Park Hyatt / Employees Cafe

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Observed large kettle in kitchen which cannot be moved. Instructed manager to create written clean in place proceedure for washing, rinsing, and sanitizing said kettle. -

Insects, rodents, or animals were present, or the building wasn’t sealed against them.

Inspector’s note: Observed more than 25 small flies throghout facility including: bar area, kitchen area, and employee staff area. Instructed manager to service all areas affected by pests. Priority foundation violation 7-38-020(a) citation issued.

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Observed large kettle in kitchen which cannot be moved. Instructed manager to create written clean in place proceedure for washing, rinsing, and sanitizing said kettle.

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Noted some use of milk crates for elevation in dry storage area, instructed not to use milk crates for elevation to prevent hiding places for pest. Must provide appropriate shelving for storage. All food items must also be stored 6" away from the wall.

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Cutting boards with open seams and dark stains. Must refinish or replace damaged or stained cutting board

Clean utensils, equipment, or linens weren’t stored and handled properly.

Inspector’s note: See violation #60

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Noted some use of milk crates for elevation in dry storage area, instructed not to use milk crates for elevation to prevent hiding places for pest. Must provide appropriate shelving for storage. All food items must also be stored 6" away from the wall.

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Cutting boards with open seams and dark stains. Must refinish or replace damaged or stained cutting boards

A previously cited basic violation still wasn’t fixed.

Inspector’s note: Inspection#: 2583908 dated 10/24/2023 #44. Deli cups not air dried after washing, instructed to air dry all multi-use utensils. Must correct core violations by the date on the report. Priority foundation violation #7-42-090. Citation issued.

Food wasn’t labeled or wasn’t in its original container.

Inspector’s note: Bulk food containers ( sugar, salt) not labeled, Instructed to label and maintain.

Clean utensils, equipment, or linens weren’t stored and handled properly.

Inspector’s note: Deli cups not air dried after washing, instructed to air dry all multi-use utensils.

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Using deli cups as a scoop for bulk food containers, instructed to use proper scoops.

Ventilation or lighting was inadequate.

Inspector’s note: Inadequate lighting in banquet kitchen walk-in cooler, instructed to provide additional lights.

Insects, rodents, or animals were present, or the building wasn’t sealed against them.

Inspector’s note: Inadequate insects control, found a bout 50 live fruit flies in dish washing room and room service station. Instructed to eliminate insects activity in all affected areas, pest control service recommended. 7-38-020(A).

Clean utensils, equipment, or linens weren’t stored and handled properly.

Inspector’s note: Observed wet deli cups stacked while wet, Instructed to air dry utensils after washing.

Floors, walls, or ceilings were damaged or dirty.

Inspector’s note: utility lines under dish machine running on floor directly preventing proper cleaning, instructed to elevate all utility lines for proper cleaning.

Food wasn’t protected from contamination during prep, storage, or display.

Inspector’s note: Found containers and boxes of food stored on floor underneath storage racks in walk-in cooler. Instructed management to elevate food off floor at least 6 inches.

Plumbing problems, or missing protection against backflow.

Inspector’s note: Found handwashing sink for room service prep area at 94.0 f. Instructed to maintain water at handwashing sinks at 100 f minimum and 120 f maximum. The hotel is currently not providing room service and the said area is currently not in use.

Floors, walls, or ceilings were damaged or dirty.

Inspector’s note: Found floor in dry storage area not clean. Instructed management to clean and maintain.

Thermometers were missing or inaccurate.

Inspector’s note: Inaccurate and missing refrigeration thermometer for sushi station, instructed to provide good working thermometers.

Staff personal cleanliness was inadequate.

Inspector’s note: Observed food employee with long finger nails, all food employee shall keep trimmed finger nails. Priority foundation violation 7-38-010

Clean utensils, equipment, or linens weren’t stored and handled properly.

Inspector’s note: Deli containers not air dried after washing, instructed to air dry.

Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

Inspector’s note: Sneeze guard too short at employees self service food line, instructed to extend to prevent customers contamination.

Floors, walls, or ceilings were damaged or dirty.

Inspector’s note: Mop sink in dish room too close to clean utensils rack, instructed to install a barrier to prevent any waste water from spilling over clean utensils.

Clean utensils, equipment, or linens weren’t stored and handled properly.

Inspector’s note: Violation Codes#: 4-903.12 - OBSERVED CLEAN EQUIPMENT AND UTENSILS IN THE DRY STORAGE ROOM STORED DIRECTLY UNDER A WATER LINE. MUST REMOVE.

