Pass

Subway

400 N Orleans St, Chicago, IL 60654

Restaurant ZIP 60654 Risk 1 (High)

Passed · as of May 29, 2026

Subway was last inspected on May 29, 2026 with a result of “Pass”. Inspectors found no violations.

Latest inspection

May 29, 2026 · Canvass Re-Inspection

Pass

Result: Pass

No violations

No violations were recorded at this inspection.

Inspection history

8 inspections on record

  1. Fail

    Canvass · Fail

    6 critical6 general2 paperwork Show violations
    • CriticalManagement & training

      Staff weren’t trained on, or didn’t follow, the rules for reporting illness.

      Inspector’s note: Observed no verifiable employee health policy on site at time of inspection. Instructed to maintain copies of employee health policy signed by all employees on site at all times. Priority foundation violation 7-38-010. Citation issued.

      Official wording (code 3)

      Management, food employee and conditional employee; knowledge, responsibilities and reporting

    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Observed no soap at exposed handwashing sink located in front food prep area. Instructed to maintain soap at all exposed handwashing sinks at all times. Priority foundation violation 7-38-030(c). Citation issued.

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Observed no paper towels at exposed handwashing sink in front food prep area. Instructed to maintain paper towels at all exposed handwashing sinks at all times. Priority foundation violation 7-38-030(c). Citation combined with above violation.

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Observed no handwashing signage at exposed handwashing sink located in front food prep area and in unisex toilet room. Instructed to provide.

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • CriticalFood handling

      Surfaces that touch food weren’t cleaned and sanitized.

      Inspector’s note: Observed no sanitizer on site at time of inspection. Instructed to maintain adequate chemical sanitizer on site at all times. Priority violation 7-38-005. Citation issued.

      Official wording (code 16)

      Food-contact surfaces: cleaned & sanitized

    • CriticalFacility upkeep

      Sewage or wastewater wasn’t disposed of properly.

      Inspector’s note: Observed 3 compartment sink does not drain when water is run in any compartments. Noted black, dirty water comes back up when each compartment is drained. Instructed to repair or replace and maintain 3 compartment sink in good working order. Priority violation 7-38-030(c). Citation issued.

      Official wording (code 52)

      Sewage & waste water properly disposed

    • GeneralFood temperature

      Thermometers were missing or inaccurate.

      Inspector’s note: Observed no working thermomter inside walk-in cooler. Instructed to provide.

      Official wording (code 36)

      Thermometers provided & accurate

    • GeneralPests

      Insects, rodents, or animals were present, or the building wasn’t sealed against them.

      Inspector’s note: Observed no pest control logbook on site at time of inspection. Instructed to contract with a licensed pest control provider, receive service, and maintain all required documents on site at all times. Priority foundation violation 7-38-020(c). Citation issued.

      Official wording (code 38)

      Insects, rodents, & animals not present

    • GeneralFacility upkeep

      Dishwashing equipment wasn’t set up, maintained, or used correctly.

      Inspector’s note: Observed no chemical sanitizer testing devices on site at time of inspection. Instructed to provide and maintain on site at all times. Priority foundation violation 7-38-005. Citation issued.

      Official wording (code 48)

      Warewashing facilities: installed, maintained & used; test strips

    • GeneralFacility upkeep

      Plumbing problems, or missing protection against backflow.

      Inspector’s note: Unable to locate backflow prevention device at utility sink. Instructed to install in accordance with all relevant laws, rules, and regulations.

      Official wording (code 51)

      Plumbing installed; proper backflow devices

    • GeneralFacility upkeep

      Plumbing problems, or missing protection against backflow.

      Inspector’s note: Observed leak at faucet of 3 compartment sink. Also observed build up slime and debris in interior of mop sink. Instructed to repair or replace faucet and detail clean mop sink.

      Official wording (code 51)

      Plumbing installed; proper backflow devices

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed build up of grease, grime, food debris, and soiled cardboard in cabinet underneath soft drink machine. Also observed dirty toilet bowl in restroom. Instructed to remove cardboard, detail clean, and maintain in good condition and detail clean toilet bowl and maintain in good condition.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • PaperworkManagement & training

      No manager on duty held a City of Chicago food sanitation certificate.

      Inspector’s note: Observed no city of chicago foodservice manager certificate posted on site at time of inspection. Instructed to post certificate and maintain employee holding city of chicago foodservice manager certificate on site at all times. Priority foundation violation 7-38-012. Citation issued.

      Official wording (code 2)

      City of chicago food service sanitation certificate

    • PaperworkManagement & training

      Required allergen training was missing.

      Inspector’s note: Observed no allergen training certificates on site at time of inspection. Instructed all employees holding city of chicago foodservice manager certificate must complete allergen training and maintain records thereof on site at all times.

      Official wording (code 58)

      Allergen training as required

  2. Pass

    Complaint Re-Inspection · Pass

    1 general Show violations
    • GeneralHygiene & sanitation

      Staff personal cleanliness was inadequate.

