Potbelly Sandwich Works
55 W Monroe St, Chicago, IL 60603
Restaurant ZIP 60603 Risk 1 (High)
Passed · as of Feb 19, 2026
Potbelly Sandwich Works was last inspected on February 19, 2026 with a result of “Pass”. Inspectors found 9 violations.
Latest inspection
February 19, 2026 · Canvass
Result: Pass
8 general1 paperwork-
GeneralFood handling
Food wasn’t labeled or wasn’t in its original container.
Inspector’s note: Must label food storage containers when food is not in original package (squeeze bottles,shakers,etc)
Official wording (code 37)
Food properly labeled; original container
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Must eliminate crates used for food storage in walk in cooler & rear prep area and provide adequate shelving units.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Must repair or replace worn and pitted cutting boards to be in good repair.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: Must clean interior and exterior of all equipment,prep coolers,bread carts,shelving units, storage cabinets,prep tables,walk in cooler- shelving units & fan guard covers,ice dispenser on soda machine & counter underneath,light shields.
Official wording (code 49)
Non-food/food contact surfaces clean
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Must clean excessive food debris from floor under,around,along wall bases throughout premises.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Must clean dust build up from walls in walk in cooler and behind menu boards.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Must elevate,remove and organize massive clutter from rear storage/office area off of floor and away from walls.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Ventilation or lighting was inadequate.
Inspector’s note: Must replace cracked light shields in rear prep/dish washing area.
Official wording (code 56)
Adequate ventilation & lighting; designated areas used
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: Observed missing and expired food allergen training for food managers must provide and maintain.
Official wording (code 58)
Allergen training as required
Inspection history
22 inspections on record
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Pass
Canvass · Pass
No violations
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Pass
Canvass · Pass
4 general Show violations
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Must repair or replace damaged cutting boards at the sandwich prep stations.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: Must clean or replace caulking around three compartment sink and handwashing sinks in the prep and dishwashing areas.
Official wording (code 49)
Non-food/food contact surfaces clean
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GeneralFacility upkeep
Plumbing problems, or missing protection against backflow.
Inspector’s note: Observed a leak at the toilet piping inside of far-left unisex restroom. Instructed to repair and maintain.
Official wording (code 51)
Plumbing installed; proper backflow devices
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Must clean debris and dirt build up from the floors along wall bases in the front prep and dishwashing areas behind and under cooling equipment.
Official wording (code 55)
Physical facilities installed, maintained & clean
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Pass
Canvass · Pass
2 general Show violations
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: 6-501.114 observed items stored directly on the ground (emptied bottles and containers) under the 3 compartment sink and next to the utility sink. Instructed to remove unnecessary items and elevate everything at lease 6 inches from the ground.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: 6-501.12 observed minor accumulated dirt debris on the floors located under dry storage shelves, behind cooking/refrigeration equipment and under the 3 compartment sink. Instructed to clean all.
Official wording (code 55)
Physical facilities installed, maintained & clean
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Pass
Canvass · Pass
3 general Show violations
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GeneralFacility upkeep
Toilet rooms weren’t built, stocked, or cleaned properly.
Inspector’s note: Observed no covered receptacles inside of unisex toilet rooms. Instructed to provide.
Official wording (code 53)
Toilet facilities: properly constructed, supplied, & cleaned
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed soiled mop head not properly stored. Instructed manager to hang mop head to prevent insect breeding.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed unused equipment and unnecessary articles in office/dry storage area. Instructed manager to remove all unused, unnecssary equipment and articles to prevent pest harborage.
Official wording (code 55)
Physical facilities installed, maintained & clean
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Pass
Canvass · Pass
2 general Show violations
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GeneralFood temperature
Frozen food was thawed the wrong way.
Official wording (code 35)
Approved thawing methods used
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GeneralFacility upkeep
Ventilation or lighting was inadequate.
Inspector’s note: Employees food stored with customers foods in chest freezer, instructed to separate.
Official wording (code 56)
Adequate ventilation & lighting; designated areas used
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Pass
Canvass · Pass
No violations
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Pass
Canvass Re-Inspection · Pass
1 general Show violations
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GeneralFacility upkeep
Garbage wasn’t handled or stored properly.
Inspector’s note: Observed garbage receptacle overflowing. Must provide closed tight fitting garbage receptacles at all times.
