Conditional

Royal Sonesta/ Hoyt's

71 E Wacker Dr, Chicago, IL 60601

Restaurant ZIP 60601 Risk 1 (High)

Pass with Conditions · as of Nov 3, 2025

Royal Sonesta/ Hoyt's was last inspected on November 3, 2025 with a result of “Pass w/ Conditions”. Inspectors found 5 violations.

Latest inspection

November 3, 2025 · Short Form Complaint

Conditional

Result: Pass w/ Conditions

4 general1 paperwork
  • GeneralFood handling

    Food wasn’t protected from contamination during prep, storage, or display.

    Inspector’s note: 3-307.11: observed no left and right splash guards on handwashing sink next to three compartment in 6th floor dishwashing area. Instructed to install left and right splash guards on handwashing sink in dishwashing area on 6th floor to prevent contamination of clean equipment on shelf next to three compartment sink in said area.

    Official wording (code 39)

    Contamination prevented during food preparation, storage & display

  • GeneralFacility upkeep

    Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

    Inspector’s note: 4-101.19: observed containers stored on floor in first floor storage room near stairwell and observed boxes stored on floor of basement walk in liquor cooler. Instructed to provide adequate shelving to elevate all food and non food items at least six inches off of floor for ease of cleanability.

    Official wording (code 47)

    Food & non-food contact surfaces cleanable, properly designed, constructed & used

  • GeneralFacility upkeep

    Plumbing problems, or missing protection against backflow.

    Inspector’s note: 5-205.15: observed leaking from high temperature dish machine on first floor from left side base and underneath rinse sink next to high temperature dish machine on first floor. Instructed to repair all leaks in said area and maintain.

    Official wording (code 51)

    Plumbing installed; proper backflow devices

  • GeneralFacility upkeep

    Toilet rooms weren’t built, stocked, or cleaned properly.

    Inspector’s note: 6-501.19: observed door for all gender washroom on first floor not self closing. Instructed to install self closing device on all gender washroom door on first floor so that washroom door is self closing and tight fitting.

    Official wording (code 53)

    Toilet facilities: properly constructed, supplied, & cleaned

  • PaperworkManagement & training

    No manager on duty held a City of Chicago food sanitation certificate.

    Inspector’s note: 2-101.11: observed no person on site with an original city of chicago food service sanitation certificate posted. Must have a person on site with an original city of chicago food service sanitation certificate posted on site at all times. Priority foundation violation. 7-38-012. Citation issued.

    Official wording (code 2)

    City of chicago food service sanitation certificate

Inspection history

8 inspections on record

  1. Conditional

    Complaint · Pass w/ Conditions

    2 critical5 general Show violations
    • CriticalFood temperature

      Cold food was held above a safe temperature.

      Inspector’s note: Observed cold tcs food, held at improper temperature of 48.4f. Observed cold tcs food, fruit chunks containing cantaloupe and honey dew chunks(48.4f)held at improper temperature. Instructed all cold tcs food must be held at 41f or below. Corrected on site manager voluntarily discarded and denatured food valued at $4 weighing 4lbs. Priority violation 7-38-005 citation issued.

      Official wording (code 22)

      Proper cold holding temperatures

    • CriticalFood handling

      No warning to customers about raw or undercooked food.

      Inspector’s note: Observed no disclosure on menu stating animal derived foods with an asterisk can be served undercooked or cooked to order. Instructed to add disclosure to menu stating animal derived foods with an asterisk can be served undercooked or cooked to order. Corrected on site, disclosure stating animal derived foods with an asterisk can be served undercooked or cooked to order added to menu before conclusion of inspection. Priority foundation violation 7-38-005 no citation issued

      Official wording (code 25)

      Consumer advisory provided for raw/undercooked food

    • GeneralFood handling

      Food wasn’t protected from contamination during prep, storage, or display.

      Inspector’s note: Observed no left and right splash guards on handwashing sink next to three compartment in 6th floor dishwashing area. Instructed to install left and right splash guards on handwashing sink in dishwashing area on 6th floor to prevent contamination of clean equipment on shelf next to three compartment sink in said area.

