Reggio's Pizza Express (T1 C18 Food Court)

Not enough equipment, or the wrong method, to cool and hold food at safe temperatures.

Inspector’s note: Observed frozen food in walk in freezer held at 41 f. Frozen food must be kept frozen.

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Observed pans with heavy stuck on grease build up and heavy dents. Instructed manager to ensure all multiuse food contact surfaces are smooth and free of pits, inclusions and similiar imperfections. Priority foundation violation 7-38-025 citation issued.

Plumbing problems, or missing protection against backflow.

Inspector’s note: 5-205.15 observed leak from neck 3 compartment sink faucet when water is run. Instructed manager to repair and maintain.

A previously cited basic violation still wasn’t fixed.

Inspector’s note: 8-4-4.13(B:4)OBSERVED PREVIOUS CORE VIOLATIONS NOT CORRECTED WITHIN SPECIFIED TIMEFRAME. REPORT #2624970 DATED OCTOBER 8TH 2025 INSTRUCTED FACILITY TO: #58 ENSURE ALL CITY OF CHICAGO CERTIFIED FOOD MANAGERS HAVE FOOD ALLERGEN TRAINING. OBSERVED CERTIFIED FOOD MANAGER WITH NO FOOD ALLERGEN TRAINING. INSTRUCTED MANAGER TO ADDRESS PREVIOUS CORE VIOLATIONS. PRIORTY FOUNDATION VIOLATION 7-42-090 CITATION ISSUED. Edit

A previously cited basic violation still wasn’t fixed.

Inspector’s note: Observed previous core violations not corrected within specified timeframe. Report #2624970 dated october 8th 2025 instructed facility to: #55 clean floor near 3 compartment sink and to #58 ensure all city of chicago certified food managers have food allergen training. Observed heavy soil build up on floor near 3 compartment sink; observed certified food manager with no food allergen training. Instructed manager to address previous core violations. Priorty foundation violation 7-42-090 citation issued.

Thermometers were missing or inaccurate.

Inspector’s note: Observed no thermometer inside 4 door cooler used to store cream cheese, beer, etc. And inside 3 door prep cooler near pizza oven. Instructed to provide.

Plumbing problems, or missing protection against backflow.

Inspector’s note: Observed slight leak underneath 3 door cooler located in front of pizza oven. Instructed to repair or replace and maintain in good condition.

Floors, walls, or ceilings were damaged or dirty.

Inspector’s note: Observed build up of food debris and grime in interior of microwave oven and on floors and walls near 3 compartment sink and slight build up of slime in ice machine. Instructed to detail clean and maintain in good condition.

Equipment and surfaces were dirty.

Inspector’s note: Instructed to clean and maintain the inside shelves of the service prep cooler at the pizza service station.

Plumbing problems, or missing protection against backflow.

Inspector’s note: Noted leaking faucet at the 3 compartment sink. Instructed to repair and maintain.

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: 4-201.11 noted torn rubber gasket inside the unsed prep service cooler,at the kitchen prep. Instructed to detail repair and maintain and/or replace.

Floors, walls, or ceilings were damaged or dirty.

Inspector’s note: Instructed to clean and maintain floors along wall base and underneath equipment especially at the dish washing area.

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Observed some use of milk crates for elevation in the walk-in cooler in the lower level storage area. Instructed the person in charge not to use milk crates for elevation to prevent hiding places for pest. Must provide appropriate shelving for storage. All food items must also be stored 6" away from the wall.

Floors, walls, or ceilings were damaged or dirty.

Inspector’s note: Observed dirt-builup on floors throughout prep and warewashing areas. Instructed the person in charge to detail clean floors and maintain.

Ventilation or lighting was inadequate.

Inspector’s note: Observed dust buildup on ceiling vents in prep areas. Instructed the person in charge to clean and maintain all ceiling vents.

Thermometers were missing or inaccurate.

Inspector’s note: Instructed to provide and maintain a visible working,accurate thermometer inside the hot holding unit at front prep area.

Single-use items weren’t stored or used properly.

Inspector’s note: All stored items under the 3-compartment sink and throughout the lower level storage room must be elevated at least 6 inches of the floor.

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Observed rust on the wire storage racks in the lower level walk-in cooler. Instructed to remove rust and repaint or replace the shelves and maintain.

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Observed cardboard used as a liner in the pizza prep line cooler.instructed to use a cleanable surface at all times.

Equipment and surfaces were dirty.

Inspector’s note: Instructed to detail clean the sides and interiors of the pizza oven to remove accumulation of dried-up food splashed debris and maintain.

Plumbing problems, or missing protection against backflow.