Official wording (code 54)
Garbage & refuse properly disposed; facilities maintained
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Fail
Canvass · Fail
1 critical1 general Show violations
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Found handwashing sink water temperature at 133 f located in ladies washroom. Must provide a maximum hot water temperature of 120f. Priority foundation. 7-38-030(c). Citation issued.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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GeneralFacility upkeep
Garbage wasn’t handled or stored properly.
Inspector’s note: Observed garbage receptacle overflowing. Must provide closed tight fitting garbage receptacles at all times.
Official wording (code 54)
Garbage & refuse properly disposed; facilities maintained
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Pass
Canvass Re-Inspection · Pass
5 general Show violations
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GeneralMinor (pre-2018 form)
Food in original container, properly labeled: customer advisory posted as needed
Inspector’s note: Observed some potentially hazardous foods (tuna, hummus) out of the original packaging and held for over 24 hours without labels containing product name and date located in the prep coolers in the front food prep area. Instructed to label all potentially hazardous foods that are out of the original containers and held for over 24 hours and maintain.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Observed floors thru out the entire food prep areas with accumulated food and dirt debris. Instructed to clean under 3 compartment sink, around grease trap, under shelving and under and around all prep coolers and maintain. Observed missing floor tile in the rear food prep area by the utility sink. Instructed to repair and maintain.
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GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: Observed a black substance on the wall located by the 3 compartment sink. Observed accumulated dust on the vents located above the prep cooler in the front food prep area. Instructed to clean all and maintain. Observed a missing ceiling tile located by the rear exposed hand sink. Instructed to repair and maintain.
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GeneralMinor (pre-2018 form)
Refrigeration and metal stem thermometers provided and conspicuous
Inspector’s note: Observed some prep coolers, with potentially hazardous foods inside, without thermometers. Instructed to provide and maintain.
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GeneralMinor (pre-2018 form)
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector’s note: Observed mop heads stored downward by the utility sink. Instructed to store all mop heads upright and maintain.
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Fail
Canvass · Fail
6 general Show violations
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GeneralSerious (pre-2018 form)
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector’s note: Observed front entrance door not rodent proofed with a one inch gap at the bottom of said door. Instructed to make front entrance door rodent proofed and maintain. Serious violation 7-38-020.
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GeneralMinor (pre-2018 form)
Food in original container, properly labeled: customer advisory posted as needed
Inspector’s note: Observed some potentially hazardous foods (tuna, hummus) out of the original packaging and held for over 24 hours without labels containing product name and date located in the prep coolers in the front food prep area. Instructed to label all potentially hazardous foods that are out of the original containers and held for over 24 hours and maintain.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Observed floors thru out the entire food prep areas with accumulated food and dirt debris. Instructed to clean under 3 compartment sink, around grease trap, under shelving and under and around all prep coolers and maintain. Observed missing floor tile in the rear food prep area by the utility sink. Instructed to repair and maintain.
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GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: Observed a black substance on the wall located by the 3 compartment sink. Observed accumulated dust on the vents located above the prep cooler in the front food prep area. Instructed to clean all and maintain. Observed a missing ceiling tile located by the rear exposed hand sink. Instructed to repair and maintain.
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GeneralMinor (pre-2018 form)
Refrigeration and metal stem thermometers provided and conspicuous
Inspector’s note: Observed some prep coolers, with potentially hazardous foods inside, without thermometers. Instructed to provide and maintain.
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GeneralMinor (pre-2018 form)
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector’s note: Observed mop heads stored downward by the utility sink. Instructed to store all mop heads upright and maintain.
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Pass
Canvass · Pass
1 general Show violations
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Observed the floors throughout the front and rear prep areas with accumulated food derbis under equipment and in corners. Instructed to detail clean and maintain floors.
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Pass
Canvass · Pass
2 general Show violations
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: food debris and trash found behind prep tables in rear kitchen, instructed to clean and maintain.
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GeneralMinor (pre-2018 form)
Refrigeration and metal stem thermometers provided and conspicuous
Inspector’s note: missing thermometer in front prep cooler, instructed to provide.
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Pass
Complaint · Pass
4 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector’s note: Chest freezer door in poor repair in rear prep area, deteriorated door, exposed insulation, instructed to remove or repair.
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Air flow hoses in prep cooler clogged with food debris, instructed to clean and mainatin.
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GeneralMinor (pre-2018 form)
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector’s note: Hose submerged in ice cream dipper well, instructed to keep off with air gap.