Ventilation or lighting was inadequate.

Inspector’s note: Violation Codes#: 6-304.11 - MUST PROVIDE EXHAUST VENTILATION FOR THE 7TH FLOOR EMPLOYEE USE TOILET ROOM.

Ventilation or lighting was inadequate.

Inspector’s note: Violation Codes#: 6-501.14 - OBSERVED AN ACCUMULATION OF DIRT/DEBRIS BUILDUP ON THE GROUND FLOOR EMPLOYEE USE TOILET ROOM EXHAUST VENTILATION. MUST DETAIL CLEAN AND MAINTAIN.

Food wasn’t protected from contamination during prep, storage, or display.

Inspector’s note: See violation #60.

Clean utensils, equipment, or linens weren’t stored and handled properly.

Inspector’s note: See violation #60.

Clean utensils, equipment, or linens weren’t stored and handled properly.

Inspector’s note: - observed clean equipment and utensils in the dry storage room stored directly under a water line. Must remove.

Ventilation or lighting was inadequate.

Inspector’s note: - must provide exhaust ventilation for the 7th floor employee use toilet room.

Ventilation or lighting was inadequate.

Inspector’s note: - observed an accumulation of dirt/debris buildup on the ground floor employee use toilet room exhaust ventilation. Must detail clean and maintain.

A previously cited basic violation still wasn’t fixed.

Inspector’s note: - observed the following core violations from the last inspection report on 11/16/18 not corrected: 3-307.11- observed no splash guard on left side of hand sink at sushi station. Instructed manager to provide splash guard to prevent contamination. 4-904.13-observed preset glassware and tableware stored upright on tables throughout dinning room areas. Informed manager that preset glassware must be stored on table tops inverted or upside down to prevent contamination. Instructed manager to invert glassware on table tops at all times. Maintain at all times. Pa 100-0367- observed allergen awareness certificate not maintained. Instructed manager to obtain allergen awareness certificates. Must correct all violations. Priority foundation violation#:7-42-090 citation issued.

No approval obtained for a specialized processing method.

Inspector’s note: Read violation #11

Food wasn’t protected from contamination during prep, storage, or display.

Inspector’s note: 3-307.11- observed no splash guard on left side of hand sink at sushi station. Instructed manager to provide splash guard to prevent contamination.

Clean utensils, equipment, or linens weren’t stored and handled properly.

Inspector’s note: 4-904.13-observed preset glassware and tableware stored upright on tables throughout dinning room areas. Informed manager that preset glassware must be stored on table tops inverted or upside down to prevent contamination. Instructed manager to invert glassware on table tops at all times. Maintain at all times.

Floors, walls, or ceilings were damaged or dirty.

Inspector’s note: Observed one ceiling tile in employees washroom not tight fitted. Instructed manager must have ceiling tile closed and tight fitted.

Food protected during storage, preparation, display, service and transportation

Inspector’s note: Inadequate food protection , found several food items in walk-in cooler that were vacuum packaged on site with no written approval from dept of public health, instructed mgr to discontinue using machine and contact the office of cdph for further inquiry. Machine is tagged. Serious citation issued 7-38-005(a).

Food in original container, properly labeled: customer advisory posted as needed

Inspector’s note: Bulk-food containers not labeled( sugar , flour ) instructed to label and maintain.

Clean multi-use utensils and single service articles properly stored: no reuse of single service articles

Inspector’s note: Clean cutting board stored on floor, instructed to store off by 6" or higher.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: Clean dishes stored too close to mop sink, instructed to install a barrier, sneeze guard too short at employee cafeteria self service line, instructed to extend to obtain an effective shield.

* certified food manager on site when potentially hazardous foods are prepared and served

Inspector’s note: No city of chicago certified food manager or certificate on site while serving poentially hazardous foods i.e. Chicken, pork, eggs, beef, etc. Must have one certified food manager on site at all times during operating hours with certificate conspicuosly posted in plain viewing site of customers. Serious violation 7-38-012

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: All food items must be stored at least 6 inches off the floor at all times.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Instructed to detail clean the floors under the dry food storage area on the ground level to remove sticky substance on the floor.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: Provide covers for ice bin at 7th floor bar.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: Clean floors in walk-in freezer of debris.

Refrigeration and metal stem thermometers provided and conspicuous

Inspector’s note: Provide refrigeration thermometers in units where missing.

Food (ice) dispensing utensils, wash cloths properly stored

Inspector’s note: Properly store ice scoop in ice bin to prevent handle from touching ice used for consumption.

