Renaissance Chicago O'hare Hotel
8500 W Bryn Mawr Ave, Chicago, IL 60631
Restaurant ZIP 60631 Risk 1 (High)
Failed · as of Oct 14, 2026
Renaissance Chicago O'hare Hotel was last inspected on October 14, 2026 with a result of “Fail”. Inspectors found 7 violations, including signs of pests.
Latest inspection
October 14, 2026 · Canvass Re-Inspection
Result: Fail
7 general-
GeneralFood handling
Food wasn’t labeled or wasn’t in its original container.
Inspector’s note: Observed food items out of the original containers and in stainless steel containers by the wok station without labels containing the product name. Instructed to label all foods and spices with common name that are out of the original containers.
Official wording (code 37)
Food properly labeled; original container
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GeneralPests
Insects, rodents, or animals were present, or the building wasn’t sealed against them.
Inspector’s note: Inadequate insects control, found 30 live small flies scattered through out bar and the fruits prep areas. Instructed to eliminate insects activity in all affected areas, pest control service is recommended. Priority foundation violation 7-38-020(a)
Official wording (code 38)
Insects, rodents, & animals not present
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GeneralFood handling
Food wasn’t protected from contamination during prep, storage, or display.
Inspector’s note: Observed food items stored on floor in walk-in cooler. Instructed manager to elevate all food six inches off floor.
Official wording (code 39)
Contamination prevented during food preparation, storage & display
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GeneralFood handling
Wiping cloths weren’t used or stored properly.
Inspector’s note: Observed soiled wiping cloths stored on prep tables. Instructed manager to store in sanitizing solution between uses
Official wording (code 41)
Wiping cloths: properly used & stored
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GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: Observed accumulated grease and food debris on interior and exterior surfaces of cooking equipment, prep tables, coolers, freezers, shelving units. Instructed manager to clean and maintain.
Official wording (code 49)
Non-food/food contact surfaces clean
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed debris on floors along walls and corners in prep, utility and storage areas. Instructed manager to clean and maintain.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed soiled mop heads not properly stored. Instructed manager to hang mop heads to prevent insect breeding.
Official wording (code 55)
Physical facilities installed, maintained & clean
Inspection history
10 inspections on record
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Pass
Complaint Re-Inspection · Pass
1 critical3 general1 paperwork Show violations
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed no handwashing signage at exposed handwashing sink located in bar and in 16th floor lounge. Instructed to provide.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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GeneralFood temperature
Thermometers were missing or inaccurate.
Inspector’s note: Observed no thermomters inside walk-in coolers and prep coolers throught facility. Instructed to provide and maintain working thermometers for all coolers.
Official wording (code 36)
Thermometers provided & accurate
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Observed batteries on automatic paper towel dispenser on cook line are not working. Instructed to correct and maintain paper towel dispenser in good condition.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Observed 2 cutting boards on cook line are covered in deep grooves and dark stains. Instructed to repair or replace and maintain in good condition.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: Observed no allergen training certificates on site at time of inspection. Instructed all employees holding city of chicago foodservice manager certificate to complete allergen training and maintain records thereof on site at all times.
Official wording (code 58)
Allergen training as required
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Conditional
Complaint · Pass w/ Conditions
6 critical4 general2 paperwork Show violations
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed no soap at exposed handwashing sink located in bar. Instructed to maintain soap at all exposed handwashing sinks at all times. Priority foundation violation 7-38-030(c). Citation issued.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed no paper towels at exposed handwashing sinks located in rear dish area and rear prep area. Instructed to maintain paper towels at all exposed handwashing sinks at all times. Priority foundation violation 7-38-030(c). Citation combined with above violation.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed no handwashing signage at exposed handwashing sink located in bar and in 16th floor lounge. Instructed to provide.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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CriticalFood handling
Surfaces that touch food weren’t cleaned and sanitized.
Inspector’s note: Observed high temperature dish machine located in first floor dish area achieves improper utensil surface temperature of 154.8f as measured by irreversible thermometer. Machine tagged and held for inspection. Instructed to repair or replace machine so that it is capable of raising utensil surface temperature to at least 160f. Priority violation 7-38-025. Citation issued.
Official wording (code 16)
Food-contact surfaces: cleaned & sanitized
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CriticalFood temperature
Cold food was held above a safe temperature.
Inspector’s note: Observed tcs items such as eggs, chorizo, and yogurt held inside three door cooler on cook line held at improper temperatures ranging from 50.1f-52.1f. Management discarded approximately 7lbs of product valued at approximatley $35. Instructed to maintain all tcs items at or below 41f at all times. Priority violation 7-38-005. Citation issued.
