Conditional

Chiya Chai Cafe

79 E Madison St, Chicago, IL 60602

Restaurant ZIP 60602 Risk 1 (High)

Pass with Conditions · as of Jun 15, 2026

Chiya Chai Cafe was last inspected on June 15, 2026 with a result of “Pass w/ Conditions”. Inspectors found 9 violations, 2 of them critical, including signs of pests.

Latest inspection

June 15, 2026 · Canvass

Conditional

Result: Pass w/ Conditions

2 critical4 general3 paperwork
  • CriticalManagement & training

    No one in charge was present who knew the food-safety rules.

    Inspector’s note: Pic doesn't have a certified food managers certificate must provide and maintain.(priority foundation 7-38-012)(cos)

    Official wording (code 1)

    Person in charge present, demonstrates knowledge, and performs duties

  • CriticalManagement & training

    No written plan or kit for cleaning up vomit or diarrhea.

    Inspector’s note: Observed no clean-up policy procedure and items for vomiting and diarrhea must provide and maintain.(priority foundation 7-38-005)(citation issued)

    Official wording (code 5)

    Procedures for responding to vomiting and diarrheal events

  • GeneralPests

    Insects, rodents, or animals were present, or the building wasn’t sealed against them.

    Inspector’s note: Observed a gap along bottom of rear door must make tight fitting to prevent insect entry.

    Official wording (code 38)

    Insects, rodents, & animals not present

  • GeneralFood handling

    Food wasn’t protected from contamination during prep, storage, or display.

    Inspector’s note: Observed boxed food storage containers stored on floor of 2nd fl. Storage area and milk stored on floor in walk in cooler must elevate and store off of floor to prevent contamination.

    Official wording (code 39)

    Contamination prevented during food preparation, storage & display

  • GeneralFood handling

    Single-use items weren’t stored or used properly.

    Inspector’s note: Observed plastic wear laying down in tray for self service must store with handles in upright position.

    Official wording (code 45)

    Single-use/single-service articles: properly stored & used

  • GeneralFacility upkeep

    Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

    Inspector’s note: Must eliminate crates used for paper goods storage in prep area and provide adequate shelving units and cardboard from lid of grease trap at 3- compartment sink.

    Official wording (code 47)

    Food & non-food contact surfaces cleanable, properly designed, constructed & used

  • PaperworkManagement & training

    No manager on duty held a City of Chicago food sanitation certificate.

    Inspector’s note: Observed no certified food manager on duty while tcs foods are being prepared,handled and served such as (milk,samosa,etc)must be on site at all times. Food manager arrived on site at 12:20 p.m.(priority foundation 7-38-012)(cos)(citation issued)

    Official wording (code 2)

    City of chicago food service sanitation certificate

  • PaperworkManagement & training

    Not all food employees had food-handler training.

    Inspector’s note: Observed expired food handlers training for employees must provide and maintain.

    Official wording (code 57)

    All food employees have food handler training

  • PaperworkManagement & training

    Required allergen training was missing.

    Inspector’s note: Observed expired food allergen training for food managers must provide and maintain.

    Official wording (code 58)

    Allergen training as required

Inspection history

9 inspections on record

  1. Pass

    Canvass Re-Inspection · Pass

    No violations

  2. Pass

    Canvass Re-Inspection · Pass

    1 general Show violations
    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: 6-501.12: observed black buildup on interior floor drain underneath three compartment sink. Observed brown buildup on interior of floor drain underneath handwashing sink in dishwashing area. Instructed to clean interior of floor drains underneath three compartment sink and handwashing sink in dishwashing area and maintain. Observed spillage and buildup along bases of wall and floor in walk in cooler. Instructed to clean along bases of wall and floor in walk in cooler.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

  3. Conditional

    Canvass · Pass w/ Conditions

    3 critical3 general1 paperwork Show violations
    • CriticalManagement & training

      No one in charge was present who knew the food-safety rules.

      Inspector’s note: Observed no city of chicago certified foodservice manager on premises. Instructed city of chicago certified foodservice manager must be on premises at all times. Corrected on site city of chicago certified foodservice manager arrived on site at 11:44 am. Priority foundation violation.

      Official wording (code 1)

      Person in charge present, demonstrates knowledge, and performs duties

    • CriticalFood temperature

      Cold food was held above a safe temperature.

      Inspector’s note: Observed cold tcs foods, held at improper temperatures ranging between 57.4-63.0f. Observed cold tcs foods containing milk, milk cake(57.4-63.0f) and rasmalai(59.0-61.9f)held at improper temperature. Instructed all cold tcs food must be held at 41f or below. Corrected on site manager voluntarily discarded and denatured food valued at $120 weighing 5lbs. Priority violation 7-38-005 citation issued.

