Conditional

Nutella

189 N Michigan Ave, Chicago, IL 60601

Restaurant ZIP 60601 Risk 1 (High)

Pass with Conditions · as of Jul 27, 2026

Nutella was last inspected on July 27, 2026 with a result of “Pass w/ Conditions”. Inspectors found 9 violations, 1 of them critical, including signs of pests.

Latest inspection

July 27, 2026 · Canvass Re-Inspection

Conditional

Result: Pass w/ Conditions

1 critical7 general1 paperwork
  • CriticalManagement & training

    Staff weren’t trained on, or didn’t follow, the rules for reporting illness.

    Inspector’s note: Still observed no signed employees health policies must provide and maintain.(priority foundation 7-38-010)(citation issued)

    Official wording (code 3)

    Management, food employee and conditional employee; knowledge, responsibilities and reporting

  • GeneralFood handling

    Food wasn’t labeled or wasn’t in its original container.

    Inspector’s note: 3-302.12 : must label food storage containers when food is not in original package with common name.

    Official wording (code 37)

    Food properly labeled; original container

  • GeneralPests

    Insects, rodents, or animals were present, or the building wasn’t sealed against them.

    Inspector’s note: 6-202.15 : observed upper level exit door with a gap along bottom must make tight fitting to prevent insect entry.

    Official wording (code 38)

    Insects, rodents, & animals not present

  • GeneralFood handling

    Clean utensils, equipment, or linens weren’t stored and handled properly.

    Inspector’s note: 4-903.11 (a;b;d) : must invert multi-use utensils on dish storage shelves.

    Official wording (code 44)

    Utensils, equipment & linens: properly stored, dried, & handled

  • GeneralFacility upkeep

    Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

    Inspector’s note: : 4-501.12 : observed discolored cutting boards must repair or replace to be in good repair.

    Official wording (code 47)

    Food & non-food contact surfaces cleanable, properly designed, constructed & used

  • GeneralFacility upkeep

    Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

    Inspector’s note: 4-101.19 : observed crates used for food storage in front prep area must provide adequate shelving units for easily cleanable surfaces.

    Official wording (code 47)

    Food & non-food contact surfaces cleanable, properly designed, constructed & used

  • GeneralFacility upkeep

    Floors, walls, or ceilings were damaged or dirty.

    Inspector’s note: 6-501.13 : must clean debris build up from floor under 3- compartment sink and dish machine.

    Official wording (code 55)

    Physical facilities installed, maintained & clean

  • GeneralFacility upkeep

    Ventilation or lighting was inadequate.

    Inspector’s note: 6-202.11 : must replace cracked light shield in dish washing area.

    Official wording (code 56)

    Adequate ventilation & lighting; designated areas used

  • PaperworkManagement & training

    Required allergen training was missing.

    Inspector’s note: : 2-102.13 : observed no food allergen training for food manager must provide and maintain.

    Official wording (code 58)

    Allergen training as required

Inspection history

16 inspections on record

  1. Conditional

    Canvass · Pass w/ Conditions

    5 critical8 general1 paperwork Show violations
    • CriticalManagement & training

      Staff weren’t trained on, or didn’t follow, the rules for reporting illness.

      Inspector’s note: Observed no signed employees health policies must provide and maintain.(priority foundation 7-38-010)(citation issued)

      Official wording (code 3)

      Management, food employee and conditional employee; knowledge, responsibilities and reporting

    • CriticalHygiene & sanitation

      Hands weren’t washed properly or when required.

      Inspector’s note: Observed poor hygienic practies by male dish washer at high temperature dish machine observed him handling dirty and then removing clean dishes from dish machine without washing hands.must wash hands after every possible contamination.(priority 7-38-010)(citation issued)(cos)

      Official wording (code 8)

      Hands clean & properly washed

    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Observed no soap at hand sink in main prep area at both hand washing sinks soap was provided at hand sinks during inspection.must provide and maintain at all times.(priority foundation 7-38-030(c)(cos)(citation issued)

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Observed hand washing sink not accessible in rear dish washing area observed drainline from air conditioner stored down inside of hand sink basin.i removed drainline from sink in order to wash my hands.must have accessible at all times.(consolidated violation priority foundation 7-38-030(c)(cos)

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • CriticalFood temperature

      Cold food was held above a safe temperature.