Official wording (code 22)
Proper cold holding temperatures
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CriticalFood temperature
Not enough equipment, or the wrong method, to cool and hold food at safe temperatures.
Inspector’s note: Observed 3 door cooler on cook line containing tcs items such as eggs, yogurt, and chorizo maintaining an improper ambient temperature of 50.1f. Cooler tagged and held for inspection. Instructed to repair or replace and maintain cooler so that it is capable of maintaining a proper ambient temperature of 41f or below. Priority violation 7-38-005. Citation issued.
Official wording (code 33)
Proper cooling methods used; adequate equipment for temperature control
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GeneralFood temperature
Thermometers were missing or inaccurate.
Inspector’s note: Observed no thermomters inside walk-in coolers and prep coolers throught facility. Instructed to provide and maintain working thermometers for all coolers.
Official wording (code 36)
Thermometers provided & accurate
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GeneralFood handling
Food wasn’t protected from contamination during prep, storage, or display.
Inspector’s note: Observed chlorine sanitizer connected to high temperature dish machine located in 16th floor lounge. Instructed to remove unnecessary sanitizer.
Official wording (code 39)
Contamination prevented during food preparation, storage & display
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Observed batteries on automatic paper towel dispenser on cook line are not working. Instructed to correct and maintain paper towel dispenser in good condition.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
-
GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Observed 2 cutting boards on cook line are covered in deep grooves and dark stains. Instructed to repair or replace and maintain in good condition.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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PaperworkManagement & training
No manager on duty held a City of Chicago food sanitation certificate.
Inspector’s note: Observed no certified manager on site while tcs items such as hamburgers were prepared. Instructed to maintain an employee holding a valid city of chicago foodservice manager certificate on site at all times. Priority foundation violation 7-38-012. Citation issued.
Official wording (code 2)
City of chicago food service sanitation certificate
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: Observed no allergen training certificates on site at time of inspection. Instructed all employees holding city of chicago foodservice manager certificate to complete allergen training and maintain records thereof on site at all times.
Official wording (code 58)
Allergen training as required
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Conditional
Canvass · Pass w/ Conditions
2 critical2 general1 paperwork Show violations
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed exposed handwashing sink in 16th floor lounge made inaccessible by being filled soap and water and used for warewashing. Instructed to correct and maintain all exposed handwashing sinks in an open and accessible manner. Priority foundation violation 7-38-030(c). Citation issued.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
-
CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed no handwashing signage in 16th floor lounge. Instructed to provide.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
-
GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Observed broken lock on stall toilet stall door in men's employee locker room. Instructed to repair or replace and maintain in good condition.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed build up of food debris and grime on nozzle of soft drink dispenser in basement employee cafeteria. Instructed to clean and maintain in good condition.
Official wording (code 55)
Physical facilities installed, maintained & clean
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PaperworkManagement & training
No manager on duty held a City of Chicago food sanitation certificate.
Inspector’s note: Observed no certified manager on site while tcs items such as hamburgers were prepared. Instructed to maintain an employee holding a valid city of chicago foodservice manager certificate on site at all times. Priority foundation violation 7-38-012. Citation issued.
Official wording (code 2)
City of chicago food service sanitation certificate
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Conditional
Canvass · Pass w/ Conditions
2 critical6 general Show violations
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed no handwashing signage at exposed handwashing sinks in bar and 16th floor vip lounge. Instructed to provide.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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CriticalFood handling
Surfaces that touch food weren’t cleaned and sanitized.
Inspector’s note: Observed low temperature dish machine located in bar maintaining an improper chemical sanitizer concentration of 0ppm of chlorine. Machine tagged and held for inspection. Instructed to repair machine so that it is capable of delivering proper sanitizer concentrations between 50-100ppm of chlorine. Priority violation 7-38-025. Citation issued.
Official wording (code 16)
Food-contact surfaces: cleaned & sanitized
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Observed torn gasket on single door prep cooler near server station. Instructed to repair or replace and maintain in good condition.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
-
GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Observed 3 cutting boards in "display" kitchen covered in deep grooves and dark stains. Instructed to repair or replace and maintain smooth, cleanable cutting surfaces.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: Observed build up of black slime on caulk around dish rack located next to conveyor belt high temperature dish machine. Instructed to remove caulk, clean, sanitize, re-caulk, and maintain in good condition.
Official wording (code 49)
Non-food/food contact surfaces clean
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GeneralFacility upkeep
Plumbing problems, or missing protection against backflow.