      Official wording (code 22)

      Proper cold holding temperatures

    • CriticalFood temperature

      Not enough equipment, or the wrong method, to cool and hold food at safe temperatures.

      Inspector’s note: Observed two door display cold holding unit in front prep area at improper ambient temperature of 66.6f. Instructed all cold holding units must be maintained at 41f or below. Held for inspection tag placed on two door display cold holding unit in front prep area. Priority violation 7-38-005 citation issued

      Official wording (code 33)

      Proper cooling methods used; adequate equipment for temperature control

    • GeneralFood handling

      In-use utensils weren’t stored properly.

      Inspector’s note: Observed in use utensils stored in containers of water between uses on counter in front prep area. Instructed during pauses in food preparation or dispensing utensils shall be stored on a clean portion of the food preparation table or cooking equipment only if the in use utensil and the food contact surface of the food preparation table or cooking equipment are cleaned and sanitized throughout the day at least every four hours.

      Official wording (code 43)

      In-use utensils: properly stored

    • GeneralFacility upkeep

      Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

      Inspector’s note: Observed cases and boxes of water, single use napkins and spices stored on floor in front prep area. Instructed to provide adequate shelving units to elevate all food and non food items at least six inches off of floor for ease of cleanability.

      Official wording (code 47)

      Food & non-food contact surfaces cleanable, properly designed, constructed & used

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed black buildup on interior floor drain underneath three compartment sink. Observed brown buildup on interior of floor drain underneath handwashing sink in dishwashing area. Instructed to clean interior of floor drains underneath three compartment sink and handwashing sink in dishwashing area and maintain. Observed debris and buildup along bases of wall and floor underneath one compartment and three compartment sink in rear prep/dishwashing area. Observed spillage and buildup along bases of wall and floor in walk in cooler. Instructed to clean along bases of wall and floor underneath one compartment and three compartment sink in rear prep/dishwashing area and floor in walk in cooler.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • PaperworkManagement & training

      No manager on duty held a City of Chicago food sanitation certificate.

      Inspector’s note: Observed no city of chicago certified foodservice manager on premises. Instructed city of chicago certified foodservice manager must be on premises at all times. Corrected on site city of chicago certified foodservice manager arrived on site at 11:44 am. Priority foundation violation. 7-38-012 citation issued.

      Official wording (code 2)

      City of chicago food service sanitation certificate

  4. Pass

    Canvass · Pass

    4 general Show violations
    • GeneralFood handling

      Food wasn’t protected from contamination during prep, storage, or display.

      Inspector’s note: Observed food storage containers stored on the floor in the front preparation area. Instructed manager to store all items at least 6 inches off the ground.

      Official wording (code 39)

      Contamination prevented during food preparation, storage & display

    • GeneralFood handling

      Single-use items weren’t stored or used properly.

      Inspector’s note: Observed single service boxes and bowls stored facing up above the hot holing equipment. Instructed manager to invert all single services items.

      Official wording (code 45)

      Single-use/single-service articles: properly stored & used

    • GeneralFacility upkeep

      Equipment and surfaces were dirty.

      Inspector’s note: Observed the sides and faucet of the scoop rinse sink next to the hot drink preparation area to be heavily soiled with food debris and spillage. Instructed manager to clean and maintain area free of food debris and spillage build up.

      Official wording (code 49)

      Non-food/food contact surfaces clean

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed two soiled floor drains along western wall of front preparation area. Instructed manager to clean and maintain floor drains to be clear of heavy food debris.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

  5. Pass

    Canvass · Pass

    2 general Show violations
    • GeneralFood temperature

      Thermometers were missing or inaccurate.

      Inspector’s note: Inaccurate probe thermometer, Instructed to obtain accurate one.

      Official wording (code 36)

      Thermometers provided & accurate

    • GeneralFood handling

      Food wasn’t labeled or wasn’t in its original container.

      Inspector’s note: Packaged pudding not labeled in display cooler, instructed to label packaged food according to health code. i,e.

      Official wording (code 37)

      Food properly labeled; original container

  6. Pass

    Canvass Re-Inspection · Pass

    1 critical7 general1 paperwork Show violations
    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Observed no hand washing signage throughout the facility. Instructed to provide hand washing signage for all hand washing sinks in the facility

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • GeneralFood handling

      Food wasn’t labeled or wasn’t in its original container.

      Inspector’s note: Observed rice out of the original containers and in bulb containers without labels containing the product name. Instructed to label all foods and spices with common name that are out of the original containers.

      Official wording (code 37)

      Food properly labeled; original container

    • GeneralHygiene & sanitation

      Staff personal cleanliness was inadequate.

      Inspector’s note: Observed food handling employee not wearing a hair restraint while preparing food. Instructed management that all food handling employees must wear a hair restraint while preparing food.

