Potbelly Sandwich Shop
6464 N Sheridan Rd, Chicago, IL 60626
Restaurant ZIP 60626 Risk 1 (High)
Passed · as of Sep 14, 2026
Potbelly Sandwich Shop was last inspected on September 14, 2026 with a result of “Pass”. Inspectors found 1 violation.
Latest inspection
September 14, 2026 · Complaint
Result: Pass
1 paperwork-
PaperworkManagement & training
Not all food employees had food-handler training.
Inspector’s note: Observed several food handling employees without a food handler training certificate. Must provide third party certificates for all food handling employees or proof of potbelly food handler training which has been approved by idph.
Official wording (code 57)
All food employees have food handler training
Inspection history
18 inspections on record
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Pass
Canvass · Pass
No violations
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Pass
Canvass · Pass
1 critical6 general Show violations
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CriticalFood handling
Surfaces that touch food weren’t cleaned and sanitized.
Inspector’s note: Interior of ice machine compartments not clean (interior top). Ice is used for human consumption. Instructed to clean, sanitize and maintain unit.
Official wording (code 16)
Food-contact surfaces: cleaned & sanitized
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GeneralFood handling
Food wasn’t labeled or wasn’t in its original container.
Inspector’s note: Dry food in plastic containers must be labeled with common name:flour,sugar etc.
Official wording (code 37)
Food properly labeled; original container
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Some cutting boards in the kitchen with dark stains and deep cuts,must refinish or replace said cutting boards
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: Excess sticky substance at self serve soda machine by the nozzles.clean and maintain.
Official wording (code 49)
Non-food/food contact surfaces clean
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GeneralFacility upkeep
Plumbing problems, or missing protection against backflow.
Inspector’s note: Repair broked backflow prevention device at faucet of mop sink.
Official wording (code 51)
Plumbing installed; proper backflow devices
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Remove syrup from floor inside the cabinet of ice machine and sode dispenser in serving area.clean and maintain.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Ventilation or lighting was inadequate.
Inspector’s note: Broken protective light shield at rear prep area by the door in prep area.replace.
Official wording (code 56)
Adequate ventilation & lighting; designated areas used
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Pass
Canvass · Pass
1 general Show violations
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed food debris, loose carbroard, and empty boxes beneath shelves in the rear food storage shelf as well as under the standing two door cooler. Instructed manager to clean and maintain area free of debris.
Official wording (code 55)
Physical facilities installed, maintained & clean
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Pass
Canvass · Pass
1 general Show violations
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GeneralFood temperature
Thermometers were missing or inaccurate.
Inspector’s note: Observed small reach in coolers without thermometers inside on cooking line. Make sure all refrigeration units have interal thermometers at all times.
Official wording (code 36)
Thermometers provided & accurate
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Conditional
Canvass · Pass w/ Conditions
1 critical3 general2 paperwork Show violations
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: A sign or poster notifying food employees to wash their hands is not provided at gender restrooms, and handwashing sinks are used by food employees. Provide a visible handwashing sign at each hand sink.-- provided hand washing sign on site.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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GeneralFood temperature
Thermometers were missing or inaccurate.
Inspector’s note: Thermometers are not provided in prep-line coolers near the front dessert area. Cold/hot holding equipment used for time/temperature control for safety shall have at least one thermometer in an easily viewed location.
Official wording (code 36)
Thermometers provided & accurate
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GeneralFacility upkeep
Toilet rooms weren’t built, stocked, or cleaned properly.
Inspector’s note: All gender restroom lacks a covered receptacle for the disposal of feminine hygiene products. Provide at least one covered trash receptacle in the restroom.
Official wording (code 53)
Toilet facilities: properly constructed, supplied, & cleaned
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Ceiling tiles near vent in the back preparation/storage area are soiled with debris. The facility must be clean and maintained.
Official wording (code 55)
Physical facilities installed, maintained & clean
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PaperworkManagement & training
No manager on duty held a City of Chicago food sanitation certificate.
Inspector’s note: The certified food manager is not present on site while tcs foods are prepared (turkey deli meats) and served to the public. A person that holds a city of chicago sanitation certificate must be present at all times during hours of operation. Priority foundation violation 7-38-012 citation issued.
Official wording (code 2)
City of chicago food service sanitation certificate
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: The person that holds the city of chicago sanitation certificate does not have a food allergen certificate. All employees that hold a valid city of chicago sanitation certificate on site must obtain a valid allergen certificate.
Official wording (code 58)
Allergen training as required
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Pass
Canvass · Pass
No violations
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Pass
Canvass · Pass
2 general Show violations
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GeneralFood handling
Food wasn’t protected from contamination during prep, storage, or display.
Inspector’s note: Food containers stored on floor inside walk-in cooler. Must provide proper, raised shelving to store food containers 6" off floor
Official wording (code 39)
Contamination prevented during food preparation, storage & display
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Instructed to clean floor drain at the rear by the 3 compartment sink.
Official wording (code 55)
Physical facilities installed, maintained & clean
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Pass
Canvass · Pass
1 critical6 general Show violations
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CriticalFood handling
Surfaces that touch food weren’t cleaned and sanitized.
