Potbelly

Thermometers were missing or inaccurate.

Inspector’s note: Observed some missing thermometers for prep coolers must provide and maintain.

Food wasn’t labeled or wasn’t in its original container.

Inspector’s note: Must label food storage containers when food is not in original package with common name (squeeze bottles,shakers,etc)

Insects, rodents, or animals were present, or the building wasn’t sealed against them.

Inspector’s note: Observed evidence of appx. 60 or more live small flies on upper walls & ceilings, boxes,crawling on brooms and inside of dust pans with food debris build up,rear enclosed garbage area,prep areas. Dish washing area and mopsink area.also,appx.8-10 live large flies in same areas. Recommended to have a pest control operator to service premises on or after 7/30/26.(priority foundation 7-38-020(a)(citation issued)

Insects, rodents, or animals were present, or the building wasn’t sealed against them.

Inspector’s note: Observed a gap along side door in lower right corner near toilet rooms to be tight fitting to prevent insect entry.

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Observed some discolored and worn cutting boards on topsides of prep coolers must repair or replace to be in good repair.

Equipment and surfaces were dirty.

Inspector’s note: Must clean food debris build up from lower shelf of blender station.

Toilet rooms weren’t built, stocked, or cleaned properly.

Inspector’s note: Must provide a lid on garbage can in first unisex toilet room.

Garbage wasn’t handled or stored properly.

Inspector’s note: Must clean and remove boxes from inside enclosed garbage area grounds and maintain.

Floors, walls, or ceilings were damaged or dirty.

Inspector’s note: Must clean debris build up from floor in walk in cooler,along wall bases throughout.

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Must repair gaskets on the inside of sauce/condiment reach-in cooler next to handwashing sink in the front prep area.

Plumbing problems, or missing protection against backflow.

Inspector’s note: Observed a leak at the faucet at the handwashing sink in the front prep area. Instructed to repair and maintain.

Ventilation or lighting was inadequate.

Inspector’s note: Observed mechanical ventilation in disrepair in employee and customer restrooms. Instructed to provide.

Equipment and surfaces were dirty.

Inspector’s note: Observed spill food debris at the bottom of sandwich prep cooler next to oven. Instructed to clean and maintain.

Floors, walls, or ceilings were damaged or dirty.

Inspector’s note: Observed dirt accumulation on the floors in the following areas: under three compartment sink, under reach-in coolers and shelving on the line, and along the wall bases under plastic and foam untensils. Instructed to clean and maintain.

Staff personal cleanliness was inadequate.

Inspector’s note: Food handler with long beard, instructed to wear a beard restraints.

Floors, walls, or ceilings were damaged or dirty.

Inspector’s note: Food debris and trash accumulated on electric conduit behind front prep area. instructed to clean and maintain.

Toilet rooms weren’t built, stocked, or cleaned properly.

Inspector’s note: Observed no covered receptacles inside of guest toilet rooms. Instructed to provide.

Floors, walls, or ceilings were damaged or dirty.

Inspector’s note: Observed excessive dust accumulation on vents in the toiletrooms. Must remove all dust. Must detail clean and maintain these areas.

Equipment and surfaces were dirty.

Inspector’s note: Interior surfaces of bottom of drawer dini interior surfaces of bottom deawer cooler not clean, instructed to clean and maintain.

Food wasn’t labeled or wasn’t in its original container.

Inspector’s note: Must label food storage containers with common food names; flour, sugar, etc., when food has been removed from original packaging. Instructed to maintain.

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Must install a splash guard between the handwashing sink and prep table in the front prep area. Also, repair torn door gaskets on the prep cooler in said area. Instructed to install and maintain.

Equipment and surfaces were dirty.

Inspector’s note: Must detail clean dried food debris from interior contact surface of storage compartments behind the front service counter. Instructed to clean and maintain.

Plumbing problems, or missing protection against backflow.

Inspector’s note: Must repair leaky faucet base on 3-comp sink, instructed to repair and maintain.

Toilet rooms weren’t built, stocked, or cleaned properly.

Inspector’s note: Must provided covered receptacles in both gender neutral toilet rooms. Instructed to maintain.

Floors, walls, or ceilings were damaged or dirty.

Inspector’s note: Must detail clean dried food debris from floors throughout front and rear prep areas, walk in cooler, office and garbage storage room. Instructed to clean and maintain.

Floors, walls, or ceilings were damaged or dirty.

Inspector’s note: Must detail clean dust accumulation from ceiling ents in toilet rooms, instructed to clean and maintain.