      Inspector’s note: Observed improper temperatures of tcs foods such as 37.5lbs.waffle batter-63.5f.5lbs.-sweet egg batter-60.4f.50lbs.pancake mix-59.5f.12-gallons-milk-49.5f.20lbs.sliced strawberries-63.3f.12.5mocha-65.0f.28lbs.yogurt-58.8f.37.5lbs.liquid eggs-62.0f.2-gallons-butter milk-57.1f.product was discarded by manager. Must have cold holding foods at 41.0f or below.(priority 7-38-005)(cos)(citation issued)appx.303lbs. $.9,700.

      Official wording (code 22)

      Proper cold holding temperatures

    • GeneralFood temperature

      Not enough equipment, or the wrong method, to cool and hold food at safe temperatures.

      Inspector’s note: Observed improper temperatures of 2- door/2- drawer cold holding unit in front prep area at 59.3f and rear 2- door reach in cooler at 48.4f with tcs foods stored inside.a held for inspection tag has been placed on units.must have cold holding units at 41.0f or below.once repaired email:food@cityofchicago.org.(priority 7-38-005)(cos)9citation issued)

      Official wording (code 33)

      Proper cooling methods used; adequate equipment for temperature control

    • GeneralFood handling

      Food wasn’t labeled or wasn’t in its original container.

      Inspector’s note: Must label food storage containers when food is not in original package with common name.

      Official wording (code 37)

      Food properly labeled; original container

    • GeneralPests

      Insects, rodents, or animals were present, or the building wasn’t sealed against them.

      Inspector’s note: Observed upper level exit door with a gap along bottom must make tight fitting to prevent insect entry.

      Official wording (code 38)

      Insects, rodents, & animals not present

    • GeneralFood handling

      Clean utensils, equipment, or linens weren’t stored and handled properly.

      Inspector’s note: Must invert multi-use utensils on dish storage shelves.

      Official wording (code 44)

      Utensils, equipment & linens: properly stored, dried, & handled

    • GeneralFacility upkeep

      Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

      Inspector’s note: Observed discolored cutting boards must repair or replace to be in good repair.

      Official wording (code 47)

      Food & non-food contact surfaces cleanable, properly designed, constructed & used

    • GeneralFacility upkeep

      Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

      Inspector’s note: Observed crates used for food storage in front prep area must provide adequate shelving units for easily cleanable surfaces.

      Official wording (code 47)

      Food & non-food contact surfaces cleanable, properly designed, constructed & used

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Must clean debris build up from floor under 3- compartment sink and dish machine.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • GeneralFacility upkeep

      Ventilation or lighting was inadequate.

      Inspector’s note: Must replace cracked light shield in dish washing area.

      Official wording (code 56)

      Adequate ventilation & lighting; designated areas used

    • PaperworkManagement & training

      Required allergen training was missing.

      Inspector’s note: Observed no food allergen training for food manager must provide and maintain.

      Official wording (code 58)

      Allergen training as required

  2. Pass

    Canvass Re-Inspection · Pass

    3 general1 paperwork Show violations
    • GeneralPests

      Insects, rodents, or animals were present, or the building wasn’t sealed against them.

      Inspector’s note: 6-202.15: observed opening at base of front entrance door and left corner at base of garage door in parking garage that leads to dumpster. Instructed to seal all outer openings to prevent pest entrance.

      Official wording (code 38)

      Insects, rodents, & animals not present

    • GeneralFacility upkeep

      Plumbing problems, or missing protection against backflow.