      Inspector’s note: Observed employee with no hair restraint in the food prep area.instructed manager to provide hair restraints for all employees in the food prep area.

      Official wording (code 40)

      Personal cleanliness

  3. Conditional

    Short Form Complaint · Pass w/ Conditions

    2 critical1 paperwork Show violations
    • CriticalFood temperature

      Cold food was held above a safe temperature.

      Inspector’s note: Observed improper cold holding temperatures of (tcs foods) inside of the prep line-cooler at front food prep area.observed chicken at 50.8f,deli meat at 49.2f,tuna at 51.3f,sliced roast beef at 48.4f,sliced tomatoes at 44.8f,sliced cheeses at 47.9 f,steak at 48.1f and cut green bell peppers at 48.9f.management voluntarily discarded approximately 10#'s of food worth $300.00.instructed management to monitor and maintain all cold (tcs foods) at 41f or colder at all times.priority violation 7-38-005,citation issued.

      Official wording (code 22)

      Proper cold holding temperatures

    • CriticalFood temperature

      Not enough equipment, or the wrong method, to cool and hold food at safe temperatures.

      Inspector’s note: Observed the prep line cooler at front food prep area with an air temperature of 51.8f.the cooler was used to store (tcs foods) such as sliced deli meat and tuna etc.instructed management to repair and maintain said cooler at 41f or colder at all times.management immediately notified refrigeration repair service.the said cooler is tagged "held for inspection" at this time.instructed not to use until repaired.(see comments below).priority violation 7-38-005,citation issued.

      Official wording (code 33)

      Proper cooling methods used; adequate equipment for temperature control

    • PaperworkManagement & training

      No manager on duty held a City of Chicago food sanitation certificate.

      Inspector’s note: NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON SITE OR VALID DOCUMENTATION ON THE PREMISES WHILE TCS FOODS (DELI MEATS,MEAT BALLS,TUNA ETC.) ARE BEING PREPARED AND SERVED TO CUSTOMERS.INSTRUCTED PERSON-IN-CHARGE THAT A CITY OF CHICAGO CERTIFIED FOOD SERVICE MANAGER MUST BE ON THE PREMISES AT ALL TIMES WHEN (TCS FOODS)ARE PREPARED,HANDLED, AND/OR SERVED.INSTRUCTED TO COMPLY AND POST ORIGINAL CERTIFICATES AS REQUIRED.PRIORITY FOUNDATION VIOLATION 7-38-012,CITATION ISSUED. - Repeat

      Official wording (code 2)

      City of chicago food service sanitation certificate

  4. Pass

    Canvass Re-Inspection · Pass

    No violations

  5. Fail

    Canvass · Fail

    3 critical3 general2 paperwork Show violations
    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Observed no handwashing signage at hand sink located at the front food prep area.instructed to provide and maintain.

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • CriticalFood handling

      Surfaces that touch food weren’t cleaned and sanitized.

      Inspector’s note: Observed black slimy substances on interior water components of the ice maker,dripping into ice "ice is used for human consumption".instructed to turn off machine, remove ice and have interior of ice maker cleaned and sanitized and maintain.priority foundation violation 7-38-005,citation issued.

      Official wording (code 16)

      Food-contact surfaces: cleaned & sanitized

    • CriticalFood temperature

      Hot food was held below a safe temperature.

      Inspector’s note: Observed improper hot holding temperatures of (tcs foods) inside of the hot holding unit at front food prep area.observed cooked meatballs with internal temperatures ranging from (79.8f-88.8f).person-in-charge voluntarily discarded approximately 3#'s of food worth $10.00.instructed person-in-charge,(tcs foods) must maintain cold holding temperature of 41.0f or colder and hot holding temperature of 135f or hotter at all times.priority violation 7-38-005,citation issued.

      Official wording (code 21)

      Proper hot holding temperatures

    • GeneralFood temperature

      Frozen food was thawed the wrong way.

      Inspector’s note: Observed improper thawing being with beef.thawing must occur with food being placed in the walk-in-cooler over night,or under cold running water.instructed to maintain correct thawing procedures.

      Official wording (code 35)

      Approved thawing methods used

    • GeneralFacility upkeep

      Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

      Inspector’s note: Observed blackened,moldy caulking above the dishwashing 3-compartment sink area.instructed to replace and maintain so that it is smooth,easily cleanable surface.

      Official wording (code 47)

      Food & non-food contact surfaces cleanable, properly designed, constructed & used

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed dirty floors with dried up spilled debris underneath the dishwashing 3-compartment sink area.instructed to clean floors in detail and maintain.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • PaperworkManagement & training

      No manager on duty held a City of Chicago food sanitation certificate.

      Inspector’s note: No city of chicago certified food manager on site or valid documentation on the premises while tcs foods (deli meats,meat balls,tuna etc.) are being prepared and served to customers.instructed person-in-charge that a city of chicago certified food service manager must be on the premises at all times when (tcs foods)are prepared,handled, and/or served.instructed to comply and post original certificates as required.priority foundation violation 7-38-012,citation issued.

