Shell Subway

No violations were recorded at this inspection.

1. May 20, 2026 Pass

   Complaint · Pass

   2 general Show violations

   • GeneralFacility upkeep

     Plumbing problems, or missing protection against backflow.

     Inspector’s note: : observed exposed handwashing sink draining slow in rear dishwashing area. Must repair and maintain at all times.

     Official wording (code 51)

     Plumbing installed; proper backflow devices

   • GeneralFacility upkeep

     Toilet rooms weren’t built, stocked, or cleaned properly.

     Inspector’s note: Observed no covered waste receptacles provided in the unisex public washroom. Must provide coverd waste receptacles and maintain at all times.

     Official wording (code 53)

     Toilet facilities: properly constructed, supplied, & cleaned

2. Mar 24, 2026 Pass

   Canvass · Pass

   3 general Show violations

   • GeneralFood temperature

     Thermometers were missing or inaccurate.

     Inspector’s note: Visible and working thermometer needed in the 2-door prep cooler located behind front counter. Must provide and maintain.

     Official wording (code 36)

     Thermometers provided & accurate

   • GeneralFood handling

     Single-use items weren’t stored or used properly.

     Inspector’s note: Observed items stored on floor in front preparation area and rear food storage areas. Must elevate items of the floor. Observed milk crates being used as a shelving inside walk-in cooler and rear food storage area. Must removed milk crates and use approved shelving that is 6inches off the floor and provide floor accessibility to ensure adequate facility cleaning.

     Official wording (code 45)

     Single-use/single-service articles: properly stored & used

   • GeneralFacility upkeep

     Plumbing problems, or missing protection against backflow.

     Inspector’s note: Observed exposed handwashing sink draining slow in rear dishwashing area. Must repair and maintain at all times.

     Official wording (code 51)

     Plumbing installed; proper backflow devices

3. Sep 17, 2025 Pass

   Canvass · Pass

   2 general1 paperwork Show violations

   • GeneralFood temperature

     Frozen food was thawed the wrong way.

     Inspector’s note: Observed frozen soup and deli meat in original packaging thawing at room temperature at the rear food preparation counter. Instructed to thaw tcs food items using approved thawing methods such as under refrigeration or under running water at 70.0f or below and maintain.

     Official wording (code 35)

     Approved thawing methods used

   • GeneralFacility upkeep

     Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

     Inspector’s note: Observed cabinet door beneath handwashing sink in the front preparation area to be in poor repair, detached from hinges. Instructed to repair or replace handwashing sink cabinet door and maintain all equipment in good repair and proper adjustment.

     Official wording (code 47)

     Food & non-food contact surfaces cleanable, properly designed, constructed & used

   • PaperworkManagement & training

     Required allergen training was missing.

     Inspector’s note: Observed food employees with city of chicago certified manager certificate missing allergen awareness training and certificate(s) at time of inspection. Instructed to provide all food employees with city of chicago certified manager certificate with additional allergen awareness training and maintain certificate(s) on-site for inspector review at all times.

     Official wording (code 58)

     Allergen training as required

4. Dec 6, 2024 Pass

   Canvass · Pass

   1 general Show violations

   • GeneralFacility upkeep

     Toilet rooms weren’t built, stocked, or cleaned properly.

     Inspector’s note: Observed broken cover on trash can in public restroom. Instructed to correct.

     Official wording (code 53)

     Toilet facilities: properly constructed, supplied, & cleaned

5. Sep 18, 2023 Pass

   Canvass · Pass

   4 general Show violations

   • GeneralFood temperature

     Frozen food was thawed the wrong way.

     Inspector’s note: Observed improper thawing procedure of frozen cooked chicken breast. Instructed management, thawing must occur under refrigeration that maintains the food temperature at 41.0f or less or completely submerged under running water or thawed in a microwave oven and immediately transferred to conventional cooking equipment with no interruption in the process. Instructed to maintain correct thawing procedures.

     Official wording (code 35)

     Approved thawing methods used

   • GeneralFood temperature

     Thermometers were missing or inaccurate.

     Inspector’s note: Some coolers missing conspicuously placed thermometers. Instructed to provide thermometer visible inside all coolers.

     Official wording (code 36)

     Thermometers provided & accurate

   • GeneralFacility upkeep

     Equipment and surfaces were dirty.

     Inspector’s note: Instructed to detail clean and maintain storage racks with excessive dust accumulation (underneath condenser fan) inside walk-in cooler.

     Official wording (code 49)

     Non-food/food contact surfaces clean

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Instructed to detail clean and maintain floors behind grease box underneath 3 compartment sink.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

6. Sep 13, 2022 Pass

   Canvass · Pass

   2 general2 paperwork Show violations

   • GeneralFacility upkeep

     Garbage wasn’t handled or stored properly.

     Inspector’s note: Instructed to detail clean and maintain rear outside enclosure under and around garbage dumpsters with some litter debris on ground.

     Official wording (code 54)

     Garbage & refuse properly disposed; facilities maintained

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Instructed to detail clean and maintain floor and floor drain with spilled debris underneath the 3-compartment sink area.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

   • PaperworkManagement & training

     Not all food employees had food-handler training.