      Inspector’s note: 5-205.15: observed leaking backflow prevention device on rear of coffee machine in prep area. Instructed to repair leaking backflow prevention device on rear of coffee machine in prep area. Observed both faucets leaking at three compartment sink. Instructed to repair leaking faucets at three compartment sink.

      Official wording (code 51)

      Plumbing installed; proper backflow devices

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: 6-501.11: observed missing grout in between tiles in dishwashing area, rear storage area and front prep area near hoods. Instructed to regrout in between tiles where grout is missing in said areas for ease of cleanability.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • PaperworkManagement & training

      Not all food employees had food-handler training.

      Inspector’s note: 2-102.13: no proof of food handler training provided for any food handlers. Instructed to provide proof of food handler training for all food handlers.

      Official wording (code 57)

      All food employees have food handler training

  3. Fail

    Canvass Re-Inspection · Fail

    4 general1 paperwork Show violations
    • GeneralPests

      Insects, rodents, or animals were present, or the building wasn’t sealed against them.

      Inspector’s note: 6-501.111: observed over 50 rat droppings in storage area utilized by facility in parking garage. Area where rat droppings was observed is used to store single use only items in boxes. Instructed to eliminate rodent activity in facility, remove rat droppings and clean affected area recommended pest control service facility on or after 5/16/2025. Observed approximately 30 small flies in facility. Observed small fly activity in rear storage and front prep area. Instructed to eliminate small fly activity in facility and clean affected areas. Recommended pest control service facility on or after 5/16/2025. Priority foundation violation 7-38-020(a) citation issued.priority foundation violation 7-38-020(a) citation issued.(note: citation issued on 5/16/2025 during canvass inspection)

      Official wording (code 38)

      Insects, rodents, & animals not present

    • GeneralPests

      Insects, rodents, or animals were present, or the building wasn’t sealed against them.

      Inspector’s note: 6-202.15: observed opening at base of front entrance door and left corner at base of garage door in parking garage that leads to dumpster. Instructed to seal all outer openings to prevent pest entrance.

      Official wording (code 38)

      Insects, rodents, & animals not present

    • GeneralFacility upkeep

      Plumbing problems, or missing protection against backflow.

      Inspector’s note: 5-205.15: observed leaking backflow prevention device on rear of coffee machine in prep area. Instructed to repair leaking backflow prevention device on rear of coffee machine in prep area. Observed both faucets leaking at three compartment sink. Instructed to repair leaking faucets at three compartment sink.

      Official wording (code 51)

      Plumbing installed; proper backflow devices

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: 6-501.11: observed missing grout in between tiles in dishwashing area, rear storage area and front prep area near hoods. Instructed to regrout in between tiles where grout is missing in said areas for ease of cleanability.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • PaperworkManagement & training

      Not all food employees had food-handler training.

      Inspector’s note: 2-102.13: no proof of food handler training provided for any food handlers. Instructed to provide proof of food handler training for all food handlers.

      Official wording (code 57)

      All food employees have food handler training

  4. Fail

    Complaint · Fail

    2 critical5 general2 paperwork Show violations
    • CriticalManagement & training

      No one in charge was present who knew the food-safety rules.

      Inspector’s note: Observed no person in charge with a valid city of chicago food service sanitation certificate.(note:the individual who is certified is unable to provide identification for inspector verification.)instructed a person in charge with a valid city of chicago food service sanitation certificate must be on premises during all hours of operation. Priority foundation violation.

      Official wording (code 1)

      Person in charge present, demonstrates knowledge, and performs duties

    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Observed improper minimum water temperature of 61.2f at handwashing sink in front prep area. Instructed to repair, instructed a handwashing sink shall be equipped to provide water at a temperature of at least 100f through a mixing valve or combination faucet. Priority violation 7-38-030(c)citation issued.

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • GeneralPests

      Insects, rodents, or animals were present, or the building wasn’t sealed against them.