Inspector’s note: Noted mineral build-up at gray panel of ice machine(self serve)in dining area,clean,sanitize and maintain
Official wording (code 16)
Food-contact surfaces: cleaned & sanitized
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GeneralFood handling
Food wasn’t labeled or wasn’t in its original container.
Inspector’s note: Label food bottles(white dressing) with common name,once is removed from original containers -
Official wording (code 37)
Food properly labeled; original container
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Milk/bread crates used for shelves remove and provide raised shelves for housekeeping purpose
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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GeneralFacility upkeep
Equipment or surfaces were in poor repair or made of material that can’t be cleaned.
Inspector’s note: Observed two cutting boards with open seams and dark stains in rear prep area,instructed to refinish or replace said cutting boards.
Official wording (code 47)
Food & non-food contact surfaces cleanable, properly designed, constructed & used
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GeneralFacility upkeep
Garbage wasn’t handled or stored properly.
Inspector’s note: Inside refusal storage not maintain,excess debris on floor under and around garbage/recycle containers:papers,gloves,food etc,must clean and maintain area.
Official wording (code 54)
Garbage & refuse properly disposed; facilities maintained
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed rear hallway leading to garbage room with clutter(brown bags filled with paper,boxes,soda boxes, etc. Remove any unnecessary items and store all remaining items at least 6 inches off floor to prevent insect and rodent harborage.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Ventilation or lighting was inadequate.
Inspector’s note: Protective shields in rear prep room with black dust accumulation. Clean and maintain .
Official wording (code 56)
Adequate ventilation & lighting; designated areas used
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Pass
Complaint · Pass
5 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector’s note: Observed door broken to separate patrons area from food preparation area. Replace door to food preparation area and maintain.
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GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: Observed ceiling vents and light sheilds in rear prep room with black dust accumulation. Clean and maintain ceiling, vents, and lights.
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GeneralMinor (pre-2018 form)
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector’s note: Observed burnt out bulb above hood. Replace and maintain.
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GeneralMinor (pre-2018 form)
Refrigeration and metal stem thermometers provided and conspicuous
Inspector’s note: Observed thermometer missing from small refrigerator accross from conveyer oven. Replace and maintain.
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GeneralMinor (pre-2018 form)
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector’s note: Observed rear hallway leading to garbage room with clutter. Remove any unecessary items and store all remaining items at least 6 inches off floor and 6 inches away from wall to prevent insect and rodent harborage.
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Pass
Canvass · Pass
3 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Soda nozzles at soda dispenser stickey.instructed management to clean and sanitize nozzles regularly.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Noted floor under soda dispenser cabinet dirty.instructed management to clean and maintain.
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GeneralMinor (pre-2018 form)
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector’s note: Noted interior of hood over sandwich conveyor oven greasy and dusty.instructed management to clean and maintain hot hood.
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Pass
Complaint · Pass
4 general Show violations
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GeneralMinor (pre-2018 form)
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector’s note: Noted hotel pans not proerly stored(inverted) after sanitizing.instructed management on how to properly store multi-use utensils after sanitizing.
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Noted ice cream freezer with ice cream on bottom of freezer.instructed management to clean ice cream freezer.
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GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: Noted ceiling panels dirty at rear prep area. Instructed management to clean.
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GeneralMinor (pre-2018 form)
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector’s note: Noted exposed handsink at front line slow draining. Instructed management to repair.
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Pass
Canvass · Pass
3 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Noted food particulates on toaster oven. Instructed management to clean.
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GeneralMinor (pre-2018 form)
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector’s note: Noted burnt out light under hood. Instructed management to replace.
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GeneralMinor (pre-2018 form)
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector’s note: Mens and womens restrooms ventilation not functioning. Instructed management to repair. Noted no grease trap under three compartment sink .instructed management to install or provide a location of where it is by the next inspection.
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Pass
Canvass · Pass
4 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Observed rust on the bottom tray of the soda machine in the dining area. Instructed to clean and maintain.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Observed dirty floors in the walk-in cooler and freezer, instructed to clean and maintain.
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GeneralMinor (pre-2018 form)
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector’s note: Observed missing light under the hood, and unknown debris in the light sheilds in the rear prep area. Instructed to install working light and clean sheilds and maintain.
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GeneralMinor (pre-2018 form)
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector’s note: Observed clutter in rear, around hot water tank. Instructed to remove items six inches off floor to prevent rodent harborage and maintain.
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No Entry
Canvass · No Entry
No violations
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Pass
Canvass · Pass
1 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Interior of ice machine with a minimum pink mineral build-up,instructed to clean and maintain
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Pass
License Re-Inspection · Pass
No violations
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Fail
License · Fail
3 general Show violations
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GeneralSerious (pre-2018 form)
Food protected during storage, preparation, display, service and transportation
Inspector’s note: Found no sneeze guards installed at station where clean salad bowls are stored. Serious violation. No citation issued.
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GeneralSerious (pre-2018 form)
Outside garbage waste grease and storage area; clean, rodent proof, all containers covered
Inspector’s note: Found outside dumpster areas not clean. Overflowing garbage. Serious violation. No citation issued.
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GeneralMinor (pre-2018 form)
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector’s note: Found glass light fixture above food preparation areas.
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More in ZIP 60626
Source: Chicago Department of Public Health (CDPH) open data, refreshed hourly. Last inspection 7 weeks ago. Always confirm with the official record.