Inspector’s note: Observed water leak at base of faucet at the 3-compartment sink area.instructed to repair plumbing leak and maintain.

Ventilation or lighting was inadequate.

Inspector’s note: Instructed to replace the burnt-out light bulb above the pizza oven and maintain adequate lighting at all times.

Thermometers were missing or inaccurate.

Inspector’s note: Observed no thermometer within reach in cooler containing to go salads on service line. Must provide and maintain.

Food wasn’t protected from contamination during prep, storage, or display.

Inspector’s note: Observed employee phones, drinks, and personal items throughout food preparation area. All employee items need to be stored in desigated areas at all times.

In-use utensils weren’t stored properly.

Inspector’s note: Observed in use utensils stored in room temperature water. Store all in use utensils in a clean dry container.

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Observed food service worker using cardboard as a food contact surface to unload cooked pizzas from conveyor oven onto cardboard box. Employee was told to discard all affected pizzas and to not use soiled cardboard as a food contact surface. Employee was instructed to only use the metal food grade pizza pans. Observed in use pizza cutters in front service areas put onto cardboard in between uses. All surfaces need to be non-porous, smooth and easily cleanable. Priority foundation 7-38-025.

Equipment and surfaces were dirty.

Inspector’s note: Instructed to detail clean and maintain exterior part of pizza oven with excessive frease accumulation.

Ventilation or lighting was inadequate.

Inspector’s note: Instructed to provide light shield or shatter proofed lightbulb inside reach in cooler (c-22) in prep/cooking area.

Ventilation or lighting was inadequate.

Inspector’s note: Instructed to replace non working light bulb inside reach-in cooler (c-18) in prep area and must replace flickering lighbulb inside hood.

Thermometers were missing or inaccurate.

Inspector’s note: Instructed to provide thermometer visible inside hot holding unit in front service/display area and thermometer inside prep cooler infront prep/service area.

Dishwashing equipment wasn’t set up, maintained, or used correctly.

Inspector’s note: Instructed to provide 3 working drain stoppers for 3 compartment sink.

Floors, walls, or ceilings were damaged or dirty.

Inspector’s note: Instructed to detail clean and maintain floor inside walk-in cooler and around basement storage area.

Ventilation or lighting was inadequate.

Inspector’s note: Instructed to replace inoperable lightbulb inside 4 door reach-in cooler in rear prep area and inside 2 door reach-in cooler in basement storage area.

Wiping cloths weren’t used or stored properly.

Inspector’s note: Instructed to properly store all wash cloths in a sanitizing solution especially when not in use and to maintain.

Equipment and surfaces were dirty.

Inspector’s note: Instructed to detail clean interior of salad cooler at front service area to remove dusts accumulations on fan covers and to maintain.

Floors, walls, or ceilings were damaged or dirty.

Inspector’s note: Found dirty floors under and around shelfs in basement dry storage room showed manager.instructed to clean floors in detail and to maintain.

Ventilation or lighting was inadequate.

Inspector’s note: Found burnt-out light bulbs at exhaust hood for pizza oven.must provide and maintain adequate lighting at all times.

Food wasn’t labeled or wasn’t in its original container.

Inspector’s note: All bulk and working food ingredient containers must be labeled with contents name must label food storage containers when food is not in original package.

Staff personal cleanliness was inadequate.

Inspector’s note: Must remove all jewelry except plain wedding band from hands while working with exposed food

In-use utensils weren’t stored properly.

Inspector’s note: OBSERVED THAT UTENSILS IN USE ARE STORED IN COLD WATER,MUST STORED UTENSILS UNDER RUNNING COLD WATER, UNDER HOT WATER (135 f AND ABOVE)AND IN CLEAN PLACE PROTECTED FROM CONTAMINATION.

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Must repair broken door gasket on door to reach under cooler in rear prep area

Floors, walls, or ceilings were damaged or dirty.

Inspector’s note: Noted heavy clutter throughout establishment on shelves, floors inside equipment and in storage areas. Instructed to detail clean, organize and remove all unnecessary or unused articles and equipment to prevent hiding places for pest. Must upgrade housing keeping

Ventilation or lighting was inadequate.

Inspector’s note: Observed that intensity of lights over food prep area is very low.must provide 20-50 cndl/ft2 of light in food prep area

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Observed torn gasket at the right door of food prep cooler at rear prep/cooking area.instructed to replace torn gaskets and maintain. -

Equipment and surfaces were dirty.

Inspector’s note: Instructed to detail clean exterior sides of the grease trap box underneath the dishwashing 3 compartment sink to remove encrusted grease build-up and maintain. -

Plumbing problems, or missing protection against backflow.