      Official wording (code 39)

      Contamination prevented during food preparation, storage & display

    • GeneralFacility upkeep

      Plumbing problems, or missing protection against backflow.

      Inspector’s note: Observed drainpipe of wash compartment of three compartment sink leaking and observed leaking from high temperature dish machine on first floor from left side base and underneath rinse sink next to high temperature dish machine on first floor. Instructed to repair all leaks in said areas and maintain

      Official wording (code 51)

      Plumbing installed; proper backflow devices

    • GeneralFacility upkeep

      Toilet rooms weren’t built, stocked, or cleaned properly.

      Inspector’s note: Observed door for all gender washroom on first floor not self closing. Instructed to install self closing device on all gender washroom door on first floor so that washroom door is self closing and tight fitting.

      Official wording (code 53)

      Toilet facilities: properly constructed, supplied, & cleaned

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed food debris on floor in first floor northside cookline. Instructed to clean floors in first floor northside cookline and maintain.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • GeneralFacility upkeep

      Ventilation or lighting was inadequate.

      Inspector’s note: Observed dust on condensor fan covers in all walk in coolers. Instructed to clean all condensor fan covers in all walk in coolers.

      Official wording (code 56)

      Adequate ventilation & lighting; designated areas used

  2. Pass

    Canvass · Pass

    1 general Show violations
    • GeneralFacility upkeep

      Equipment and surfaces were dirty.

      Inspector’s note: Observed dust accumulation on the fan guards in the walk-in coolers. Instructed to clean and maintain.

      Official wording (code 49)

      Non-food/food contact surfaces clean

  3. Pass

    Canvass · Pass

    4 general Show violations
    • GeneralFood handling

      Food wasn’t protected from contamination during prep, storage, or display.

      Inspector’s note: Observed mussels in the prep walk-in cooler stored directly in contact with wipe cloths. Instructed management to not store food items directly in contact with linens.

      Official wording (code 39)

      Contamination prevented during food preparation, storage & display

    • GeneralFacility upkeep

      Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

      Inspector’s note: Observed aluminum foil being used as a liner on the shelving used for storing cooking utensils at the end of cook line. Instructed to remove or replace with a material that smooth and easily cleanable.

      Official wording (code 47)

      Food & non-food contact surfaces cleanable, properly designed, constructed & used

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed food debris on the floors in the following areas: behind ice machine in the wait station, in the basement dry storage room, and under cooking equipment and frying equipment at the cook line. Instructed to clean and maintain.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • GeneralFacility upkeep

      Ventilation or lighting was inadequate.

      Inspector’s note: Observed dust and grease build up in the ventilation hood above cooking and frying equipment. Instructed to schedule a cleaning and maintain.

      Official wording (code 56)

      Adequate ventilation & lighting; designated areas used

  4. Pass

    Complaint · Pass

    4 general Show violations
    • GeneralFood temperature

      Thermometers were missing or inaccurate.

      Inspector’s note: Missing and inaccurate refrigerators thermometer, instructed to provide good working thermometers in all coolers where TCS foods are stored in.

      Official wording (code 36)

      Thermometers provided & accurate

    • GeneralHygiene & sanitation

      Staff personal cleanliness was inadequate.

      Inspector’s note: Food handlers not wearing hair restraints, instructed to wear.

      Official wording (code 40)

      Personal cleanliness

    • GeneralFood handling

      Clean utensils, equipment, or linens weren’t stored and handled properly.

      Inspector’s note: Kitchens pots and pans stored too close to garbage receptacle, instructed to keep away.

      Official wording (code 44)

      Utensils, equipment & linens: properly stored, dried, & handled

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: peeling paint and damaged dry wall note on kitchen ceiling, Instructed to repair and maintain.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

  5. Conditional

    Canvass Re-Inspection · Pass w/ Conditions

    8 general3 paperwork Show violations
    • GeneralFood handling

      Food wasn’t labeled or wasn’t in its original container.

