Fail

Potbelly Sandwich Shop

756 E 111th St, Chicago, IL 60628

Restaurant ZIP 60628 Risk 1 (High)

Failed · as of Jun 22, 2026

Potbelly Sandwich Shop was last inspected on June 22, 2026 with a result of “Fail”. Inspectors found 6 violations, 2 of them critical.

Latest inspection

June 22, 2026 · Canvass

Fail

Result: Fail

2 critical2 general2 paperwork
  • CriticalManagement & training

    No one in charge was present who knew the food-safety rules.

    Inspector’s note: Found the pic with no chicago cfm certificate. Instructed to have all pic to obtain and maintain a valid chicago cfm certificate. Violation combined with violation #2.

    Official wording (code 1)

    Person in charge present, demonstrates knowledge, and performs duties

  • CriticalHygiene & sanitation

    Hand sinks were missing, blocked, or not stocked with soap and towels.

    Inspector’s note: Found the rear hand-washing sink leaking from underneath. Instructed to fix the leak and maintain good plumbing.

    Official wording (code 10)

    Adequate handwashing sinks properly supplied and accessible

  • GeneralFacility upkeep

    Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

    Inspector’s note: Found the cutting boards in the front prep area with dark grooves. Instructed to either sand cutting boards or replace them to maintain a smooth and easily cleanable surface.

    Official wording (code 47)

    Food & non-food contact surfaces cleanable, properly designed, constructed & used

  • GeneralFacility upkeep

    Plumbing problems, or missing protection against backflow.

    Inspector’s note: Found a couple of leaks at the base of the faucet on the rear 3-compartment sink. Instructed to fix leak and maintain good plumbing.

    Official wording (code 51)

    Plumbing installed; proper backflow devices

  • PaperworkManagement & training

    No manager on duty held a City of Chicago food sanitation certificate.

    Inspector’s note: Found no chicago cfm on site with a valid certificate (pic had a xerox copy). Instructed to have all pic to obtain and maintain a valid (no copies) chicago cfm certificate. Priority foundation 7-38-012 citation issued

    Official wording (code 2)

    City of chicago food service sanitation certificate

  • PaperworkManagement & training

    Required allergen training was missing.

    Inspector’s note: Found the pic with an expired food allergen training certificate. Instructed to have all pic to obtain and maintain a valid food allergen training certificate.

    Official wording (code 58)

    Allergen training as required

Inspection history

15 inspections on record

  1. Pass

    Complaint Re-Inspection · Pass

    2 general Show violations
    • GeneralHygiene & sanitation

      Staff personal cleanliness was inadequate.

      Inspector’s note: 2-402.11 observed some food handlers without proper hair restraints such as a cap or a hairnet. Observed male food handlers with beards and without beard guards. Instructed to provide at all times.

      Official wording (code 40)

      Personal cleanliness

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: 6-501.12 observed floors with accumulated debris under the prep table in the rear and in the cabinet under the drink dispenser in the customer dining area. Instructed to clean along the walls and in all corners.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

  2. Fail

    Complaint · Fail

    3 critical3 general Show violations
    • CriticalManagement & training

      No written plan or kit for cleaning up vomit or diarrhea.

      Inspector’s note: 2-501.11 observed no written procedure nor adequate supplies on site to properly respond to vomit and diarrhea events that can potentially occur inside of the facility. Instructed to provide at all times. Priority foundation. Citation issued 7-38-005.

      Official wording (code 5)

      Procedures for responding to vomiting and diarrheal events

    • CriticalFood temperature

      Cold food was held above a safe temperature.

      Inspector’s note: 3-501.16(a:2,&b) observed tcs foods at inadequate cold holding temperatures located in a prep cooler; about 3 lbs of sliced tomatoes at 50f and about 2 lbs of chicken salad at 64f. Instructed to discard and denature said tcs foods and always maintain all cold tcs foods at 41f or below at all times. Manager discarded said tcs foods during the inspection. Priority violation. Citation issued 7-38-005.

      Official wording (code 22)

      Proper cold holding temperatures

    • CriticalFood temperature

      Not enough equipment, or the wrong method, to cool and hold food at safe temperatures.

      Inspector’s note: 4-301.11 observed a prep cooler, with tcs foods inside, at an inadequate cold holding temperature of 60f during the inspection. Instructed to maintain 41f or below at all refrigeration units at all times. Priority violation. Citation issued 7-38-005.