Inspector’s note: Observed small water leak at base of faucet at the dishwashing 3 compartment sink.instructed to repair plumbing leaks and maintain. -

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Observed torn gasket at the right door of food prep cooler at rear prep/cooking area.instructed to replace torn gaskets and maintain.

Equipment and surfaces were dirty.

Inspector’s note: Instructed to detail clean exterior sides of the grease trap box underneath the dishwashing 3 compartment sink to remove encrusted grease build-up and maintain.

Plumbing problems, or missing protection against backflow.

Inspector’s note: Observed small water leak at base of faucet at the dishwashing 3 compartment sink.instructed to repair plumbing leaks and maintain.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Instructed to detail clean and maintain floors along the walls and in all corners throughout basement storage room.

Refrigeration and metal stem thermometers provided and conspicuous

Inspector’s note: Instructed to provide thermometer visible and accurate inside all coolers. Must provide metal stem thermometer for measuring food temperature.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: Observed the knife near the egg cooker to have a heavily worn and damaged handled. Instructed facility to replace and maintain. Observed torn refrigeration gaskets on the right two door cooler in the rear. Instructed facility to replace and maintain.

Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

Inspector’s note: Observed the three compartment sink to be slow draining and have a leak at the base of its faucet. Instructed facility to repair all and maintain.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: Observed slight dirt accumulation in the upper interior portion of the ice machine. Instructed facility to clean, sanitize, and maintain.

Potentially hazardous food properly thawed

Inspector’s note: Observed 40 cases of frozen pizzas (crust, tomato sauce, and cheese) being thawed in the hallway directly outside establishment with the highest registered temperature 22.7f. Facility corrected and stored inside a refrigeration unit. Instructed facility that thawing of frozen food for further processing of use shall be accomplished by storage in a refrigerator at 40°F or less, or by another approved method: under potable running water at a temperature of 70°F or below, with sufficient water velocity to agitate and float off loose food particles into the overflow or in a microwave oven only when the food will be immediately transferred to conventional cooking facilities as part of a continuous cooking process or when the entire, uninterrupted cooking process takes place in the microwave oven. Instructed to comply and maintain. Serious citation issued 7-38-005(a).

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Observed dirt and debris on the floor of the lower level store room. Instructed facility to clean and maintain.

Clean multi-use utensils and single service articles properly stored: no reuse of single service articles

Inspector’s note: Single use articles not properly stored. Instructed to invert utensils to prevent contamination before use.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: Can opener, interior cooler parts and reach-in cooler gaskets not clean. Instructed to detail clean and sanitize all food contact surfaces.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: Gaskets not maintained on rear cooler door. Instructed to replace worn gaskets.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Floor not maintained in basement storage room and along wallbase in prep area. Instructed to detail clean frequently.

Refrigeration and metal stem thermometers provided and conspicuous

Inspector’s note: Thermometer not visible inside coolers in pre and basement. Instructed to provide thermometer conspicuously inside all coolers.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: Observed large ice block build up on fan inside prep cheese reach in cooler. Instructed manager to remove/melt ice inside cooler.

Lighting: required minimum foot-candles of light provided, fixtures shielded

Inspector’s note: Walk in freezer light bulb burned out/not working. Instructed manager to replace with working light bulb.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: The following not clean- observed food debris on bun shelves in prep area also observed accumulated dust build up on pizza prep cooler condenser. Must clean and maintain equipment.

Refrigeration and metal stem thermometers provided and conspicuous

Inspector’s note: No thermometers inside pizza prep cooler and front reach in cooler. Instructed manager to provide therometers for all coolers.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: Instructed to repair or replace broken rubber gasket around pizza reach-in cooler door in rear area (next to pizza prep cooler).

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Instructed to detail clean and maintain floors with dried food debris accumulation and heavy ice build-up inside walk in freezer in basement storage area (door 13).

Previous minor violation(s) corrected 7-42-090

Inspector’s note: Previous minor violations not corrected from inspection report# 1286158 issued on 10-26-12. Serious citation issued 7-42-090 32 - noted interior of pizza prep cooler in poor repair. Instructed to fix or replace. 38 - instructed to fix leaky (hot) faucet handle at 3 compartment sink. 40 - instructed to provide thermometer visible inside hot holding display unit at front service area

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: Instructed to repair or replace broken rubber gasket around pizza reach-in cooler door in rear area (next to pizza prep cooler).

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: Instructed to detail clean and maintain interior surfaces of reach-in freezer with dry food spillage all over in rear prep area, interior surfaces of exposed hand sink, metal shelves with dust and grease build-up above 3 compartment sink.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Instructed to detail clean and maintain floors with dried food debris accumulation and heavy ice build-up inside walk in freezer in basement storage area (door 13).