Food protected during storage, preparation, display, service and transportation

Inspector’s note: Observed muffins and oatmeal toppings on table unprotected for self service. Instructed to provide adequate food protection at all times. Serious violation 7-38-005(a)

No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors

Inspector’s note: Observed live fruit fly activity, 6-10 flying around the inside bar area and 2-3 on the walls near the hostess stand. Instructed to provide additional pest control to minimize or eliminate the pest activity. Serious violation 7-38-020

Lighting: required minimum foot-candles of light provided, fixtures shielded

Inspector’s note: Observed light shield broken above the 3 compartment sink. Instructed to replace and maintain the light shield.

Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

Inspector’s note: Observed the following leaks: 3 compartment sink right faucet base and the plumbing under the 3 compartment sink middle basin. Instructed to repair and maintain all plumbing.

Food protected during storage, preparation, display, service and transportation

Inspector’s note: Food not protected from contamination during preparation and storage. Observed a vacuum packaging machine on the premises and vacuum packaged foods (meatballs, sauces and cheese and meats, etc.) stored in the prep coolers, walk-in cooler and walk-in freezer without a state or city certified haccp plan on the premises. Management discarded the vacuum packaged foods and a held for inspection tag was placed on the vacuum packaging machine. Also observed foods stored on the floor of the walk-in cooler and walk-in freezer. Management instructed to remove all foods from the floor of the walk-in freezer and walk-in cooler. Serious violation 7-38-005a.

No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors

Inspector’s note: Observed live fruit flies on the walls behind the bar and in the dining area. Approximately 15 live fruit flies were observed in these areas. Additional pest control service is needed to minimize or eliminate the pest activity. Serious violation 7-38-020.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: Replace the stained cutting board in the food prep area.

* certified food manager on site when potentially hazardous foods are prepared and served

Inspector’s note: No certified food manager was present with a city of chicago food sanitation certificate while potentially hazardous food (sushi) was being prepared and served. Management instructed that a certified food manager must be present at all times while potentially hazardous food is prepared or served. Serious violation 7-38-012.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: Detail clean the interior of the large ice machine.

Food in original container, properly labeled: customer advisory posted as needed

Inspector’s note: All food not stored in the original container shall be stored in properly labeled containers. FOOD AND SPICES CONTAINERS NOT LABELED, INSTRUCTED TO LABEL ALL.

Clean multi-use utensils and single service articles properly stored: no reuse of single service articles

Inspector’s note: Containers and utensils shall be inverted, covered, or otherwise protected from contamination until used. All single-service drinking straws and containers shall be discarded immediately after use. SINGLE SERVICE ARTICLES USED AS SCOOPS FOR BULK FOODS. INSTRUCTED TO USE PROPER UTENSILS, i,e.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. SNEEZE GUARD TOO SHORT. MUST EXTEND TO PROPERLY PROTECT FOOD SELF SERVICE BAR AT EMPLOYEES CAFETERIA.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector’s note: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. CHIPPED METAL ICE SCOOPS, INSTRUCTED TO USE SOUND, CHIP FREE UTENSILS.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. DUST BUILD-UP NOTED ON FAN COVERS INSIDE WALK-IN COOLERS, INSTRUCTED TO CLEAN AND MAINTAIN. DIRT ACCUMMULATED ON LEDGE ABOVE ICE MACHINE DOOR. INSTRUCTED TO CLEAN AND MAINTAIN.

Refrigeration and metal stem thermometers provided and conspicuous

Inspector’s note: All food establishments that display, prepare, or store potentially hazardous foods shall have calibrated metal stem thermometers, provided and conspicuous, for refrigerated and hot food units. OBSERVED SEVERAL UNOPERABLE AND BROKEN THERMOMETER IN PREP COOLERS. INSTRUCTED TO PROVIDE GOOD WORKING THERMOMETER.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector’s note: FOLLOWING NEED CLEANING: INTERIOR VENTS AT BOTH SIDES OF DISHMACHINE, FAN GUARDS OF COOLERS. All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector’s note: FLOORS IN BASEMENT WALK-IN COOLER & UNDER DISHMACHINE IN BASEMENT KITCHEN MUST BE FREE OF DISTY FOOD DEBRIS. The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.

Food (ice) dispensing utensils, wash cloths properly stored

Inspector’s note: ICE SCOOP MUST BE STORED IN A CLEAN DRY PLACE. Between uses and during storage ice dispensing utensils and ice receptacles shall be stored in a way that protects them from contamination.