Conditional

Jollibee

116 S Michigan Ave, Chicago, IL 60603

Restaurant ZIP 60603 Risk 1 (High)

Pass with Conditions · as of Jan 20, 2026

Jollibee was last inspected on January 20, 2026 with a result of “Pass w/ Conditions”. Inspectors found 13 violations, 2 of them critical, including signs of pests.

Latest inspection

January 20, 2026 · Canvass

Conditional

Result: Pass w/ Conditions

2 critical9 general2 paperwork
  • CriticalManagement & training

    Staff weren’t trained on, or didn’t follow, the rules for reporting illness.

    Inspector’s note: Observed no signed employees health policies for all employees must provide and maintain.(priority foundation 7-38-010)(citation issued)

    Official wording (code 3)

    Management, food employee and conditional employee; knowledge, responsibilities and reporting

  • CriticalHygiene & sanitation

    Hand sinks were missing, blocked, or not stocked with soap and towels.

    Inspector’s note: Must repair or replace leaky pipe at hand sink in dish washing area.

    Official wording (code 10)

    Adequate handwashing sinks properly supplied and accessible

  • GeneralPests

    Insects, rodents, or animals were present, or the building wasn’t sealed against them.

    Inspector’s note: Observed a gap in center and along bottom of front double entry doors must make tight fitting.

    Official wording (code 38)

    Insects, rodents, & animals not present

  • GeneralFood handling

    Food wasn’t protected from contamination during prep, storage, or display.

    Inspector’s note: Must remove plastic wear from underneath wasteline pipe on 2nd fl. To another area to prevent cross contamination.

    Official wording (code 39)

    Contamination prevented during food preparation, storage & display

  • GeneralFood handling

    Single-use items weren’t stored or used properly.

    Inspector’s note: Must store plastic wear with handles in upright position.

    Official wording (code 45)

    Single-use/single-service articles: properly stored & used

  • GeneralFacility upkeep

    Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

    Inspector’s note: Must eliminate crates used for refrigeration step storage in front prep area.

    Official wording (code 47)

    Food & non-food contact surfaces cleanable, properly designed, constructed & used

  • GeneralFacility upkeep

    Equipment and surfaces were dirty.

    Inspector’s note: Must clean grease and food debris build up from wheel bases of cooking equipment,interior panels and ledges of fryer cabinets,walk in cooler-dollies and rolling racks,soda counter top.

    Official wording (code 49)

    Non-food/food contact surfaces clean

  • GeneralFacility upkeep

    Floors, walls, or ceilings were damaged or dirty.

    Inspector’s note: Must clean grease and food debris build up from floor under,around,along wall bases throughout premises and 2nd fl.

    Official wording (code 55)

    Physical facilities installed, maintained & clean

  • GeneralFacility upkeep

    Floors, walls, or ceilings were damaged or dirty.

    Inspector’s note: Must repair or replace broken floor tiles in 2nd fl. Storage area,stained and missing ceiling tiles.

    Official wording (code 55)

    Physical facilities installed, maintained & clean

  • GeneralFacility upkeep

    Floors, walls, or ceilings were damaged or dirty.

    Inspector’s note: Must elevate,remove or organize articles off of floor and away from walls in 2nd fl. Hot water tank area,storage rooms.

    Official wording (code 55)

    Physical facilities installed, maintained & clean

  • GeneralFacility upkeep

    Ventilation or lighting was inadequate.

    Inspector’s note: Must replace burntout lights at hood of cooking equipment.

    Official wording (code 56)

    Adequate ventilation & lighting; designated areas used

  • PaperworkManagement & training

    Not all food employees had food-handler training.

    Inspector’s note: Observed missing and expired food handlers training for employees must provide and maintain.

    Official wording (code 57)

    All food employees have food handler training

  • PaperworkFood handling

    The inspection summary report wasn’t posted for the public.

    Inspector’s note: Observed no previous summary report displayed and visible for public view a new summary was given to post.(priority foundation 7-42-010(b)(citation issued)(cos)

    Official wording (code 61)

    Summary report displayed and visible to the public

Inspection history

10 inspections on record

  1. Pass

    Canvass · Pass

    2 general Show violations
    • GeneralFacility upkeep

      Equipment and surfaces were dirty.

      Inspector’s note: Must detail clean inside of chicken prep cooler in the front prep area.

      Official wording (code 49)

      Non-food/food contact surfaces clean

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Must hang wet mops to allow to dry when not in use.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

  2. Pass

    Complaint · Pass

    1 general Show violations
    • GeneralFood handling

      In-use utensils weren’t stored properly.

      Inspector’s note: Observed scoops for rice being stored in still water. Utensils must be stored in continuous running water.

      Official wording (code 43)

      In-use utensils: properly stored

  3. Conditional

    Complaint · Pass w/ Conditions

    1 critical1 paperwork Show violations
    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: No hand soap was provided to several hand wash sinks in the prep/dishwashing areas. Instructed to provide 7-38-030(c)

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • PaperworkManagement & training

      No manager on duty held a City of Chicago food sanitation certificate.

      Inspector’s note: No certified food service manager on site while handling and serving TCS foods ( chicken....) instructed to obtain. Priority foundation violation 7-38-012.