     Inspector’s note: Observed a food handling employee without a food handler certificate.instructed that all food handling employees must show proof of training.

     Official wording (code 57)

     All food employees have food handler training

   • PaperworkManagement & training

     Required allergen training was missing.

     Inspector’s note: Observed expired allergen training certificates on the premises.allergen training is required for all employees that have a city of chicago sanitation certificates.

     Official wording (code 58)

     Allergen training as required

7. Aug 18, 2021 Pass

   Canvass · Pass

   2 general Show violations

   • GeneralFacility upkeep

     Equipment and surfaces were dirty.

     Inspector’s note: Observed slight build up of black slime on caulk on tiles behind washbowl sinks in both men's and women's toilet rooms. Instructed to remove caulk, clean, sanitize, re-caulk, and maintain in good condition.

     Official wording (code 49)

     Non-food/food contact surfaces clean

   • GeneralFacility upkeep

     Toilet rooms weren’t built, stocked, or cleaned properly.

     Inspector’s note: Observed no covered trash receptacle inside women's toilet room. Instructed to provide.

     Official wording (code 53)

     Toilet facilities: properly constructed, supplied, & cleaned

8. Oct 23, 2020 Pass

   Canvass · Pass

   5 general2 paperwork Show violations

   • GeneralFood handling

     Single-use items weren’t stored or used properly.

     Inspector’s note: All stored items throughout the front and rear storage areas must be elevated from the floors.

     Official wording (code 45)

     Single-use/single-service articles: properly stored & used

   • GeneralFacility upkeep

     Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

     Inspector’s note: Must remove tape from the lid of the women's washroom waste receptacle.----broken/missing door handle on the rear subway tall reach-in cooler. Must replace.

     Official wording (code 47)

     Food & non-food contact surfaces cleanable, properly designed, constructed & used

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Floor behind the grease trap and floor drain at the three compartment sink with dirt and debris. Must clean and maintain.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Missing/damaged floor tiles inside the large walk-in cooler. Must replace/repair.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

   • GeneralFacility upkeep

     Ventilation or lighting was inadequate.

     Inspector’s note: Observed an employees personal belongings in the front dry food storage area. Instructed to store in the designated employee locker area.

     Official wording (code 56)

     Adequate ventilation & lighting; designated areas used

   • PaperworkManagement & training

     Not all food employees had food-handler training.

     Inspector’s note: Observed expired food handler certificates. Must provide valid food handler certificates for all required employees.

     Official wording (code 57)

     All food employees have food handler training

   • PaperworkManagement & training

     Required allergen training was missing.

     Inspector’s note: No proof of allergen training or certificates on site for all the city of chicago certified food managers. Must provide for all of the city of chicago certified food managers.

     Official wording (code 58)

     Allergen training as required

9. Jul 1, 2019 Pass

   Canvass · Pass

   1 general Show violations

   • GeneralFacility upkeep

     Plumbing problems, or missing protection against backflow.

     Inspector’s note: Backflow prevention device not located on soda/ice machine water line. Must provide and make visible backflow prevention device for soda/ice machine water line.

     Official wording (code 51)

     Plumbing installed; proper backflow devices

10. Aug 20, 2018 Conditional

    Canvass · Pass w/ Conditions

    2 critical1 general1 paperwork Show violations

    • CriticalManagement & training

      Staff weren’t trained on, or didn’t follow, the rules for reporting illness.

      Inspector’s note: 2-102.14(a) employee health policy not available at this time. Instructed to implement an employee health policy, and maintain policy on-site. For more information regarding policy go to www.cityofchicago.org/health. Priority foundation, 7-38-012(a) no citation issued.

      Official wording (code 3)

      Management, food employee and conditional employee; knowledge, responsibilities and reporting

    • CriticalManagement & training

      No written plan or kit for cleaning up vomit or diarrhea.

      Inspector’s note: 2-501.11 found no procedure for responding to vomiting and diarrheal events on site. Instructed facility to implement an appropriate procedure, with necessary supplies, and to maintain. Priority foundation violation 7-38-005. No citation issued.

      Official wording (code 5)

      Procedures for responding to vomiting and diarrheal events

    • GeneralFood handling

      In-use utensils weren’t stored properly.

      Inspector’s note: 3-304.12 (a) observed a handled spoon in the container of chicken at subway with the handle lying in food. Instructed to store handled scoops either in the food with the handle facing up, or in a seperate container in between use.

      Official wording (code 43)

      In-use utensils: properly stored

    • PaperworkManagement & training

      Required allergen training was missing.

      Inspector’s note: Pa 100-0367 person in charge has no allergen training certificate. Instructed to provide. Core violation pa100-0367. No citation issued.

      Official wording (code 58)

      Allergen training as required

11. Nov 24, 2017 Pass

    Canvass Re-Inspection · Pass

    No violations

12. Nov 17, 2017 Fail

    Canvass · Fail

    2 general Show violations

    • GeneralSerious (pre-2018 form)

      Previous minor violation(s) corrected 7-42-090

      Inspector’s note: The previous minor violations from report #1982733 dated on 02/07/17 not corrected-#33 observed dust on exterior of coolers/table tops and exterior of sinks. Instructed manager to clean and maintain all equipment, #34 observed dust build up on floor at prep and dishwash area. Must clean floor throughout and maintain. Instructed manager said previous minor violations must be corrected by date of reinspection. Serious violation 7-42-090.