Floors, walls, or ceilings were damaged or dirty.

Inspector’s note: Must remove or organize clutter from behind the front service counter and in the rear office. Elevate items 6" off floor to prevent rodent harborage. Instructed to maintain.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: Rusty shelves and heavy dust build noted at soup heating station, instructed to clean and maintain.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: Interior surfaces of prep cooler not clean, instructed to clean and maintain.

Refrigeration and metal stem thermometers provided and conspicuous

Inspector’s note: Missing refrigeration thermometer in several coolers, instructed to install in warmest part.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: Observed food debris around top doors of all cold holding units and inside of refrigerators. Instructed to clean and maintain.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Observed floors thru out with accumulated food and dirt debris. Instructed to clean along the walls, under refrigeration units and in all corners.

Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored

Inspector’s note: Observed mop heads being stored downward inside of utility sink. Instructed to store mop heads upward. Observed clutter on the floor of the dry storage area. Instructed to elevate everything at least 6 inches or remove clutter.

No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors

Inspector’s note: Observed entrance door not rodent proofed with 1/2 inch gap at the bottom of the side entrance door. Instructed to make door rodent proofed and maintain. Serious violation 7-38-020.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: Observed food debris around top doors of all cold holding units and inside of refrigerators. Instructed to clean and maintain.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Observed floors thru out with accumulated food and dirt debris. Instructed to clean along the walls, under refrigeration units and in all corners.

Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored

Inspector’s note: Observed mop heads being stored downward inside of utility sink. Instructed to store mop heads upward. Observed clutter on the floor of the dry storage area. Instructed to elevate everything at least 6 inches or remove clutter.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: Walk in cooler shelving/racks that had peeling paint/rust, shall be repaired/replaced. Caulk around exposed hand sink in front prep area in state of disrepair, shall be repaired/replaced.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: Walk in cooler shelving/racks not clean, need detailed cleaning(crevices), prep tables lower shelving not clean, need detailed cleaning(crevices).

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Floors in rear kitchen area under heavy equipment not clean, had excess grease/dirt build up, need detailed cleaning(corners), floors in rear kitchen prep areas, need re-grouting.

Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

Inspector’s note: Missing ceiling tile in rear prep area shall be provided, wall that had holes, by reach in freezer, shall be repaired/sealed.

Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

Inspector’s note: Men's bathroom sink faucet leaking at neck, shall be repaired/replaced.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: Must detail clean and sanitize the caulking at the shake making station. Found encrusted black/greenish grime at the caulking at the blender rinsing sink station. Also must clean and sanitize ice chute at the soda dispensing machine. Found grime build-up at above. Must detail clean and sanitize the interior walls and bottom shelf at all coolers along the sandwich prep areas to remove food debri and crumbs. Must defrost ice cream freezer at the shake making area to remove excessive ice/frost build-up.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Must detail clean and sanitize the floors in the rear garbage storage area to remove encrusted grime at grouting to prevent pest breeding. Also the floor at the main sandwich prep area to remove encrusted grime, food debri and crumbs.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: Must detail clean and sanitize the caulking at the shake making station. Found encrusted black/greenish grime at the caulking at the blender rinsing sink station. Also must clean and sanitize ice chute at the soda dispensing machine. Found grime build-up at above. Must detail clean and sanitize the interior walls and bottom shelf at all coolers along the sandwich prep areas to remove food debri and crumbs. Must defrost ice cream freezer at the shake making area to remove excessive ice/frost build-up.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Must detail clean and sanitize the floors in the rear garbage storage area to remove encrusted grime at grouting to prevent pest breeding. Also the floor at the main sandwich prep area to remove encrusted grime, food debri and crumbs.

Food in original container, properly labeled: customer advisory posted as needed

Inspector’s note: Bulk food containers not labeled, instructed to label and maintain.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: Prep cooler door gaskets in poor repair, instructed to replace.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: Interior surfaces of prep coolers not clean, food debris note, instructe3d to clean and maintain.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Floors behind chest freezer and corners not clean, food debris noted, instructed to clean and maintain.

Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

Inspector’s note: Ceiling vent above toaster oven and fan cover in walk-in cooler with heavy dust build-up, instructed to clean and maintain.

Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

Inspector’s note: 3-comp sink faucet in poor repair, hot and cold water knobs are very stiff and hard to turn. Instructed to repair and maintain.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: Must detail clean and sanitize the interior of the 2dr refrigerator located close to the exposed hand sink in the front food prep area to remove food debri and spills.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Must detail clean and sanitize grimmy floor in the walk-in cooler to remove food spills and encrusted debris. Also must detail clean and sanitize floors throughout entire premises to remove encrusted grime on floor and all corners, floors in front of both restrooms and in the rear prep area.

Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

Inspector’s note: Must clean and sanitize vents in both restrooms and vent across from the sandwich making area to remove excessive accumulation of dust.

Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

Inspector’s note: Must repair exhaust vents in both ladies and men's restrooms. Not in operating condition during inspection.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: Must clean and sanitize interior bottom shelf at the coolers in the front main sandwich making areas to remove food crumbs. Must clean exterior side of 2dr refrigerator located next to the meatball hot holding area to remove accumulated food splashes and spills.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Must clean floor drain by the ice station area. Must replace missing floor drain cover in the rear garbage room area.

Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

Inspector’s note: Must remove food debris and food splashes from the ceiling and walls at the front ice cream and sandwich making areas closest to the walls.must clean and sanitize affected areas above.

Food (ice) dispensing utensils, wash cloths properly stored

Inspector’s note: Must properly store wash cloths in sanitizing solution until used.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: Must detail clean and maintain the interior of the rear reach in (chest) freezer and cooking equipment.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Must detail clean and maintain the interior of all floor drains and floors under/around all heavy equipment.

Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

Inspector’s note: Must detail clean and maintain ceiling vents in toilet and dining room.

Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored

Inspector’s note: Must remove debris and clutter from garbage room floors.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: Found stock shelves in front above ice cream freezer shipped/peeling paint. Instructed to scrape and paint.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: Must replace rear cutting board with deep, dark grooves

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: Found shelves in front prep in need of cleaning-must clean and maintain. Also, remove excess ice from ice cream freezer.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Must repair cracked/damaged floors in dining room under booths and detail clean floors in walk-in cooler, garbage area and under/around all heavy equipments.

Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

Inspector’s note: Must detail clean and maintain walls/ceiling tiles in rear prep area above/around 3-comp. Sink.

Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

Inspector’s note: Must fix leak at the pipe under rear exposed hand sink.

Adequate number, convenient, accessible, properly designed and installed

Inspector’s note: Found front prep sink clogged at the floor drain. Instructed to have sink repaired cease using it and use rear prep's hand sink. Citation #78202-12 issued.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: Found stock shelves in front above ice cream freezer shipped/peeling paint. Instructed to scrape and paint.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: Must replace rear cutting board with deep, dark grooves.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: Found shelves in front prep in need of cleaning-must clean and maintain. Also, remove excess ice from ice cream freezer.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Must repair cracked/damaged floors in dining room under booths and detail clean floors in walk-in cooler, garbage area and under/around all heavy equipments.

Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

Inspector’s note: Must detail clean and maintain walls/ceiling tiles in rear prep area above/around 3-comp. Sink.

Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

Inspector’s note: Must fix leak at the pipe under rear exposed hand sink.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. CLEAN KNIVES ARE WEDGED BETWEEN WALL AND A PIPE ABOVE 3 COMP SINK, INSTRUCTED TO STORE KNIVES IN A CLEANABLE HOLDER.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: All utensils shall be thoroughly cleaned and sanitized after each usage. FOOD DEBRIS NOTED AROUND COMPRESSOR FOR FRONT PREP COOLER, DUST BUILD-UP AT FAN COVERS AT WALK-IN FAN COVER, INSTRUCTED TO PROVIDE COVER AND CLEAN AROUND COMPRESSOR AND FAN COVER.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. SODA SYRUP SPILLED ON FLOOR UNDER SOFT DRINKS DISPENSER, INSTRUCTED TO CLEAN AND MAINTAIN.

Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

Inspector’s note: Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. UNABLE TO SHUT OFF HOT WATER FROM FAUCET KNOB, A VALVE FOR SOAP MIXING ABOVE THE FAUCET IS USED TO SHUT OFF WATER, INSTRUCTED TO REPAIR FAUCET HOT WATER KNOB AND MAINTAIN.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. BROKEN HINGE ON ICE CREAM FREEZER COVER, INSTRUCTED TO REPAIR.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. BROKEN RUBBER GASKETS AT PREP COOLER DOORS, INSTRUCTED TO REPLACE.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: All utensils shall be thoroughly cleaned and sanitized after each usage. FOOD DEBRIS NOTED ALONG TOP RIM OF PREP COOLERS AND UNDER TOASTER OVENS, INSTRUCTED TO CLEAN AND MAINTAIN.