      Official wording (code 2)

      City of chicago food service sanitation certificate

  4. Conditional

    Complaint · Pass w/ Conditions

    1 critical1 general Show violations
    • CriticalFood temperature

      Cooked food wasn’t cooled quickly enough.

      Inspector’s note: TCS foods held at improper temperature. found 300 lbs of raw chicken being thawed at rear dry food storage room, Chicken temperature 61.3f - 50.5f. instructed manager to hold Cold TCS foods at 41f or lower. chicken discarded valued at $600.

      Official wording (code 20)

      Proper cooling time and temperature

    • GeneralFood temperature

      Frozen food was thawed the wrong way.

      Inspector’s note: raw chicken being thawed at rear dry storage room , instructed to thaw chicken according to health code, ie.

      Official wording (code 35)

      Approved thawing methods used

  5. Conditional

    Complaint · Pass w/ Conditions

    5 general2 paperwork Show violations
    • GeneralFood handling

      Food wasn’t labeled or wasn’t in its original container.

      Inspector’s note: Observed sugar out of the original containers without labels containing the product name. Instructed to label all foods and spices with common name that are out of the original containers.

      Official wording (code 37)

      Food properly labeled; original container

    • GeneralFood handling

      Wiping cloths weren’t used or stored properly.

      Inspector’s note: Observed soiled wiping cloths stored on prep tables. Instructed manager to store in sanitizing solution between uses.

      Official wording (code 41)

      Wiping cloths: properly used & stored

    • GeneralFacility upkeep

      Equipment and surfaces were dirty.

      Inspector’s note: Observed accumulated grease and food debris on interior and exterior surfaces of cooking equipment, prep tables, coolers, freezers, shelving units. Instructed manager to clean and maintain.

      Official wording (code 49)

      Non-food/food contact surfaces clean

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed soiled mop heads not properly stored. Instructed manager to hang mop heads to prevent insect breeding.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed debris on floors along walls and corners in prep,utility and storage areas. Instructed manager to clean and maintain.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • PaperworkManagement & training

      No manager on duty held a City of Chicago food sanitation certificate.

      Inspector’s note: Observed no city of chicago food sanitation manager on site while tcs foods are being prepped/served (such as chicken). Instructed must have a city of chicago food sanitation manager on site at all times when tcs foods are being prepped/served. Instructed must post a valid city of chicago food sanitation manager certification in plain view of customers at all times.priority foundation violation 7-38-012. Citation issued.

      Official wording (code 2)

      City of chicago food service sanitation certificate

    • PaperworkManagement & training

      Required allergen training was missing.

      Inspector’s note: Observed no allergen training on site at time of inspection. Instructed all employees holding city of chicago foodservice manager certificates must complete allergen training and maintain records thereof on site at all times.

      Official wording (code 58)

      Allergen training as required

  6. Conditional

    Complaint Re-Inspection · Pass w/ Conditions

    1 critical1 paperwork Show violations
    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Found handwashing sink water temperature located in womens washroom at 83f. Instructed manager to provide a minimum hot water temperature of 100f at all times. Priority violation. 7-38-030(c). Citation issued. Manager serviced sink at time of inspection. Handwashing sink water temperature now at 104f

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • PaperworkManagement & training

      No manager on duty held a City of Chicago food sanitation certificate.

      Inspector’s note: Found no valid city of chicago food service sanitation manager or certificate on site while time/temperature control for safety foods (chicken) are being prepared and served to the public. A valid city of chicago food service sanitation manager and certificate must be on site at all times while tcs foods are prepared and served to the public. Priority foundation violation. 7-38-012. Citation issued.

      Official wording (code 2)

      City of chicago food service sanitation certificate

  7. Fail

    Complaint · Fail

    2 critical1 paperwork Show violations
    • CriticalHygiene & sanitation

      Hands weren’t washed properly or when required.

      Inspector’s note: Observed manager with gloves on package chicken, package fries, and proceed to pick up chicken off of floor and throw in garbage. Manager then proceeds to package more chicken. Noted same manager answer phone with same gloves on, walk into office and return to food production line without washing hands or changing gloves. Observed a food handler dry dishes with gloves on and continued to prepare and then package burgers. Instructed manager to wash hands and change gloves when changing task. Priority violation. 7-38.010. Citation issued.

      Official wording (code 8)

      Hands clean & properly washed

    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Found handwashing sink water temperature located in mens washroom at 56f. Also noted handwashing sink water temperature located in womens washroom at 73f. Instructed manager to provide a minimum hot water temperature of 100f at all times. Priority violation. 7-38-030(c). Citation issued.

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • PaperworkManagement & training

      No manager on duty held a City of Chicago food sanitation certificate.

      Inspector’s note: Found no valid city of chicago food service sanitation manager or certificate on site while time/temperature control for safety foods (chicken) are being prepared and served to the public. A valid city of chicago food service sanitation manager and certificate must be on site at all times while tcs foods are prepared and served to the public. Priority foundation violation. 7-38-012. Citation issued.

      Official wording (code 2)

      City of chicago food service sanitation certificate

  8. Pass

    License · Pass

    No violations

  9. Not Ready

    License · Not Ready

    No violations

More in ZIP 60603

Source: Chicago Department of Public Health (CDPH) open data, refreshed hourly. Last inspection 10 months ago. Always confirm with the official record.