Hyatt House Chicago West Loop/Market
105 N May St, Chicago, IL 60607
Restaurant ZIP 60607 Risk 1 (High)
Passed · as of Oct 1, 2026
Hyatt House Chicago West Loop/Market was last inspected on October 1, 2026 with a result of “Pass”. Inspectors found 3 violations.
Latest inspection
October 1, 2026 · Canvass Re-Inspection
Result: Pass
3 general-
GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: 4-601.11(c): the following not clean, excessive food debris/build up: interior of all coolers including door gaskets, all storage shelves through out, and all exterior/interior of cabinets under breakfast buffet. Instd to detail clean and maintain
Official wording (code 49)
Non-food/food contact surfaces clean
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GeneralFacility upkeep
Plumbing problems, or missing protection against backflow.
Inspector’s note: 5-205.15: eye wash station connected to faucet of handwashing sink in warewashing area. Instd to remove eye wash station and maintain.
Official wording (code 51)
Plumbing installed; proper backflow devices
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: 6-501.12: walls and floor drains through out prep area, bar, and warewashing area not clean, excessive debris accumulation. Instd to clean and maintain same
Official wording (code 55)
Physical facilities installed, maintained & clean
Inspection history
10 inspections on record
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Pass
Canvass Re-Inspection · Pass
2 paperwork Show violations
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PaperworkManagement & training
Not all food employees had food-handler training.
Inspector’s note: 2-102.13 observed a food handling employee working in the kitchen without a food handler certificate. Management instructed that all food handling employees must show proof of food handler training.
Official wording (code 57)
All food employees have food handler training
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: 2-102.13 observed no allergen training certificates posted on the premises. Management instructed that all certified food managers must show valid proof of allergen training.
Official wording (code 58)
Allergen training as required
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Fail
Canvass · Fail
4 critical6 general3 paperwork Show violations
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CriticalManagement & training
Staff weren’t trained on, or didn’t follow, the rules for reporting illness.
Inspector’s note: Observed no written employee health policy on the premises. Management instructed to have a signed copy for each food handling employee. Priority foundation violation 7-38-010. Citation issued.
Official wording (code 3)
Management, food employee and conditional employee; knowledge, responsibilities and reporting
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed two exposed hand washing sinks in the food prep area both with a hot water temperature above 120f. The cold water handles were not providing cold water to the hand washing sinks. Management instructed that all hand washing sinks must provide hot and cold running water. Priority foundation violation 7-38-030(c). Citation issued.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed no hand soap provided at one of the exposed hand washing sinks in the food prep area. Management instructed to provide hand soap at all hand washing sinks at all times. Priority foundation violation 7-38-030(c). See violation #10 above for citation.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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CriticalFood handling
Surfaces that touch food weren’t cleaned and sanitized.
Inspector’s note: Observed the high temperature dishwashing machine in the food prep area not operational. The machine would not function in auto mode and when switched to manual mode, never switched from wash to rinse cycle. Management instructed to repair the dish washing machine so that a final rinse temperature above 180f is reached. Priority violation 7-38-025.
Official wording (code 16)
Food-contact surfaces: cleaned & sanitized
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GeneralPests
Insects, rodents, or animals were present, or the building wasn’t sealed against them.
Inspector’s note: Observed approx. 40 live small flying insects in the food prep area and bar area on the walls and ceilings and around the fountain drink nozzles. Additional pest control service is needed to eliminate the pest activity. Priority foundation violation 7-38-020(a). Citation issued.
Official wording (code 38)
Insects, rodents, & animals not present
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GeneralFacility upkeep
Dishwashing equipment wasn’t set up, maintained, or used correctly.
Inspector’s note: Observed no irreversible registering temperature indicator to measure the surface temperature of utensils inside of the high temperature dish washing machines. Management instructed to provide. Priority foundation violation 7-38-005. Citation issued.
Official wording (code 48)
Warewashing facilities: installed, maintained & used; test strips
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GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: Clean the soda gun dispensers behind the bar.
Official wording (code 49)
Non-food/food contact surfaces clean
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GeneralFacility upkeep
Garbage wasn’t handled or stored properly.
Inspector’s note: Observed garbage overflowing over the top rim of the garbage dumpster. Management instructed to maintain adequate garbage pickup so that all garbage is contained inside of the garbage dumpster. Priority foundation violation 7-38-020(b). See violation #54 above for citation.
Official wording (code 54)
Garbage & refuse properly disposed; facilities maintained
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GeneralFacility upkeep
Garbage wasn’t handled or stored properly.
Inspector’s note: Observed no lid on the garbage dumpster located next to the garbage compactor in the alley. Management instructed that all garbage dumpsters must have tight-fitting lids. Priority foundation violation 7-38-020(b). Citation issued.
Official wording (code 54)
Garbage & refuse properly disposed; facilities maintained
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Clean the floor and floor drains behind the bar and floor drains in the food prep area.
Official wording (code 55)
Physical facilities installed, maintained & clean
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PaperworkManagement & training
No manager on duty held a City of Chicago food sanitation certificate.