      Inspector’s note: Observed pepper, salt and bread crumbs out of the original containers and in stainless steel containers by the prep station without labels containing the product name. Instructed to label all foods and spices with common name that are out of the original containers.

      Official wording (code 37)

      Food properly labeled; original container

    • GeneralFood handling

      Food wasn’t protected from contamination during prep, storage, or display.

      Inspector’s note: Observed food items stored on floor in dry staorage area. Instructed manager to elevate all food six inches off floor

      Official wording (code 39)

      Contamination prevented during food preparation, storage & display

    • GeneralFood handling

      Wiping cloths weren’t used or stored properly.

      Inspector’s note: Observed soiled wiping cloths stored on prep tables. Instructed manager to store in sanitizing solution between uses.

      Official wording (code 41)

      Wiping cloths: properly used & stored

    • GeneralFacility upkeep

      Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

      Inspector’s note: Observed broken door handle on the two door cold holding. Must repair or replace broken door handle.

      Official wording (code 47)

      Food & non-food contact surfaces cleanable, properly designed, constructed & used

    • GeneralFacility upkeep

      Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

      Inspector’s note: Observe rusty surface in the 2 door cold holding on 39th floor. Instructed to clean and maintain

      Official wording (code 47)

      Food & non-food contact surfaces cleanable, properly designed, constructed & used

    • GeneralFacility upkeep

      Equipment and surfaces were dirty.

      Inspector’s note: Observed accumulated grease and food debris on interior and exterior surfaces of fryer. Instructed manager to clean and maintain.

      Official wording (code 49)

      Non-food/food contact surfaces clean

    • GeneralFacility upkeep

      Plumbing problems, or missing protection against backflow.

      Inspector’s note: Observed cold water handle does not work on handwashing sink in 1st floor kitchen. Must repair and maintain same.

      Official wording (code 51)

      Plumbing installed; proper backflow devices

    • GeneralFacility upkeep

      Ventilation or lighting was inadequate.

      Inspector’s note: Observed multiple missing lightbulbs above 6th floor coffee area . Instructed to install working lightbulbs and maintain.

      Official wording (code 56)

      Adequate ventilation & lighting; designated areas used

    • PaperworkManagement & training

      No manager on duty held a City of Chicago food sanitation certificate.

      Inspector’s note: Observed no city of chicago food sanitation manager on site while tcs foods are being prepped/served such as eggs,sausage,chicken at time of inspection. Instructed must have a city of chicago food sanitation manager on site at all times when tcs foods are being prepped/served. Instructed must post a valid city of chicago food sanitation manager certification in plain view of customers at all times.priority foundation violation 7-38-012. Citation issued.

      Official wording (code 2)

      City of chicago food service sanitation certificate

    • PaperworkManagement & training

      Not all food employees had food-handler training.

      Inspector’s note: Observed 2 employees with expired food handler certificates. Instructed all employees must complete food handler training and maintain records thereof on site at all times

      Official wording (code 57)

      All food employees have food handler training

    • PaperworkManagement & training

      Required allergen training was missing.

      Inspector’s note: Observed no allergen training on site at time of inspection. Instructed all employees holding city of chicago foodservice manager certificates must complete allergen training and maintain records thereof on site at all times.

      Official wording (code 58)

      Allergen training as required

  6. Fail

    Canvass · Fail

    1 critical10 general2 paperwork Show violations
    • CriticalFood handling

      Surfaces that touch food weren’t cleaned and sanitized.

      Inspector’s note: Observed the low temperature dish machine not properly sanitizing at 0ppm of chlorine during the inspection. Instructed manager said equipment must properly sanitize at 50ppm-100ppm of chlorine all times. Unit tagged and held for inspection by the department of health and may not be used. Priority violation. Citation issued 7-38-025.

      Official wording (code 16)

      Food-contact surfaces: cleaned & sanitized

    • GeneralFood handling

      Food wasn’t labeled or wasn’t in its original container.

      Inspector’s note: Observed pepper, salt and bread crumbs out of the original containers and in stainless steel containers by the prep station without labels containing the product name. Instructed to label all foods and spices with common name that are out of the original containers.