      Official wording (code 2)

      City of chicago food service sanitation certificate

    • PaperworkManagement & training

      Required allergen training was missing.

      Inspector’s note: Observed no certified food manager with the allergen training certificate.allergen training is required for all employees that have a city of chicago food sanitation certificate.instructed to complete training and keep certificate on site.

      Official wording (code 58)

      Allergen training as required

  6. Conditional

    Canvass · Pass w/ Conditions

    2 critical4 general1 paperwork Show violations
    • CriticalManagement & training

      No one in charge was present who knew the food-safety rules.

      Inspector’s note: Observed no city of chicago certified foodservice manager on premises. Instructed city of chicago certified foodservice manager must be on premises at all times. Priority foundation violation.

      Official wording (code 1)

      Person in charge present, demonstrates knowledge, and performs duties

    • CriticalFood temperature

      Cold food was held above a safe temperature.

      Inspector’s note: Observed cold tcs foods held at improper temperatures ranging between 45.1-51.8f(provolone cheese 51.8f, pepper jack cheese 45.1f, shredded chicken 49.6f, buffalo chicken 46.9f and teriyaki chicken 45.5f. Instructed all cold tcs food must be held at 41f or below. Corrected on site manager voluntarily discarded and denatured food valued at $80 weighing 2lbs. Priority violation 7-38-005 citation issued

      Official wording (code 22)

      Proper cold holding temperatures

    • GeneralFacility upkeep

      Plumbing problems, or missing protection against backflow.

      Inspector’s note: Observed drain pipe of handwashing sink in front prep area leaking. Instructed to repair leaking drainpipe of front prep handwashing sink. Observed leaking faucet of handwashing sink in rear prep/dishwashing area. Instructed to repair leaking faucet on handwashing sink in rear prep/dishwashing area.

      Official wording (code 51)

      Plumbing installed; proper backflow devices

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed hole in lower wall to the right of front prep handwashing sink. Instructed to smoothly repair lower wall to the right of front prep handwashing sink. Observed hole in right lower wall outside door leading from dining room into prep/dishwashing area kitchen. Instructed to smoothly repair hole in right lower wall outside door leading from dining room into prep/dishwashing area.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed food debris on floors underneath hot holding equipment in front prep area. Instructed to clean floors underneath hot holding equipment in front prep area.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • GeneralRepeat violation

      A previously cited basic violation still wasn’t fixed.

      Inspector’s note: Observed previous core violation from inspection report #2573846 dated 04/07/2023 not corrected. Instructed to correct. Priority foundation violation 7-42-090 citation issued. Food handler certifications not provided on site. Facility must ensure that all employees obtain a valid food handler certification.

      Official wording (code 60)

      Previous core violation corrected

    • PaperworkManagement & training

      No manager on duty held a City of Chicago food sanitation certificate.

      Inspector’s note: Observed no city of chicago certified foodservice manager on premises. Instructed city of chicago certified foodservice manager must be on premises at all times. Priority foundation violation. 7-38-012 citation issued.

      Official wording (code 2)

      City of chicago food service sanitation certificate

  7. Pass

    License · Pass

    4 general1 paperwork Show violations
    • GeneralFood temperature

      Thermometers were missing or inaccurate.

      Inspector’s note: Thermometers is not provided in all cold holding units. Cold/hot holding equipment used for time/temperature control for safety shall have at least one thermometer in an easily viewed location.

      Official wording (code 36)

      Thermometers provided & accurate

    • GeneralFood handling

      Food wasn’t protected from contamination during prep, storage, or display.

      Inspector’s note: Dry storage items stored on the floor outside of restroom. Items must be at least 6 inches above the floor.

      Official wording (code 39)

      Contamination prevented during food preparation, storage & display

    • GeneralFood handling

      Food wasn’t protected from contamination during prep, storage, or display.

      Inspector’s note: Dry storage items is stored in an unapproved location in restroom. Food may not be stored in: 1) locker rooms 2) toilet rooms 3) dressing rooms 4) garbage rooms 5) mechanical rooms 6) under non shielded sewer lines 7) under leaking water lines 8) under open stairwells 9) under other sources of contamination.

      Official wording (code 39)

      Contamination prevented during food preparation, storage & display

    • GeneralFood handling

      Clean utensils, equipment, or linens weren’t stored and handled properly.

      Inspector’s note: Clean dishware stored on wire rack shelves above the 3compartment sink have not been air dried properly after sanitizing. After cleaning and sanitzing all equipment and utensils shall be air dried before use. Cloth drying of equipment and utensils is not approved.

      Official wording (code 44)

      Utensils, equipment & linens: properly stored, dried, & handled

    • PaperworkManagement & training

      Not all food employees had food-handler training.

      Inspector’s note: Food handler certifications not provided on site. Facility must ensure that all employees obtain a valid food handler certification.

      Official wording (code 57)

      All food employees have food handler training

More in ZIP 60654

Source: Chicago Department of Public Health (CDPH) open data, refreshed hourly. Last inspection 5 months ago. Always confirm with the official record.