Inspector’s note: Observed slight leak coming from hot water handle on exposed handwashing sink located in dish pit. Instructed to repair or replace and maintain in good condition.
Official wording (code 51)
Plumbing installed; proper backflow devices
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed build up of dirt and food debris on floor and sides of equipment in "display" kitchen. Instructed to detail clean and maintain in good condition.
Official wording (code 55)
Physical facilities installed, maintained & clean
-
GeneralFacility upkeep
Ventilation or lighting was inadequate.
Inspector’s note: Observed build up of grease on hood over cook line in "display" kitchen. Instructed to clean and maintain in good condition.
Official wording (code 56)
Adequate ventilation & lighting; designated areas used
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Pass
Canvass Re-Inspection · Pass
1 general Show violations
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GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: Observed water leaking from steamtable at buffet line cabinet. Must repair water leak at said location.
Official wording (code 49)
Non-food/food contact surfaces clean
-
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Fail
Canvass · Fail
5 general1 paperwork Show violations
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GeneralPests
Insects, rodents, or animals were present, or the building wasn’t sealed against them.
Inspector’s note: Observed 20 live small flies on walls at banquet prep area and 30 live small flies on walls at bar. Must remove all insect activity by date of reinspection. Prority foundation 7-38-020(a).
Official wording (code 38)
Insects, rodents, & animals not present
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GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: Observed accumulated food debris inside prep coolers, prep coolers door rubber gaskets, food build up/spills inside prep areas cabinets and on prep and dishwash area shelves. Must clean equipment and maintain.
Official wording (code 49)
Non-food/food contact surfaces clean
-
GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: Observed water leaking from steamtable at buffet line cabinet. Must repair water leak at said location.
Official wording (code 49)
Non-food/food contact surfaces clean
-
GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed floor tiles with low grout at display kitchen. Must regrout floor tiles and maintain.
Official wording (code 55)
Physical facilities installed, maintained & clean
-
GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed food debris/dust build up on walls and ceiling tiles at prep area, dishwash area and at bar. Must clean walls/ceiling tiles throughout and maintain.
Official wording (code 55)
Physical facilities installed, maintained & clean
-
PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: One food manager without food allergen training certificate. Instructed all city of chicago certified food managers must have food allergen training certificate.
Official wording (code 58)
Allergen training as required
-
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Pass
Canvass · Pass
6 general Show violations
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GeneralFood temperature
Thermometers were missing or inaccurate.
Inspector’s note: Observed missing thermometer within staff lunch area and missing thermometer within banquet server station refrigerator. Install and maintain.
Official wording (code 36)
Thermometers provided & accurate
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Observed plastic cutting boards in "cook to order" area unclean with dark grooves. Remove dark grooves or replace cutting boards.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
-
GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: Observed sides of flat top grill unclean with heavy grease accumualtion. Observed a build up of grease underneath flat top grill. Clean in detail and maintain.
Official wording (code 49)
Non-food/food contact surfaces clean
-
GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed floors in the following areas unclean: behind bar under beer lines, in dry storage room, under and behind cooking equipment in cook to order area, in equipment storage room. Clean and maintain floors.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Store all food related items in dry storage room only. Organize equipment storage room with all items elevated at least 6 inches off floor and away from walls to monitor and deter insect and rodent harborage.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Ventilation or lighting was inadequate.
Inspector’s note: Observed light in walk in catering beer cooler with missing light shield. Install and maintain.
Official wording (code 56)
Adequate ventilation & lighting; designated areas used
-
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Pass
License Re-Inspection · Pass
3 general Show violations
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GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: Instructed to clean and maintain soda gun holder behind the bar.
Official wording (code 49)
Non-food/food contact surfaces clean
-
GeneralFacility upkeep
Plumbing problems, or missing protection against backflow.
Inspector’s note: Instructed to repair leaky (hot) faucet handle at one compartment sink in prep/cooking line.
Official wording (code 51)
Plumbing installed; proper backflow devices
-
GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Instructed to detail clean and maintain wall underneath counter behind the bar.
Official wording (code 55)
Physical facilities installed, maintained & clean
-
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Fail
License · Fail
6 critical12 general3 paperwork Show violations
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CriticalManagement & training
Staff weren’t trained on, or didn’t follow, the rules for reporting illness.
Inspector’s note: Found no employee health policy/training on site. Instructed to provide a signed employee health policy for each employee. Priority foundation violation 7-38-010 no citation issued
Official wording (code 3)
Management, food employee and conditional employee; knowledge, responsibilities and reporting
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CriticalManagement & training
No written plan or kit for cleaning up vomit or diarrhea.