      Inspector’s note: Observed over 50 rat droppings in storage area utilized by facility in parking garage. Area where rat droppings was observed is used to store single use only items in boxes. Instructed to eliminate rodent activity in facility, remove rat droppings and clean affected area recommended pest control service facility on or after 5/16/2025. Observed approximately 30 small flies in facility. Observed small fly activity in rear storage and front prep area. Instructed to eliminate small fly activity in facility and clean affected areas. Recommended pest control service facility on or after 5/16/2025. Priority foundation violation 7-38-020(a) citation issued.priority foundation violation 7-38-020(a) citation issued.

      Official wording (code 38)

      Insects, rodents, & animals not present

    • GeneralPests

      Insects, rodents, or animals were present, or the building wasn’t sealed against them.

      Inspector’s note: Observed opening at base of front entrance door and left corner at base of garage door in parking garage that leads to dumpster. Instructed to seal all outer openings to prevent pest entrance.

      Official wording (code 38)

      Insects, rodents, & animals not present

    • GeneralFacility upkeep

      Dishwashing equipment wasn’t set up, maintained, or used correctly.

      Inspector’s note: Observed no irreversible temperature indicator for measuring surface temperature of utensils and other dishes. Instructed manager to provide. Priority foundation violation 7-38-005 no citation issued.

      Official wording (code 48)

      Warewashing facilities: installed, maintained & used; test strips

    • GeneralFacility upkeep

      Plumbing problems, or missing protection against backflow.

      Inspector’s note: Observed leaking backflow prevention device on rear of coffee machine in prep area. Instructed to repair leaking backflow prevention device on rear of coffee machine in prep area. Observed both faucets leaking at three compartment sink. Instructed to repair leaking faucets at three compartment sink.

      Official wording (code 51)

      Plumbing installed; proper backflow devices

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed missing grout in between tiles in dishwashing area, rear storage area and front prep area near hoods. Instructed to regrout in between tiles where grout is missing in said areas for ease of cleanability.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • PaperworkManagement & training

      No manager on duty held a City of Chicago food sanitation certificate.

      Inspector’s note: Observed no person in charge with a valid city of chicago food service sanitation certificate.(note:the individual who is certified is unable to provide identification for inspector verification.) instructed a person in charge with a valid city of chicago food service sanitation certificate must be on premises during all hours of operation. Priority foundation violation. 7-38-012 citation issued.

      Official wording (code 2)

      City of chicago food service sanitation certificate

    • PaperworkManagement & training

      Not all food employees had food-handler training.

      Inspector’s note: No proof of food handler training provided for any food handlers. Instructed to provide proof of food handler training for all food handlers.

      Official wording (code 57)

      All food employees have food handler training

  5. Closed

    Canvass · Out of Business

    The inspector found this business closed.

    No violations

  6. Pass

    Canvass · Pass

    1 general Show violations
    • GeneralFacility upkeep

      Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

      Inspector’s note: Observed cutting board in the front prep area with open seams and dark stains. Must refinish or replace damaged or stained cutting boards.

      Official wording (code 47)

      Food & non-food contact surfaces cleanable, properly designed, constructed & used

  7. Pass

    Canvass · Pass

    2 general1 paperwork Show violations
    • GeneralFacility upkeep

      Plumbing problems, or missing protection against backflow.

      Inspector’s note: Observed loose faucet at the handsink in the front prep area behind cash register. Instructed to repair and maintain.

      Official wording (code 51)

      Plumbing installed; proper backflow devices

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed missing ceiling tiles in the rear utility area. Instructed to provide.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

    • PaperworkManagement & training

      Required allergen training was missing.

      Inspector’s note: Found no proof of allergen training on site for food sanitation managers. Instructed management that all city of chicago food managers must complete allergen training and keep certificate on site.

      Official wording (code 58)

      Allergen training as required

  8. Pass

    Canvass Re-Inspection · Pass

    No violations

  9. Fail

    Canvass · Fail

    1 critical3 general Show violations
    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Weak hot and cold water pressure at staff/ customers hand wash sink facucets, instructed to provide under city pressure.