    • GeneralMinor (pre-2018 form)

      Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

      Inspector’s note: Both mens and womens washrooms handwash bowls running water time not 15 seconds continuous water running time. Instructed manager to recalibrate both handwash bowls running water time to 15 seconds in both mens/womens washrooms.

13. Feb 7, 2017 Pass

    Canvass · Pass

    2 general Show violations

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: Observed dust on exterior of coolers/table tops and exterior of sinks. Instructed manager to clean and maintain all equipment.

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Observed dust build up on floor at prep and dish wash area. Must clean floor throughout and maintain.

14. Dec 14, 2016 No Entry

    Canvass · No Entry

    No violations

15. Aug 31, 2016 Pass

    Canvass · Pass

    3 general Show violations

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: Must defrost both ice cream box freezers to remove encrusted ice/frost build-up.

    • GeneralMinor (pre-2018 form)

      Lighting: required minimum foot-candles of light provided, fixtures shielded

      Inspector’s note: Must provide light shields or shatter proof bulbs at the prep area above the hand washing sink and the sandwich prep line.

    • GeneralMinor (pre-2018 form)

      Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

      Inspector’s note: Must repair small leak at pipe under the 3-comp sink. Found exposed hand sink slow draining. Must repair so as to drain faster.

16. Jul 31, 2015 Pass

    Canvass · Pass

    3 general Show violations

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: Clean fan covers and shelvings inside the walk-in-cooler and maintain.

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Floors along walls and in all corners and inside the walk-in-cooler in need for further cleaning and mop up red icee syrup spills beneath storage rack and maintain.

    • GeneralMinor (pre-2018 form)

      Food handler requirements met

      Inspector’s note: Food handler requirement not met.instructed to provide and maintain as required.

17. Nov 19, 2014 Pass

    Canvass · Pass

    2 general Show violations

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: Must clean shelves down grocery aisle,

    • GeneralMinor (pre-2018 form)

      Toilet room doors self closing: dressing rooms with lockers provided: complete separation from living/sleeping quarters

      Inspector’s note: Must provide additional space for employees belongings to be stored nice and neatly, restrict storing on food product,

18. Apr 24, 2014 Pass

    Canvass · Pass

    2 general Show violations

    • GeneralMinor (pre-2018 form)

      Food and non-food contact surfaces properly designed, constructed and maintained

      Inspector’s note: Must provide splash guard at exposed hand sink in subway area, next to counter table,

    • GeneralMinor (pre-2018 form)

      Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

      Inspector’s note: Must provide three sink stoppers for three compartment, and repair leaking faucet at same sink,

19. Oct 28, 2013 Pass

    Complaint · Pass

    3 general Show violations

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Floor under and behind the prep table and 3 compartment sink in the subway area,needs detail cleaning and maintain. Also the ground behind the ice cooler needs detail cleaning(with debris).

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: Must clean in detail the ceiling close to the vent thru-out the store/restaurant (with dust accumulated).

    • GeneralMinor (pre-2018 form)

      Toilet room doors self closing: dressing rooms with lockers provided: complete separation from living/sleeping quarters

      Inspector’s note: Must re adjust the self closing device on the door of the washroom(not closing all the way).

20. Jan 25, 2013 Closed

    Canvass · Out of Business

    The inspector found this business closed.

    No violations

21. Jan 24, 2013 Conditional

    Canvass · Pass w/ Conditions

    4 general Show violations

    • GeneralSerious (pre-2018 form)

      No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors

      Inspector’s note: Found front entrance door with over 1/4 of an inch gap at the bottom of the door. Instructed to rodent/insects proofed the door. Citation issued serious 7-38-020. Manager fixed the bottom of the door and is now rodent/insects proofed while i was still typing the report.

    • GeneralMinor (pre-2018 form)

      Food and non-food contact surfaces properly designed, constructed and maintained

      Inspector’s note: Must repair rubber gasket along the door of the 4 door out 8 door reach in cooler. (ripped off rubber gasket) and maintain. Defrost the ice cream freezer with heavy ice accumulated.

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: Must clean inside the cabinet under the washbowl sink in the washroom.

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: Must clean the vent cover inside the washroom with accumulated dust build up.

22. Jun 10, 2010 Pass

    Suspected Food Poisoning · Pass

    2 general Show violations

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.OBSERVED REAR TABLE NOT CLEAN INSTRUCTED TO CLEAN.

    • GeneralMinor (pre-2018 form)

      Linen: clean and soiled properly stored

      Inspector’s note: Soiled and clean linens, coats, and aprons shall be properly stored.OBSERVED WIPING CLOTHES STORED ON FRONT SHELF IMPROPERLY STORED INSTRUCTED TO STORE IN A CONTAINER OF SANITIZE SOULATION 100 PPM CHLORINE BLEACH.