen training certificate. Instructed all city of chicago certified food managers obtain this certificate.
Official wording (code 58)
Allergen training as required
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Conditional
License · Pass w/ Conditions
1 critical4 general2 paperwork Show violations
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CriticalManagement & training
Staff weren’t trained on, or didn’t follow, the rules for reporting illness.
Inspector’s note: Observed no employee health policy on site as required. Instructed the person in charge to provide documentation of employees responsibility to report any illness transmissible through food.priority foundation 7-38-010. No citation
Official wording (code 3)
Management, food employee and conditional employee; knowledge, responsibilities and reporting
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GeneralFood handling
Food wasn’t labeled or wasn’t in its original container.
Inspector’s note: Observed rice out of the original containers without labels containing the product name. Instructed to label all foods and spices with common name that are out of the original containers.
Official wording (code 37)
Food properly labeled; original container
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Noted assorted food items inside freezer unit with food stored inside plastic grocery bags. Instructed to properly store all food items inside approved food grade containers
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed soiled mop head not properly stored. Instructed manager to hang mop heads to prevent insect breeding.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed unused equipment and unnecessary articles in storage area. Instructed manager to remove all unused, unnecssary equipment and articles to prevent pest harborage.
Official wording (code 55)
Physical facilities installed, maintained & clean
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PaperworkManagement & training
Not all food employees had food-handler training.
Inspector’s note: Observed no food handlers certificates on site. Instructed manager to comply with the idph food handler requirement.
Official wording (code 57)
All food employees have food handler training
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: Observed food service sanitation manager without food allergen training certificate. Instructed to meet requirement.
Official wording (code 58)
Allergen training as required
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More in ZIP 60707
Source: Chicago Department of Public Health (CDPH) open data, refreshed hourly. Last inspection 6 months ago. Always confirm with the official record.