Refrigeration and metal stem thermometers provided and conspicuous

Inspector’s note: Instructed to provide thermometer visible and accurate inside all coolers.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: Noted interior of pizza prep cooler in poor repair (left cooler). Instructed to fix or replace.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: Must clean and maintain interior surface of ice machine behind upper panel. ---------instructed to clean and maintain interior surfaces of reach-in freezer in basement storage area.

Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

Inspector’s note: Instructed to fix leaky (hot) faucet handle at 3 compartment sink.

Refrigeration and metal stem thermometers provided and conspicuous

Inspector’s note: Instructed to provide thermometer visible inside hot holding display unit at front service area.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: The following areas unclean,needs detail cleaning and must be maintained:shelves beside freezer,shelves above 3 compartment sink,counter top under steam table,behind coffee area, bottom part of cooler in the basement storage

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Ice build up on the floor of walk in freezer in basement must be removed, must detail clean and maintain; floor under equipment unclean,must clean and maintain

Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

Inspector’s note: 2" ceiling hole in the basement storage must be sealed or replaced

Lighting: required minimum foot-candles of light provided, fixtures shielded

Inspector’s note: Light must be provided in walk in freezer basement; light fixtures in prep area unclean must clean and maintain

Refrigeration and metal stem thermometers provided and conspicuous

Inspector’s note: Thermometer must be provided in rear cooler and in cooler basement

Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored

Inspector’s note: Cleaning equipment must be properly stored,must be removed from the prep area

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair.AIR FAN IN 2 DOOR PREP COOLER UNCLEAN MUST CLEAN AND MAINTAIN; INTERIOR COOLER IN STORAGE BASEMENT UNCLEAN MUST CLEAN AND MAINTAIN

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. UNDER SHELVES ABOVE PREP COOLER BECOMING RUSTY,UNCLEAN MUST DETAIL CLEAN AND MAINTAIN; INTERIOR FREEZER,INTERIOR COOLER UNCLEAN MUST CLEAN AND MAINTAIN

Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

Inspector’s note: The walls and ceilings shall be in good repair and easily cleaned. WALL TILES ABOVE 2 DOOR PREP COOLER UNCLEAN MUST CLEAN AND MAINTAIN; CEILING TILES ABOVE SIGNAGE WITH DUST ACCUMULATION MUST CLEAN AND MAINTAIN

Lighting: required minimum foot-candles of light provided, fixtures shielded

Inspector’s note: Shielding to protect against broken glass falling into food shall be provided for all artificial lighting sources in preparation, service, and display facilities. MISSING LIGHT SHIELD IN WALK IN FREEZER BASEMENT MUST BE PROFVIDED

Refrigeration and metal stem thermometers provided and conspicuous

Inspector’s note: All food establishments that display, prepare, or store potentially hazardous foods shall have calibrated metal stem thermometers, provided and conspicuous, for refrigerated and hot food units. MUST PROVIDE THERMOMETER IN 1 PREP COOLER

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: Exterior of cooking oven with accumulated dust,must clean and maintain

Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

Inspector’s note: Ceiling tile holes in basement storage area must be sealed

Lighting: required minimum foot-candles of light provided, fixtures shielded

Inspector’s note: Broken light shield in prep and storage basement must be replaced

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. FAN VENTS OF BIG PIZZA OVEN WITH ACCUMULATED DUST ,MUST CLEAN AND MAINTAIN; ICE BUILT UP IN WALK IN FREEZER STORAGE AREA -BASEMENT MUST BE REMOVED

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. INTERIOR FREEZER UNCLEAN,MUST CLEAN AND MAINTAIN; INTERIOR COOLER IN BASEMENT STORAGE AREA NEEDS CLEANING

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. FLOOR OF WALK IN FREEZER-STORAGE AREA BASEMENT UNCLEAN,MUST CLEAN AND MAINTAIN

Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

Inspector’s note: The walls and ceilings shall be in good repair and easily cleaned. 4 DAMAGED CEILING TILES IN STORAGE AREA -BASEMENT MUST BE REPLACED,AND MUST PR0PERLY SEAL THOSE WITH HOLES

Lighting: required minimum foot-candles of light provided, fixtures shielded

Inspector’s note: All rooms in which food or drink is prepared, or in which utensils are washed, shall be lighted so that a minimum of 50-foot candles of light is available on all work surfaces. BROKEN LIGHT SHIELD IN STORAGE-BASEMENT MUST BE REPLACED; MUST PROVIDE LIGHT SHIELD IN 2 PIZZA HOT HOLDING UNIT -FRONT AREA