      Official wording (code 40)

      Personal cleanliness

    • GeneralFood handling

      Wiping cloths weren’t used or stored properly.

      Inspector’s note: Observed soiled wiping cloths stored on prep tables. Instructed manager to store in sanitizing solution between uses.

      Official wording (code 41)

      Wiping cloths: properly used & stored

    • GeneralFood handling

      In-use utensils weren’t stored properly.

      Inspector’s note: Observed ice scoop laying on top of ice in front prep area. Instructed manager to store ice scoop handle up above ice to prevent contamination.

      Official wording (code 43)

      In-use utensils: properly stored

    • GeneralFacility upkeep

      Equipment and surfaces were dirty.

      Inspector’s note: Observed accumulated food debris on interior and exterior surfaces of cooking equipment, prep tables, coolers. Instructed manager to clean and maintain.

      Official wording (code 49)

      Non-food/food contact surfaces clean

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed soiled mop heads not properly stored. Instructed manager to hang mop heads to prevent insect breeding.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed large drain hole in floor by the front prep area where the customers sit. Must fill gaps/ grout to prevent debris and liquid from accumulating in these areas of floors. All floors must be smooth, even and easily cleanable. Must maintain same.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • PaperworkManagement & training

      Not all food employees had food-handler training.

      Inspector’s note: Observed no food handler certificates on site at time of inspection. Instructed all employees must complete food handler training and maintain records thereof on site at all times.

      Official wording (code 57)

      All food employees have food handler training

  7. Fail

    Canvass · Fail

    1 critical8 general2 paperwork Show violations
    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Observed no hand washing signage throughout the facility. Instructed to provide hand washing signage for all hand washing sinks in the facility

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • GeneralFood handling

      Food wasn’t labeled or wasn’t in its original container.

      Inspector’s note: Observed rice out of the original containers and in bulb containers without labels containing the product name. Instructed to label all foods and spices with common name that are out of the original containers.

      Official wording (code 37)

      Food properly labeled; original container

    • GeneralPests

      Insects, rodents, or animals were present, or the building wasn’t sealed against them.

      Inspector’s note: Observed no current pest control logbook for 2022. Manager had the contract that was signed from 9/24/21 and has not had an inspection yet since he can not get hold of them. Must provide logbook and recent pest control service. Priority foundation 7-38-020(c)

      Official wording (code 38)

      Insects, rodents, & animals not present

    • GeneralHygiene & sanitation

      Staff personal cleanliness was inadequate.

      Inspector’s note: Observed food handling employee not wearing a hair restraint while preparing food. Instructed management that all food handling employees must wear a hair restraint while preparing food.

      Official wording (code 40)

      Personal cleanliness

    • GeneralFood handling

      Wiping cloths weren’t used or stored properly.

      Inspector’s note: Observed soiled wiping cloths stored on prep tables. Instructed manager to store in sanitizing solution between uses.

      Official wording (code 41)

      Wiping cloths: properly used & stored

    • GeneralFood handling

      In-use utensils weren’t stored properly.

      Inspector’s note: Observed ice scoop laying on top of ice in front prep area. Instructed manager to store ice scoop handle up above ice to prevent contamination.

      Official wording (code 43)

      In-use utensils: properly stored

    • GeneralFacility upkeep

      Equipment and surfaces were dirty.

      Inspector’s note: Observed accumulated food debris on interior and exterior surfaces of cooking equipment, prep tables, coolers. Instructed manager to clean and maintain.

      Official wording (code 49)

      Non-food/food contact surfaces clean

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed soiled mop heads not properly stored. Instructed manager to hang mop heads to prevent insect breeding.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed large drain hole in floor by the front prep area where the customers sit. Must fill gaps/ grout to prevent debris and liquid from accumulating in these areas of floors. All floors must be smooth, even and easily cleanable. Must maintain same.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • PaperworkManagement & training

      No manager on duty held a City of Chicago food sanitation certificate.

      Inspector’s note: Observed no city of chicago food sanitation manager on site while tcs foods are being prepped (such as chicken. Milk). Instructed must have a city of chicago food sanitation manager on site at all times when tcs foods are being prepped/served. Instructed must post a valid city of chicago food sanitation manager certification in plain view of customers at all times.priority foundation violation 7-38-012. Citation issued.

      Official wording (code 2)

      City of chicago food service sanitation certificate

    • PaperworkManagement & training

      Not all food employees had food-handler training.

      Inspector’s note: Observed no food handler certificates on site at time of inspection. Instructed all employees must complete food handler training and maintain records thereof on site at all times.

      Official wording (code 57)

      All food employees have food handler training

  8. Pass

    License · Pass

    No violations

More in ZIP 60602

Source: Chicago Department of Public Health (CDPH) open data, refreshed hourly. Last inspection 5 months ago. Always confirm with the official record.