Inspector’s note: Found no procedure/plan for responding to vomiting and diarrheal events. Instructed to provide and maintain required procedure/plan and appropriate supplies or kit. (necessary items at a minimum: gloves, face masks, disposable mops and appropriate sanitizer/spray that kills norovirus) priority foundation violation 7-38-005 no citation issued
Official wording (code 5)
Procedures for responding to vomiting and diarrheal events
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Instructed to install (3) handsink with hot and cold running water equipped with hand soap and hand drying device adjacent and accessible to rear 3 compartment sink area, in the show/front kitchen area and in wait staff/room service area. Priority foundation violation 7-38-030 (c) no citation issued
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
-
CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Instructed to provide handwashing signage at all handsinks (prep/bar).
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
-
CriticalFood handling
No warning to customers about raw or undercooked food.
Inspector’s note: Found no consumer advisory or disclosure and reminder posted and on menus for raw/undercooked foods. Instructed to provide. Priority foundation violation 7-38-005 no citation issued
Official wording (code 25)
Consumer advisory provided for raw/undercooked food
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CriticalFood temperature
Not enough equipment, or the wrong method, to cool and hold food at safe temperatures.
Inspector’s note: All prep and reach-in coolers must provide an air temperature of below 41.0f. Some coolers are turned off at time of inspection. Priority violation 7-38-005 no citation issued
Official wording (code 33)
Proper cooling methods used; adequate equipment for temperature control
-
GeneralFood temperature
Thermometers were missing or inaccurate.
Inspector’s note: Instructed to provide thermometer visible and accurate inside all coolers.
Official wording (code 36)
Thermometers provided & accurate
-
GeneralPests
Insects, rodents, or animals were present, or the building wasn’t sealed against them.
Inspector’s note: Instructed to rodent proof opening/gap between two doors leading to rear outside garbage dumpster.
Official wording (code 38)
Insects, rodents, & animals not present
-
GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Instructed to detail clean and maintain the following: interior and exterior surfaces of all cooking equipment in prep cooking area, handsinks, 2 compartment sink and 3 compartment sink.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
-
GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Instructed to clean, repaint or replace metal storage racks with rust accumulation inside walk-in cooler.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
-
GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Instructed to provide lid/cover for ice bin behind the bar.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
-
GeneralFacility upkeep
Plumbing problems, or missing protection against backflow.
Inspector’s note: Backflow preventer device not located behind (2) ice machine in rear prep area and in coffee machine (prep area/wait staff/room service area). Instructed to install so that it can be located to be serviced and maintained.
Official wording (code 51)
Plumbing installed; proper backflow devices
-
GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Instructed to regrout floor tiles with deep seams in rear prep/cooking area.
Official wording (code 55)
Physical facilities installed, maintained & clean
-
GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Instructed to detail clean and maintain ceiling and lightshields with dust accumulation above rear prep/cooking area.
Official wording (code 55)
Physical facilities installed, maintained & clean
-
GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Instructed to replace broken floor baseboard tile underneath high temperature dishmachine.
Official wording (code 55)
Physical facilities installed, maintained & clean
-
GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Instructed to detail clean and maintain floors along the walls and in all corners in rear dry food storage room.
Official wording (code 55)
Physical facilities installed, maintained & clean
-
GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Instructed to remove unnecessary articles and unused equipment in prep/cooking area to prevent pest harborage.
Official wording (code 55)
Physical facilities installed, maintained & clean
-
GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Instructed to seal gap/opening on wall around toilet bowl inside employee washroom in rear area.
Official wording (code 55)
Physical facilities installed, maintained & clean
-
PaperworkManagement & training
No manager on duty held a City of Chicago food sanitation certificate.
Inspector’s note: Found no certified food manager with city of chicago foodservice sanitation certificate available on site. Instructed to provide. (premises not operating at this time). Priority foundation violation 7-38-012 no citation issued
Official wording (code 2)
City of chicago food service sanitation certificate
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PaperworkManagement & training
Not all food employees had food-handler training.
Inspector’s note: Food handler (s) must provide proof of food handler's training certificate.
Official wording (code 57)
All food employees have food handler training
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: Found no approved allergen training in accordance with pa 100-0367 on site. Instructed any person with city of chicago food service sanitation certificate to comply with allergen training.
Official wording (code 58)
Allergen training as required
-
More in ZIP 60631
Source: Chicago Department of Public Health (CDPH) open data, refreshed hourly. Last inspection 3 weeks ago. Always confirm with the official record.