      Official wording (code 37)

      Food properly labeled; original container

    • GeneralFood handling

      Food wasn’t protected from contamination during prep, storage, or display.

      Inspector’s note: Observed food items stored on floor in dry staorage area. Instructed manager to elevate all food six inches off floor.

      Official wording (code 39)

      Contamination prevented during food preparation, storage & display

    • GeneralFood handling

      Wiping cloths weren’t used or stored properly.

      Inspector’s note: Observed soiled wiping cloths stored on prep tables. Instructed manager to store in sanitizing solution between uses.

      Official wording (code 41)

      Wiping cloths: properly used & stored

    • GeneralFacility upkeep

      Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

      Inspector’s note: Observed broken door handle on the two door cold holding. Must repair or replace broken door handle.

      Official wording (code 47)

      Food & non-food contact surfaces cleanable, properly designed, constructed & used

    • GeneralFacility upkeep

      Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

      Inspector’s note: Observe rusty surface in the 2 door cold holding on 39th floor. Instruscted to clean and maintain

      Official wording (code 47)

      Food & non-food contact surfaces cleanable, properly designed, constructed & used

    • GeneralFacility upkeep

      Dishwashing equipment wasn’t set up, maintained, or used correctly.

      Inspector’s note: Observed no irreversible thermometer on site at time of inspection for measuring the utensil surface temeperature.instructed to provide. Priority foundation violation 7-38-005. Citation issued.

      Official wording (code 48)

      Warewashing facilities: installed, maintained & used; test strips

    • GeneralFacility upkeep

      Dishwashing equipment wasn’t set up, maintained, or used correctly.

      Inspector’s note: Observed no chlorine sanitizer testing devices on site at time of inspection. Instructed to provide. Priority foundation violation 7-38-005. No citation issued combined with above.

      Official wording (code 48)

      Warewashing facilities: installed, maintained & used; test strips

    • GeneralFacility upkeep

      Equipment and surfaces were dirty.

      Inspector’s note: Observed accumulated grease and food debris on interior and exterior surfaces of fryer. Instructed manager to clean and maintain.

      Official wording (code 49)

      Non-food/food contact surfaces clean

    • GeneralFacility upkeep

      Plumbing problems, or missing protection against backflow.

      Inspector’s note: Observed cold water handle does not work on handwashing sink in 1st floor kitchen. Must repair and maintain same.

      Official wording (code 51)

      Plumbing installed; proper backflow devices

    • GeneralFacility upkeep

      Ventilation or lighting was inadequate.

      Inspector’s note: Observed multiple missing lightbulbs above 6th floor coffee area . Instructed to install working lightbulbs and maintain.

      Official wording (code 56)

      Adequate ventilation & lighting; designated areas used

    • PaperworkManagement & training

      Not all food employees had food-handler training.

      Inspector’s note: Observed 2 employees with expired food handler certificates. Instructed all employees must complete food handler training and maintain records thereof on site at all times

      Official wording (code 57)

      All food employees have food handler training

    • PaperworkManagement & training

      Required allergen training was missing.

      Inspector’s note: Observed no allergen training on site at time of inspection. Instructed all employees holding city of chicago foodservice manager certificates must complete allergen training and maintain records thereof on site at all times.

      Official wording (code 58)

      Allergen training as required

  7. Pass

    License · Pass

    1 critical2 general Show violations
    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Weak hot water pressure at employees toilet room hand wash sink, instructed to provide at city pressure.

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • GeneralFacility upkeep

      Plumbing problems, or missing protection against backflow.

      Inspector’s note: Unable to locate backflow prevention device for coffee makers, instructed to install.

      Official wording (code 51)

      Plumbing installed; proper backflow devices

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Missing tile grout at 1st loor dish washing area floor, instructed to repiar and maintain.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

More in ZIP 60601

Source: Chicago Department of Public Health (CDPH) open data, refreshed hourly. Last inspection 12 months ago. Always confirm with the official record.