Inspector’s note: Observed no city of chicago food sanitation certificate posted on the premises. Management instructed that a certified food manager must be present at all times with a valid city of chicago food sanitation certificate while tcs foods are being prepared or served. Priority foundation violation 7-38-012. Citation issued.
Official wording (code 2)
City of chicago food service sanitation certificate
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: Observed no allergen training certificates posted on the premises. Management instructed that all certified food managers must show valid proof of allergen training.
Official wording (code 58)
Allergen training as required
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PaperworkFood handling
The inspection summary report wasn’t posted for the public.
Inspector’s note: The previous inspection report summary from 9/19/24 was not posted on the premises. Management was given a copy of today's inspection report summary and was instructed to post it in public view. Priority foundation violation 7-42-010(b). Citation issued.
Official wording (code 61)
Summary report displayed and visible to the public
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Pass
Canvass · Pass
2 general Show violations
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GeneralFood handling
Food wasn’t labeled or wasn’t in its original container.
Inspector’s note: Observed food storage containers without labels containing the common name of foods. Instructed to provide.
Official wording (code 37)
Food properly labeled; original container
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed loose debris buildup on the and grease build up floors, floor drains, and corners throughout the kitchen area. Instructed to detail clean and increase cleaning frequency of floors. Must maintain at all times.
Official wording (code 55)
Physical facilities installed, maintained & clean
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Conditional
Canvass Re-Inspection · Pass w/ Conditions
1 general2 paperwork Show violations
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GeneralRepeat violation
A previously cited basic violation still wasn’t fixed.
Inspector’s note: Observed the following repeat core violation not corrected from report #2563982 dated 9/20/2022: #58 "observed no allergen training certificates on site. Must provide allergen training for all certified food managers." instructed to correct and come into compliance. Priority foundation violation 7-42-090. Citation issued.
Official wording (code 60)
Previous core violation corrected
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PaperworkManagement & training
No manager on duty held a City of Chicago food sanitation certificate.
Inspector’s note: Observed no certified manager on site while tcs items like eggs were prepared. Instructed to maintain an employee holding a valid city of chicago foodservice manager certificate on site at all times. Priority foundation violation 7-38-012. Citation issued.
Official wording (code 2)
City of chicago food service sanitation certificate
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PaperworkFood handling
The inspection summary report wasn’t posted for the public.
Inspector’s note: Observed no summary posted from previous inspection #2586373 dated 12/6/2023. Left new summary and instructed to post for public view. Priority foundation violation 7-42-010(b). Citation issued.
Official wording (code 61)
Summary report displayed and visible to the public
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Fail
Canvass · Fail
4 general1 paperwork Show violations
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GeneralFood temperature
Thermometers were missing or inaccurate.
Inspector’s note: Observed no metal stem thermometer on site at time of inspection. Instructed to provide. Priority foundation violation 7-38-005. Citation issued.
Official wording (code 36)
Thermometers provided & accurate
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GeneralFacility upkeep
Dishwashing equipment wasn’t set up, maintained, or used correctly.
Inspector’s note: Observed no chemical sanitizer testing devices on site at itme of inspection. Instructed to provide. Priority foundation violation 7-38-005. Citation issued.
Official wording (code 48)
Warewashing facilities: installed, maintained & used; test strips
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GeneralFacility upkeep
Dishwashing equipment wasn’t set up, maintained, or used correctly.
Inspector’s note: Observed no irreversible thermometer on site at time of inspection. Instructed to provide. Priority foundation violation 7-38-005. No citation issued.
Official wording (code 48)
Warewashing facilities: installed, maintained & used; test strips
-
GeneralRepeat violation
A previously cited basic violation still wasn’t fixed.
Inspector’s note: Observed the following repeat core violation not corrected from report #2563982 dated 9/20/2022: #58 "observed no allergen training certificates on site. Must provide allergen training for all certified food managers." instructed to correct and come into compliance. Priority foundation violation 7-42-090. Citation issued.
Official wording (code 60)
Previous core violation corrected
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PaperworkManagement & training
Not all food employees had food-handler training.
Inspector’s note: Observed no current food handler certificates on site at time of inspection. Instructed all food employees must complete food handler training and maintain records thereof on site at all times.
Official wording (code 57)
All food employees have food handler training
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Pass
Canvass · Pass
1 critical1 paperwork Show violations
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CriticalFood handling
Surfaces that touch food weren’t cleaned and sanitized.
Inspector’s note: Observed black substance inside of soda machine gun at bar. Must clean and maintain.
Official wording (code 16)
Food-contact surfaces: cleaned & sanitized
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: Observed no allergen training certificates on site. Must provide allergen training for all certified food managers.
Official wording (code 58)
Allergen training as required
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Conditional
Canvass · Pass w/ Conditions
1 critical1 general1 paperwork Show violations
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CriticalManagement & training
No one in charge was present who knew the food-safety rules.
Inspector’s note: Observed person in charge without proof of food safety management training during time of inspection. Must provide.
Official wording (code 1)
Person in charge present, demonstrates knowledge, and performs duties
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GeneralFacility upkeep
Dishwashing equipment wasn’t set up, maintained, or used correctly.