      Official wording (code 33)

      Proper cooling methods used; adequate equipment for temperature control

    • GeneralPests

      Insects, rodents, or animals were present, or the building wasn’t sealed against them.

      Inspector’s note: 6-501.111 observed evidence of pest activity on site. Observed about 50 live small flies on the boxes, ceiling, walls and flying around the rear dish wahsing area and observed about 50 live small flies on the cabinets walls and flying around the front food prep area. Instructed to eliminate live small flies activity, clean and sanitize affected areas and recommended contacting pest control for a service. Priority foundation. Citation issued 7-38-020(a).

      Official wording (code 38)

      Insects, rodents, & animals not present

    • GeneralHygiene & sanitation

      Staff personal cleanliness was inadequate.

      Inspector’s note: 2-402.11 observed some food handlers without proper hair restraints such as a cap or a hairnet. Observed male food handlers with beards and without beard guards. Instructed to provide at all times.

      Official wording (code 40)

      Personal cleanliness

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: 6-501.12 observed floors with accumulated debris under the prep table in the rear and in the cabinet under the drink dispenser in the customer dining area. Instructed to clean along the walls and in all corners.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

  3. Pass

    Complaint Re-Inspection · Pass

    2 general Show violations
    • GeneralFacility upkeep

      Toilet rooms weren’t built, stocked, or cleaned properly.

      Inspector’s note: Observed no covered receptacle in south unisex washroom. Instructed manager to provide covered receptacle in all unisex washrooms.

      Official wording (code 53)

      Toilet facilities: properly constructed, supplied, & cleaned

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed food debris on floors under all equipment, along walls and in all corners in prep and storage areas, debris on floors inside cabinet under beverage machines and floor drains in dish washing area. Instructed manager to clean and maintain.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

  4. Fail

    Complaint · Fail

    3 critical2 general Show violations
    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Observed no hot water (71.8f) at hand washing sink in sandwich prep area. Instructed manager to repair and maintain at least 100f water at hand washing sink. Priority 7-38-030(c) citation issued.

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Observed no hand washing sign at hand washing sink in dish washing area and north washroom. Instructed manager to provide hand washing signs at all hand washing sinks used by employees.

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • CriticalFood handling

      Surfaces that touch food weren’t cleaned and sanitized.

      Inspector’s note: Observed residue on interior surface of ice machine. Instructed manager to clean and maintain.

      Official wording (code 16)

      Food-contact surfaces: cleaned & sanitized

    • GeneralFacility upkeep

      Toilet rooms weren’t built, stocked, or cleaned properly.

      Inspector’s note: Observed no covered receptacle in south unisex washroom. Instructed manager to provide covered receptacle in all unisex washrooms.

      Official wording (code 53)

      Toilet facilities: properly constructed, supplied, & cleaned

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed food debris on floors under all equipment, along walls and in all corners in prep and storage areas, debris on floors inside cabinet under beverage machines and floor drains in dish washing area. Instructed manager to clean and maintain.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

  5. Pass

    Canvass Re-Inspection · Pass

    1 general Show violations
    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: FOUND THE INTERIOR OF THE FLOOR DRAINS, FLOORS IN THE CORNERS, UNDER THE BEVERAGE STATION AND UNDER/AROUND ALL HEAVY EQUIPMENT AND SINKS WITH FOOD AND DIRT BUILD UP. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN FLOOR DRAINS AND FLOORS. -WALLS AROUND THE COOKING EQUIPMENT AND SINKS WITH FOOD AND DIRT. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN WALLS. - Repeat

      Official wording (code 55)

      Physical facilities installed, maintained & clean

  6. Fail

    Canvass · Fail

    2 general Show violations
    • GeneralPests

      Insects, rodents, or animals were present, or the building wasn’t sealed against them.

      Inspector’s note: Found 40 live small flies in the front and rear prep areas on the storage racks, walls and ceiling. Instructed to eliminate all flies, clean the affected areas and recommended contacting pest control for assistance. Priority foundation 7-38-020(a) citation issued

      Official wording (code 38)

      Insects, rodents, & animals not present

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Found the interior of the floor drains, floors in the corners, under the beverage station and under/around all heavy equipment and sinks with food and dirt build up. Instructed manager to detail clean and maintain floor drains and floors. -walls around the cooking equipment and sinks with food and dirt. Instructed manager to detail clean and maintain walls.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

  7. Pass

    Canvass Re-Inspection · Pass

    3 general Show violations
    • GeneralPests

      Insects, rodents, or animals were present, or the building wasn’t sealed against them.