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GeneralMinor (pre-2018 form)
Refrigeration and metal stem thermometers provided and conspicuous
Inspector’s note: No thermometer in several prep coolers at front service line, instructed to install in warmest part.
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Pass
Canvass Re-Inspection · Pass
1 general Show violations
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Observed the floor under and behind equipment with accumulated food debris and trash. Instructed to clean and maintain the floors.
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Fail
Canvass · Fail
2 general Show violations
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GeneralSerious (pre-2018 form)
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector’s note: Observed 40-50 live ants crawling on the floor at the end of the east prep line near the dish room door between the 1 door prep cooler and wall. Instructed to provide additional pest control to eliminate the ant activity. Serious violkation 7-38-020
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Observed the floor under and behind equipment with accumulated food debris and trash. Instructed to clean and maintain the floors.
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Pass
Canvass · Pass
3 general Show violations
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Observed the baseboard missing at the door leading from the front prep area into the rear prep area. Instructed to provide and maintain all baseboards.
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GeneralMinor (pre-2018 form)
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector’s note: Observed the vacuum breaker at the mop sink leaking. Instructed to repair and maintain all plumbing.
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GeneralMinor (pre-2018 form)
Refrigeration and metal stem thermometers provided and conspicuous
Inspector’s note: Observed 1 door prep cooler in the front prep area missing thermometers. Instructed to provide and maintain thermometers.
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Pass
Canvass · Pass
3 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Interior surfaces of prep coolers not celan, food debris noted, instructed to celan and maintain.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Floors not celan along wall base and under front counter. Instructed to clean and maintain.
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GeneralMinor (pre-2018 form)
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector’s note: Minor condensation noted at walk-in cooler, instructed to eliminate.
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Pass
Canvass · Pass
5 general Show violations
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Must regrout floor in front of 3-comparment sink and mop sink in rear area. Detail clean floor underneath counter top at front soda dispensing machine
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GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: Detail clean walls behind prep tables in rear prep area and behind coolers in front prep area. Must clean and maintain.
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GeneralMinor (pre-2018 form)
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector’s note: Must clean floor drains at front and rear prep area. Remove dirt and food debris.
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GeneralMinor (pre-2018 form)
Refrigeration and metal stem thermometers provided and conspicuous
Inspector’s note: Must provide visible and working thermometers in all front prep coolers.
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GeneralMinor (pre-2018 form)
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector’s note: Must remove cardboard boxes and unnecessary articles near to rear exit door in rear prep area. Must elevate soft drnks 6 inches of the floor in rear prep area.
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Pass
Canvass · Pass
5 general Show violations
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GeneralMinor (pre-2018 form)
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector’s note: Must properly store dirty multi-use utensils (flat pans and stainless steel bowls) off the floor at all times in the rear area.observed the following items stated above on the floor under the 3comp sink.
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Must clean and maintain counter top at soda dispensing machine area to remove crumbs and other debris. Also clean and sanitize dipper well.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Must regrout floor at rear area in front of large ice freezer box and in front of the rear exit door so as to be smooth and easily cleanable. Must clean and sanitize floor in the front main sandwich making area, and at all of the corners in the rear area behind freezer ice box and shelving units to remove excessive food debris.
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GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: Must seal holes at wall next to rear exit door as well as replace missing and broken wall tiles at same area.
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GeneralMinor (pre-2018 form)
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector’s note: Must repair leaks at faucet base and at hot water faucet handle at the 3comp sink.
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Pass
Canvass · Pass
1 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. INTERIOR SURFACES OF PREP COOLERS NOT CLEAN, INSTRUCTED TO CLEAN AND MAINTAIN.
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Pass
Canvass · Pass
3 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector’s note: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. BROKEN RUBBER GASKETS AT PREP COOLER DOORS, INSTRUCTED TO REPLACE.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. FOOD DEBRIS NOTED BEHIND PREP TABLES, INSTRUCTED TO CLEAN AND MAINTAIN.
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GeneralMinor (pre-2018 form)
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector’s note: Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. REAR PREP AREA HAND SINK DRAIN PIPE NOT MOUNTD PROPERLY, INSTRUCTED TO REPAIR.
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More in ZIP 60603
Source: Chicago Department of Public Health (CDPH) open data, refreshed hourly. Last inspection 9 months ago. Always confirm with the official record.