Brasserie/ Pietisserie / Waldorf Room Service
11 E Walton St, Chicago, IL 60611
Restaurant ZIP 60611 Risk 1 (High)
Pass with Conditions · as of Aug 6, 2026
Brasserie/ Pietisserie / Waldorf Room Service was last inspected on August 6, 2026 with a result of “Pass w/ Conditions”. Inspectors found 1 violation, 1 of them critical.
Latest inspection
August 6, 2026 · Canvass
Result: Pass w/ Conditions
1 critical-
CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed no running hot water at dishwash area handwash sink, water temperature at 86.0 f. Instructed manager said handwash sink must reach hot water temperature at a minimal 100.0 f. Priority violation 7-38-030(c).
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
Inspection history
18 inspections on record
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Conditional
Complaint · Pass w/ Conditions
4 critical Show violations
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CriticalManagement & training
Staff weren’t trained on, or didn’t follow, the rules for reporting illness.
Inspector’s note: Observed no signed employee health policy on site. Instructed manager to provide. Violation consolidated on 3rd floor license. Priority foundation violation 7-38-010 no citation issued.
Official wording (code 3)
Management, food employee and conditional employee; knowledge, responsibilities and reporting
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CriticalManagement & training
No written plan or kit for cleaning up vomit or diarrhea.
Official wording (code 5)
Procedures for responding to vomiting and diarrheal events
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CriticalFood temperature
Cold food was held above a safe temperature.
Inspector’s note: Observed several tcs foods held at inadequate temperatures ranging from 46-56 f. Instructed manager to ensure all cold foods are held at 41 f and below. Manager discarded 3 gallons of milk and 1 gallon of half and half ($20) priority violation citation consolidated.
Official wording (code 22)
Proper cold holding temperatures
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CriticalFood temperature
Not enough equipment, or the wrong method, to cool and hold food at safe temperatures.
Inspector’s note: Observed cooler with an inadequate ambient air temperature of 58 f . Instructed manager to ensure all cold holding units have an ambient air temperature of 41 f and below. Priority violation 7-38-005 citation consolidated.
Official wording (code 33)
Proper cooling methods used; adequate equipment for temperature control
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Pass
Canvass Re-Inspection · Pass
No violations
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Conditional
Canvass · Pass w/ Conditions
4 critical2 general2 paperwork Show violations
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: "observed no paper towel in the 1st floor lounge and 2nd floor bar lounge. Informed person in charge that paper towels must be available at hand sinks at all times. Food handler obtained paper towel for hand sink during time of inspection priority foundation violation #7-38-030(c). Citation combined with above violation
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed handsink on 5th floor not maintained with hot & cold water: instructed person in charge hot & cold water at all hand washing sinks must be avaliable hot water at least 100f. Service technician arrived on site and now hand sink has hot & cold maintained between 102f - 105f. Priority violation #7-38-030(c). Citation issued
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed handsink in 1st floor lounge and 2nd floor bar lounge hand soap. Informed person in charge that hand soap must be available at handsinks at all times. Food handler obtained hand soap for hand sink during time of inspection. Priority foundation violation #7-38-030(c). Citation issued.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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CriticalFood handling
Surfaces that touch food weren’t cleaned and sanitized.
Inspector’s note: Observed high temperature warewashing machine not meeting hot water sanitizer requirements of at least 180f for thr final rinse temperature. Instructed not to use unit until reinspected by chicago department of health (cdph). Tagged unit. Priority violation #7-38-025. Citation issued.
Official wording (code 16)
Food-contact surfaces: cleaned & sanitized
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed missing ceilings tile panels and water-stained ceiling tiles in the dish area on 5th floor dish and dry storage area on the 5th floor storage area. Instructed to repair, replace missing panels and/or replace the stained ceiling tiles.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralRepeat violation
A previously cited basic violation still wasn’t fixed.
Inspector’s note: Noted previous core violation #58 not corrected from report #2589487 conducted on 2/13/24: observed no food allergen training for food manager. Must provide certificates of completion on site and maintain records. Priority foundation violation #7-42-090. Citation issued.
Official wording (code 60)
Previous core violation corrected
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PaperworkManagement & training
No manager on duty held a City of Chicago food sanitation certificate.