Inspector’s note: Observed no irreversible test strips/testing device on site to adequately measure the utensil surface temperature (160f) after the final rinse in the three on-site high temp dish machines. Instructed to provide. Priority foundation violation #7-38-005.
Official wording (code 48)
Warewashing facilities: installed, maintained & used; test strips
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PaperworkManagement & training
No manager on duty held a City of Chicago food sanitation certificate.
Inspector’s note: Observed facility without a valid city of chicago food service sanitation certificate posted onsite for food employees. Informed person in charge city of chicago original food service certificate must be posted along with the certified manager on site when time and temperature control for safety(tcs) foods are stored. Priority foundation violation #7-38-012. Citation issued.
Official wording (code 2)
City of chicago food service sanitation certificate
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Conditional
License Re-Inspection · Pass w/ Conditions
2 critical1 general1 paperwork Show violations
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CriticalManagement & training
Staff weren’t trained on, or didn’t follow, the rules for reporting illness.
Inspector’s note: No employee health policies on site for food and conditional employees available on site during time of inspection. Instructed to provide and maintain. Priority foundation violation. 7-38-010. No citation issued.
Official wording (code 3)
Management, food employee and conditional employee; knowledge, responsibilities and reporting
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CriticalManagement & training
No written plan or kit for cleaning up vomit or diarrhea.
Inspector’s note: No written procedure or neccesary items outlined in policy available on site during time of inspection for responding to vomit and diraahrel events that can occur in the food establishment. Instructed to provide and maintain.priority foundation violation. 7-38-005. No citation issued.
Official wording (code 5)
Procedures for responding to vomiting and diarrheal events
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GeneralFacility upkeep
Sewage or wastewater wasn’t disposed of properly.
Inspector’s note: Observed no grease trap located during time of inspection in facility. Instructed to provide.
Official wording (code 52)
Sewage & waste water properly disposed
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: Observed no allergen training certificates on site for certified food manager. Instructed to meet requirements.
Official wording (code 58)
Allergen training as required
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Fail
License · Fail
5 critical3 general1 paperwork Show violations
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CriticalManagement & training
Staff weren’t trained on, or didn’t follow, the rules for reporting illness.
Inspector’s note: No employee health policies on site for food and conditional employees available on site during time of inspection. Instructed to provide and maintain. Priority foundation violation. 7-38-010. No citation issued.
Official wording (code 3)
Management, food employee and conditional employee; knowledge, responsibilities and reporting
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CriticalManagement & training
No written plan or kit for cleaning up vomit or diarrhea.
Inspector’s note: No written procedure or neccesary items outlined in policy available on site during time of inspection for responding to vomit and diraahrel events that can occur in the food establishment. Instructed to provide and maintain.priority foundation violation. 7-38-005. No citation issued.
Official wording (code 5)
Procedures for responding to vomiting and diarrheal events
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed no soap and papertowels at all handsinks in establishment. Instructed to provide and maintain. Priority foundation violation. 7-38-030(c). No citation issued.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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CriticalFood handling
Surfaces that touch food weren’t cleaned and sanitized.
Inspector’s note: Observed 2 high temp dish machine in disrepair in main kitchen rear prep and bar on 3rd floor. Noted guages inoperable and hot water not properly sanitzing at 170f or more. Instructed to repair and maintain.. Priority violation. 7-38-025. No citation issued.
Official wording (code 16)
Food-contact surfaces: cleaned & sanitized
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CriticalFacility upkeep
Plumbing problems, or missing protection against backflow.
Inspector’s note: Observed neck of the facuet not able to reach all basins on three compartment sink in order to effectively fill for washing, rinsing , and sanitizing, during time of inspection. Instructed to provide faucet neck that can properly reach and maintain.priority violation. 7-38-030(c). No citation issued.
Official wording (code 51)
Plumbing installed; proper backflow devices
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GeneralFacility upkeep
Sewage or wastewater wasn’t disposed of properly.
Inspector’s note: Observed no grease trap located during time of inspection in facility. Instructed to provide.
Official wording (code 52)
Sewage & waste water properly disposed
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GeneralFacility upkeep
Toilet rooms weren’t built, stocked, or cleaned properly.
Inspector’s note: Observed no toilet tissue available in any of the restrooms in facility during time of inspection. Instructed to provide and maintain.priority foundation violation.7-38-010. No citation issued.
Official wording (code 53)
Toilet facilities: properly constructed, supplied, & cleaned
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GeneralFacility upkeep
Ventilation or lighting was inadequate.
Inspector’s note: Observed two hood systems located in kitchen prep areas inoperable during time of inspection. Instructed to repiar and maintain.
Official wording (code 56)
Adequate ventilation & lighting; designated areas used
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: Observed no allergen training certificates on site for certified food manager. Instructed to meet requirements.
Official wording (code 58)
Allergen training as required
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More in ZIP 60607
Source: Chicago Department of Public Health (CDPH) open data, refreshed hourly. Last inspection 5 weeks ago. Always confirm with the official record.