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • GeneralPests

      Insects, rodents, or animals were present, or the building wasn’t sealed against them.

      Inspector’s note: Found about 30 live fruit flies in dish room, instructed manager to eliminate insects activity in affected areas, pest control service recommended. Priroity foundation violation 7-38-020(A).

      Official wording (code 38)

      Insects, rodents, & animals not present

    • GeneralFacility upkeep

      Dishwashing equipment wasn’t set up, maintained, or used correctly.

      Inspector’s note: facility using high temp dish washing machine and no irreversible registering temperature indicator provided and readily accessible for measuring the utensil surface temperature. Instructed to obtain, Priory foundation violation 7-38-005.

      Official wording (code 48)

      Warewashing facilities: installed, maintained & used; test strips

    • GeneralFacility upkeep

      Toilet rooms weren’t built, stocked, or cleaned properly.

      Official wording (code 53)

      Toilet facilities: properly constructed, supplied, & cleaned

  10. Pass

    Canvass · Pass

    1 general Show violations
    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Found black mold like substance throughout caulking located above 3 compartment sink. Instructed manager to remove and replace.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

  11. Pass

    Canvass · Pass

    1 general Show violations
    • GeneralFood handling

      Food wasn’t labeled or wasn’t in its original container.

      Inspector’s note: Bulk food container ( flour ) not labeled, instructed to label and amaintain.

      Official wording (code 37)

      Food properly labeled; original container

  12. Pass

    Canvass · Pass

    3 general Show violations
    • GeneralFood handling

      Clean utensils, equipment, or linens weren’t stored and handled properly.

      Inspector’s note: Must invert dishes being stored at the end of prep counter and invert utensils stored by the register, to prevent contamination. Instructed to maintain.

      Official wording (code 44)

      Utensils, equipment & linens: properly stored, dried, & handled

    • GeneralFacility upkeep

      Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

      Inspector’s note: Observed cutting board in the front prep area with discolored with dark stains. Instructed to refinish or replace stained cutting boards and maintain at all times.

      Official wording (code 47)

      Food & non-food contact surfaces cleanable, properly designed, constructed & used

    • GeneralFacility upkeep

      Plumbing problems, or missing protection against backflow.

      Inspector’s note: Must repair loose faucet at handwashing in gender neutral toilet room. Instructed to repair and maintain.

      Official wording (code 51)

      Plumbing installed; proper backflow devices

  13. Conditional

    Canvass · Pass w/ Conditions

    1 critical2 general Show violations
    • CriticalManagement & training

      Staff weren’t trained on, or didn’t follow, the rules for reporting illness.

      Inspector’s note: Observed no employee health policy/training on site. Instructed facility to establish an appropriate employee health policy/training system and maintain with verifiable documents on site. Priority foundation violation #7-38-010. No citation issued

      Official wording (code 3)

      Management, food employee and conditional employee; knowledge, responsibilities and reporting

    • GeneralFacility upkeep

      Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

      Inspector’s note: Observed cutting board in the front prep area with discolored with dark stains. Instructed to refinish or replace stained cutting boards and maintain at all times.

      Official wording (code 47)

      Food & non-food contact surfaces cleanable, properly designed, constructed & used

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed missing ceiling tile panel above the espresso machine in the front prep area area. Instructed to replace missing ceiling tiles panel to avoid contamination.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

  14. Pass

    Canvass · Pass

    2 general Show violations
    • GeneralMinor (pre-2018 form)

      Clean multi-use utensils and single service articles properly stored: no reuse of single service articles

      Inspector’s note: Disposable spoons used as a multi-use utensils. Instructed to use proper spoons

    • GeneralMinor (pre-2018 form)

      Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored

      Inspector’s note: Mop bucket stored too close to clean utensils rack, instructed to keep away. Or install a barrier.

  15. Pass

    License · Pass

    No violations

More in ZIP 60601

Source: Chicago Department of Public Health (CDPH) open data, refreshed hourly. Last inspection 3 months ago. Always confirm with the official record.