Inspector’s note: Observed facility food handlers preparing and handling time and temperature control for safety(tcs) foods without original city of chicago food service manager and certificate on site. Informed person in charge city of chicago original food service certificate must remain posted on site and certified manager on site during tcs food prep, cooking, serving and operating hours. Priority foundation violation #7-38-012. Citation issued.
Official wording (code 2)
City of chicago food service sanitation certificate
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: See violation# 60
Official wording (code 58)
Allergen training as required
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Pass
Complaint · Pass
1 critical4 general1 paperwork Show violations
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: No hands washing signs in employees restrooms, instructed to provide.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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GeneralFood temperature
Thermometers were missing or inaccurate.
Inspector’s note: Missing thermometer noted in prep coolers at main kitchen. Instructed to provide.
Official wording (code 36)
Thermometers provided & accurate
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GeneralFood handling
In-use utensils weren’t stored properly.
Inspector’s note: Spoons in-use kept in stagnate water at room temperature, Instructed to keep in clean dry container or under cold running water.
Official wording (code 43)
In-use utensils: properly stored
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Broken gaskets at prep cooler next to pizza oven, instructed to replace.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Insulation around cold lines in walk-in cooler in poor repair, instructed to repair and maintain.
Official wording (code 55)
Physical facilities installed, maintained & clean
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: No Allergen training certificate for food service manager, instructed to obtain.
Official wording (code 58)
Allergen training as required
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Conditional
Complaint · Pass w/ Conditions
3 critical3 general Show violations
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Weak hot water pressure at several hand washi sinks, instructed to provide under city pressure.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: No hands washing signs in employees restrooms, instructed to provide.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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CriticalFood handling
Specialized processes (curing, vacuum-packing, etc.) didn’t follow the approved plan.
Inspector’s note: Not conforming with approved HACCP plan, found several vacuum packaged TCS foods not dated 10 lbs of cooked beef, 10 lbs of vacuum packaged raw unfrozen fish held in walk-in cooler for more than 48hours, instructed manager to adhere to HACCP plan requirements. Priority foundation violation 7-38-005. 20 lbs discarded valued at $100.
Official wording (code 29)
Compliance with variance/specialized process/haccp
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GeneralFood handling
Food wasn’t labeled or wasn’t in its original container.
Inspector’s note: bulk food container not labeled ( salt, sugar... ) instructed to label and maintain.
Official wording (code 37)
Food properly labeled; original container
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GeneralFacility upkeep
Dishwashing equipment wasn’t set up, maintained, or used correctly.
Inspector’s note: No temperature measuring devices for high temp dish washing machines. instructed to obtain. priority foundation violation 7-38-025.
Official wording (code 48)
Warewashing facilities: installed, maintained & used; test strips
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Damaged wall surfaces next to prep table at the upper level kitchen. instructed to provide a durable smooth surface.
Official wording (code 55)
Physical facilities installed, maintained & clean
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Conditional
Canvass · Pass w/ Conditions
2 critical5 general Show violations
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Inadequate hands washing facilities, water temperature at all hand wash sinks at main kitchen 128f-130f.unable to wash hands, instructed manager to keep hand wash sinks temperature between 100-120f. priority foundation violation 7-38-030(C) during inspection violation was corrected.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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CriticalFood handling
Specialized processes (curing, vacuum-packing, etc.) didn’t follow the approved plan.
Inspector’s note: Not conforming with approved HACCP plan, found several vacuum packaged chilled TCS foods not dated in walk-in cooler, instructed manager to adhere to HACCP plan requirements. Priority foundation violation 7-38-005.
Official wording (code 29)
Compliance with variance/specialized process/haccp
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GeneralFood temperature
Thermometers were missing or inaccurate.
Inspector’s note: Inaccurate thermometer at prep cooler, instructed to provide good working ones.
Official wording (code 36)
Thermometers provided & accurate
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GeneralFood handling
Food wasn’t labeled or wasn’t in its original container.
Inspector’s note: bulk food container not labeled ( salt, sugar... ) instructed to label and maintain.
Official wording (code 37)
Food properly labeled; original container
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GeneralHygiene & sanitation
Staff personal cleanliness was inadequate.