      Inspector’s note: Observed 1/4 inch gap in front door. Instructed manager to seal in order to avoid pest entry.

      Official wording (code 38)

      Insects, rodents, & animals not present

    • GeneralFacility upkeep

      Equipment and surfaces were dirty.

      Inspector’s note: Observed food debris on prep tables and coolers throughout prep area instructed manager to clean and remove debris.

      Official wording (code 49)

      Non-food/food contact surfaces clean

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed food debris and spills on floor in prep and storage areas. Instructed manager to clean and maintain.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

  8. Fail

    Canvass · Fail

    2 critical5 general Show violations
    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Observed hand washing sink in milkshake station with hot water measuring 84.3 f. Instricted manager to provide hot water measuring at least 100 f. To hand washing sink. Priority violation 7-38-030 (c). Citation issued.

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • CriticalFood temperature

      Hot food was held below a safe temperature.

      Inspector’s note: Observed meatballs in hot holding unit held at improper temperature 100.6f instructed manager to discard approximately 3lbs and $10 of product. All hot tcs foods must maintain 135f or above. Priority violation 7-38-005 citation issued.

      Official wording (code 21)

      Proper hot holding temperatures

    • GeneralPests

      Insects, rodents, or animals were present, or the building wasn’t sealed against them.

      Inspector’s note: Observed 1/4 inch gap in front door. Instructed manager to seal in order to avoid pest entry.

      Official wording (code 38)

      Insects, rodents, & animals not present

    • GeneralFacility upkeep

      Equipment and surfaces were dirty.

      Inspector’s note: Observed food debris on prep tables and coolers throughout prep area instructed manager to clean and remove debris.

      Official wording (code 49)

      Non-food/food contact surfaces clean

    • GeneralFacility upkeep

      Garbage wasn’t handled or stored properly.

      Inspector’s note: Observed outside dumpster receptacles not covered. Instructed manager to close all outside dumpster receptacles with tight-fitting lids. Priority foundation violation citation issued 7-38-020 (b)

      Official wording (code 54)

      Garbage & refuse properly disposed; facilities maintained

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed food debris and spills on floor in prep and storage areas. Instructed manager to clean and maintain.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • GeneralRepeat violation

      A previously cited basic violation still wasn’t fixed.

      Inspector’s note: Previous core violation not corrected from report #2531795 on 9-22-21:53-observed no covered receptacle in second all gender toilet room. Instructed to provide and maintain. Priority foundation 7-42-090 citation issued

      Official wording (code 60)

      Previous core violation corrected

  9. Pass

    Complaint Re-Inspection · Pass

    3 general Show violations
    • GeneralFacility upkeep

      Equipment and surfaces were dirty.

      Inspector’s note: Observed accumulated food debris on interior and surfaces of equipment, prep tables, coolers, freezers, shelving units. Instructed manager to clean and maintain. (nonfood contact surfaces)

      Official wording (code 49)

      Non-food/food contact surfaces clean

    • GeneralFacility upkeep

      Toilet rooms weren’t built, stocked, or cleaned properly.

      Inspector’s note: Observed no covered receptacle in second all gender toilet room. Instructed to provide and maintain.

      Official wording (code 53)

      Toilet facilities: properly constructed, supplied, & cleaned

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed spilled food and debris on floors in main food prep/serving area and underneath cooling and heating equipment. Instructed manager to detail clean and maintain.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

  10. Fail

    Complaint · Fail

    5 general1 paperwork Show violations
    • GeneralFacility upkeep

      Equipment and surfaces were dirty.

      Inspector’s note: Observed accumulated food debris on interior and surfaces of equipment, prep tables, coolers, freezers, shelving units. Instructed manager to clean and maintain. (nonfood contact surfaces)

      Official wording (code 49)

      Non-food/food contact surfaces clean

    • GeneralFacility upkeep

      Toilet rooms weren’t built, stocked, or cleaned properly.

      Inspector’s note: Observed no covered receptacle in second all gender toilet room. Instructed to provide and maintain.

      Official wording (code 53)

      Toilet facilities: properly constructed, supplied, & cleaned

    • GeneralFacility upkeep

      Garbage wasn’t handled or stored properly.

      Inspector’s note: Observed outside garbage receptacle lid not tight fitting per city code. Instructed to repair or replace dumpster lid, to prevent rodent harborage. Instructed to maintain. Priority foundation 7-38-020(b) citation issued. –

      Official wording (code 54)

      Garbage & refuse properly disposed; facilities maintained

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed spilled food and debris on floors in main food prep/serving area and underneath cooling and heating equipment. Instructed manager to detail clean and maintain.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • GeneralFood handling

      Miscellaneous public health order.

      Inspector’s note: Observed four employees improperly wearing their masks. 1 female and 3 male employees were wearing their masks with noses exposed and on their chins. Manager instructed employees to properly wear face coverings. 7-28-060 citation issued.

      Official wording (code 64)

      Miscellaneous / public health orders

    • PaperworkManagement & training

      No manager on duty held a City of Chicago food sanitation certificate.

      Inspector’s note: Observed no certified food manager with proper credentials on duty while tcs foods are being prepared,handled and served such as (deli meats, tuna, soup, etc) must be on site at all times.(priority foundation 7-38-012)(citation issued)

      Official wording (code 2)

      City of chicago food service sanitation certificate

  11. Conditional

    Complaint · Pass w/ Conditions

    2 critical1 general Show violations
    • CriticalManagement & training

      No written plan or kit for cleaning up vomit or diarrhea.

      Inspector’s note: Observed eployee procedure for vomiting events. However supplies not provide. Instructed to provide all the necessary items outlined in procedure. Priority foundation no citation

      Official wording (code 5)

      Procedures for responding to vomiting and diarrheal events

    • CriticalFood temperature

      Cold food was held above a safe temperature.

      Inspector’s note: Observed improper cold temperature of 45.0f of hummus inside prep cooler. Instructed to maintain cold ( tcs) foods at 41.0f or below. Food removed and discarded by pic-cos at cost approx $8.00. Priority violation issued 7-38-005.

      Official wording (code 22)

      Proper cold holding temperatures

    • GeneralFacility upkeep

      Toilet rooms weren’t built, stocked, or cleaned properly.

      Inspector’s note: Observed no covered receptacle in 2nd unisex washroom. Must provide.

      Official wording (code 53)

      Toilet facilities: properly constructed, supplied, & cleaned

  12. Pass

    Canvass · Pass

    2 general Show violations
    • GeneralFacility upkeep

      Equipment and surfaces were dirty.

      Inspector’s note: Instructed manager to clean and maintain: counter tops, prep table/station and exterior of reach in coolers in the front prep area. Also defrost and clean the interior of the walk in freezer.

      Official wording (code 49)

      Non-food/food contact surfaces clean

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Floors need detail cleaning through out esp. Along wall base and in corners.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

  13. Pass

    Canvass · Pass

    4 general1 paperwork Show violations
    • GeneralFood temperature

      Thermometers were missing or inaccurate.

      Inspector’s note: Observed some prep coolers without thermometers located in the food prep area. Instructed to provide.

      Official wording (code 36)

      Thermometers provided & accurate

    • GeneralFood handling

      Food wasn’t labeled or wasn’t in its original container.

      Inspector’s note: Observed prepackaged cookies without labels containing ingredients located at the customer service counter. Instructed to provide.

      Official wording (code 37)

      Food properly labeled; original container

    • GeneralFood handling

      Food wasn’t labeled or wasn’t in its original container.

      Inspector’s note: Observed no allergen warning labels for the prepackaged cookies located at the front customer service counter. Instructed to provide allergen labels. Priority foundation. No citation issued.

      Official wording (code 37)

      Food properly labeled; original container

    • GeneralFacility upkeep

      Plumbing problems, or missing protection against backflow.

      Inspector’s note: Unable to locate the backflow prevention device on the ice machine. Instructed to locate.

      Official wording (code 51)

      Plumbing installed; proper backflow devices

    • PaperworkFood handling

      The inspection summary report wasn’t posted for the public.

      Inspector’s note: Observed no most recent inspection summary report posted. Instructed to always post most recent inspection summary in plain view of consumers.

      Official wording (code 61)

      Summary report displayed and visible to the public

  14. Pass

    License · Pass

    No violations

More in ZIP 60628

Source: Chicago Department of Public Health (CDPH) open data, refreshed hourly. Last inspection 4 months ago. Always confirm with the official record.