Inspector’s note: Food handler not wearing hair restraints, instructed to wear.
Official wording (code 40)
Personal cleanliness
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: several damaged and chipped walls noted in prep areas, instructed to provide and smooth durable surface that's easily cleanable.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: missing grout in dish room floor tiles, instructed to grout and maintain.
Official wording (code 55)
Physical facilities installed, maintained & clean
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Conditional
Canvass · Pass w/ Conditions
4 general2 paperwork Show violations
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Observed door in disrepair on ice machine # 1 in main kitchen. Must repair and maintain same. Observed several coolers out of order in main kitchen (out of order signage posted). Must remove any equipment not in use to prevent pest harborage.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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GeneralFacility upkeep
Dishwashing equipment wasn’t set up, maintained, or used correctly.
Inspector’s note: Observed high temperature dish machine on site without proper testing device. Must provide an irreversible temperature measuring device (such as a waterproof thermometer or heat strips) to accurately measure the utensil surface. Priority foundation 7-38-005. No citatiion issued
Official wording (code 48)
Warewashing facilities: installed, maintained & used; test strips
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GeneralFacility upkeep
Plumbing problems, or missing protection against backflow.
Inspector’s note: Observed hose attached with duct tape on backflow prevention device in kitchen near hand sink/coffee machines on 3rd floor. Must have backflow prevention device repaired. Must maintain same.
Official wording (code 51)
Plumbing installed; proper backflow devices
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed low grout in floor between tiles of floor in dish area near utility sink. Must repair. Must make floors smooth and easily cleanable. Must maintain same.
Official wording (code 55)
Physical facilities installed, maintained & clean
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PaperworkManagement & training
Not all food employees had food-handler training.
Inspector’s note: Observed many expired food handlers certificates. Must provide current, valid proof of food handler training for all food handling employees.
Official wording (code 57)
All food employees have food handler training
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: Must provide proof of allergen training for all food sanittion managers.
Official wording (code 58)
Allergen training as required
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Pass
Canvass · Pass
2 general Show violations
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: - must replace missing ceiling tiles in the rear food prep area. -
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Ventilation or lighting was inadequate.
Inspector’s note: - must provide light shields or shatterproof bulbs for the lighting in the 1st floor food prep areas. -
Official wording (code 56)
Adequate ventilation & lighting; designated areas used
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Pass
Canvass · Pass
1 general1 paperwork Show violations
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GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: Observed dust and food debris on walls and ceiling tiles at prep areas and dishwash areas. Instructed manager must clean walls and ceiling tiles.
Official wording (code 49)
Non-food/food contact surfaces clean
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: No allergen certificates on premises. Instructed that all certified food managers must have allergen certifcates on premises.
Official wording (code 58)
Allergen training as required
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Pass
Canvass · Pass
5 general Show violations
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GeneralMinor (pre-2018 form)
Food in original container, properly labeled: customer advisory posted as needed
Inspector’s note: Bulk-food container not labeled (salt) instructed to label and maintain.
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GeneralMinor (pre-2018 form)
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector’s note: Insulation covering in walk-in cooler pipes in poor repair, instructed to replace.
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GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: Chipped wall next to prep table of 5th floor kitchen, instructed to install a durable surface that's easily cleanable.
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GeneralMinor (pre-2018 form)
Toilet room doors self closing: dressing rooms with lockers provided: complete separation from living/sleeping quarters
Inspector’s note: Missing hands washing signs in employee women's toilet room. Instructed to install.
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GeneralMinor (pre-2018 form)
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector’s note: Cooks and food handlers with beard not wearing a beard restraints, instructed to wear.
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Pass
Canvass · Pass
5 general Show violations
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GeneralMinor (pre-2018 form)
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector’s note: Disposable plastic cups used as a scoop for bulk-food containers, instructed to use proper scoops.
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GeneralMinor (pre-2018 form)
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector’s note: Food strainers with loose wires, instructed to use sound utensils.
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Bottom shelf of prep cooler in main kitchen with standing water, instructed to eliminate.
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GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: Damaged sections of wall behind and next to prep tables in main kitchen, instructed to install a derable cover that's easily cleaned.
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GeneralMinor (pre-2018 form)
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector’s note: Cooks and food handlers with beard not wearing a beard restraints, instructed to wear.
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Pass
Canvass · Pass
1 general Show violations
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GeneralMinor (pre-2018 form)
Food (ice) dispensing utensils, wash cloths properly stored
Inspector’s note: Observed the ice scoop being stored on top of the ice machine. Instructed to store ice scoop in a manner that prevents contamination of the scoop.
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Pass
Canvass Re-Inspection · Pass
No violations
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Fail
Canvass · Fail
6 general Show violations
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GeneralSerious (pre-2018 form)
Food protected during storage, preparation, display, service and transportation
Inspector’s note: Foods not protected from contamination during storage and preparation. Observed several food items (beef, chicken, pork, shrimp stock and sous vide items)stored in vacuum packaged plastic in walk-in freezer/cooler on 5th and 3rd fl. A vacuum packaging machine on premises without an approved haccp plan for vacuum packaging. Machine was tagged and also 2 circulators for sous vide machine one in use at main kitchen area. Manager stated that the foods in question were vacuum packaged on the premises. Manager voluntarily discarded approx. 36lbs of various food items and approx. 245lbs of frozen food items were tagged held for inspection. Total approx. Value $1500.00. Serious violation 7-38-005(a).
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GeneralSerious (pre-2018 form)
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector’s note: Observed 30 small flying insects on ceiling in banquet kitchen area and dishroom leading to dishware storage area.
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GeneralSerious (pre-2018 form)
Outside garbage waste grease and storage area; clean, rodent proof, all containers covered
Inspector’s note: Outside garbage area not maintained with debris on compactor and ground around it. Must clean and maintain. Serious violation 7-38-020. No citation issued.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Clean floor in between and behind heavy equipment at coffee station of food debris to prevent pest harborage and breeding.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Clean floor in dishware storage area of debris under shelving, along wallbase and at corners.
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GeneralMinor (pre-2018 form)
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector’s note: Observed leak under 3-comp sink at pipe in dish room. Must repair.
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Conditional
Canvass · Pass w/ Conditions
1 critical3 general Show violations
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CriticalCritical (pre-2018 form)
Hands washed and cleaned, good hygienic practices; no bare hand contact with ready-to-eat foods.
Inspector’s note: Observed food handler in the prep area chopping cooked bacon eat some of the bacon and continued to chop bacon. Instructed to not eat in the prep area and to wash hands after eating and before handling food. Critical violation 7-38-010(a)
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Observed floor under ovens on the cook line with accumulated grease. Instructed to clean and maintain floors.
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GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: Observed walls throughout dry storage and the kitchen/prep area damaged. Instructed to repair and maintain walls.
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GeneralMinor (pre-2018 form)
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector’s note: Observed a blown light bulb in the protein walk in cooler and a missing light bulb in the pastry walk in freezer. Instructed to provide and maintain adequate lighting.
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Conditional
Canvass · Pass w/ Conditions
3 general Show violations
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GeneralSerious (pre-2018 form)
Outside garbage waste grease and storage area; clean, rodent proof, all containers covered
Inspector’s note: Found outside dumpster areas not clean. Found garbage overflowing onto floors. Serious violation. Citation issued. 7-38-020.
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GeneralMinor (pre-2018 form)
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector’s note: Found food containers not stored properly. Must store inverted.
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GeneralMinor (pre-2018 form)
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector’s note: Found mops and brooms not stored properly.
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Pass
License · Pass
2 general Show violations
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GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: The walls and ceilings shall be in good repair and easily cleaned. CHIPPED WALLS BEHIND DRY STORAGE SHELVES AND NEXT TO PREP TABLE, INSTRUCTED TO PROVIDE DURABLE SMOOTH SURFACE.
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GeneralMinor (pre-2018 form)
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector’s note: Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. LEAKY PIPE UNDER HAND SINK, INSTRUCTED TO REPAIR AND MAINTAIN.
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More in ZIP 60611
Source: Chicago Department of Public Health (CDPH) open data, refreshed hourly. Last inspection 3 months ago. Always confirm with the official record.