Pioneer Gardens

No violations were recorded at this inspection.

1. Feb 26, 2026 Fail

   Canvass · Fail

   2 critical2 general Show violations

   • CriticalHygiene & sanitation

     Hand sinks were missing, blocked, or not stocked with soap and towels.

     Inspector’s note: Observed handsink in prep area not stocked with hand soap. Informed person in charge that hand soap must be available at handsinks at all times. Food handler obtained hand soap for hand sink during time of inspection. Priority foundation violation #7-38-030(c). Citation issued.

     Official wording (code 10)

     Adequate handwashing sinks properly supplied and accessible

   • CriticalHygiene & sanitation

     Hand sinks were missing, blocked, or not stocked with soap and towels.

     Inspector’s note: Observed no paper towels at the hand-sink in the prep area. Informed person in charge that paper towels must be available at hand sinks at all times. Food handler obtained paper towels for hand sink during time of inspection. Priority foundation violation #7-38-030(c). See above.

     Official wording (code 10)

     Adequate handwashing sinks properly supplied and accessible

   • GeneralFood handling

     Food wasn’t labeled or wasn’t in its original container.

     Inspector’s note: Noted no labels for bulk storage containers (rice). Instructed person in charge all bulk and working food ingredient containers must be labeled with contents name.

     Official wording (code 37)

     Food properly labeled; original container

   • GeneralPests

     Insects, rodents, or animals were present, or the building wasn’t sealed against them.

     Inspector’s note: Observed evidence of rodent activity on the premises. Observed approximately 75 mouse droppings on the floor along walls of kitchen prep area. Management instructed to clean and remove all rodent droppings from all affected areas. Advised for additional pest control service is needed to eliminate the pest activity. Priority foundation #7-38-020(a). Citation issued.

     Official wording (code 38)

     Insects, rodents, & animals not present

2. Mar 21, 2025 Pass

   Canvass Re-Inspection · Pass

   No violations

3. Mar 12, 2025 Fail

   Canvass · Fail

   4 general Show violations

   • GeneralPests

     Insects, rodents, or animals were present, or the building wasn’t sealed against them.

     Inspector’s note: Noted 25 mice droppings scattered along the wall base and in corners in the dry food storage area, noted 10 mice droppings in the utility closet on top of chemical container. Also not 20 mice droppings scattered inside unused dish washing machine. Instructed manager to remove and detail clean all affected areas and call pest control for service. Priority foundation citation issued #7-38-020(a).

     Official wording (code 38)

     Insects, rodents, & animals not present

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Noted holes and opening into the wall base inside and outside of the walk in cooler. Also in the dry storage room. Must seal where every needed to prevent entry points for pest.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Floors need cleaning through out especially where droppings were found. Must detail clean the interior of the walk in cooler to remove black substance in the ceiling, walls and fan cover.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Observed ceiling tiles and light shields in poor repair and/or dirty. Must replace and clean as needed.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

4. Mar 13, 2024 Pass

   Canvass · Pass

   4 general Show violations

   • GeneralFood handling

     Food wasn’t labeled or wasn’t in its original container.

     Inspector’s note: Must label bulk storage container with product name.

     Official wording (code 37)

     Food properly labeled; original container

   • GeneralFacility upkeep

     Equipment and surfaces were dirty.

     Inspector’s note: Must clean the interior of the ice machine in the kitchen, also clean the interior ceiling, wall and floors inside both walk in coolers and freezers to remove debris, dust and/or spill.

     Official wording (code 49)

     Non-food/food contact surfaces clean

   • GeneralFacility upkeep

     Plumbing problems, or missing protection against backflow.

     Inspector’s note: Observed multiple leaks the 3 comp sink and dish washing machine. Must repair and maintain.

     Official wording (code 51)

     Plumbing installed; proper backflow devices

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Must clean the floors and the floor drains in the kitchen. Must detail clean the floors in the walk in cooler and freezer to remove spills and debris. Also clean the floor in dining area.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

5. Nov 15, 2023 Pass

   Canvass · Pass

   3 general1 paperwork Show violations

   • GeneralFacility upkeep

     Equipment and surfaces were dirty.

     Inspector’s note: The following needs to be cleaned: the bottom area of the fryers and exterior surfaces, clean shelf under juice machine in kitchen, clean can opener blade at prep table.

     Official wording (code 49)

     Non-food/food contact surfaces clean

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Instructed to clean the light shields in the kitchen area to remove dust observed on shields. Instructed to clean floors under and around kitchen equipment where needed.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Observed mops and brooms in the closet not organized; instructed to provide a hanging rack to store mops and brooms properly in utility closet.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

   • PaperworkManagement & training

     Not all food employees had food-handler training.

     Inspector’s note: Some food handlers do not have the required food handler training certificate; instructed to obtain.

     Official wording (code 57)

     All food employees have food handler training

6. Sep 26, 2022 Pass

   Canvass · Pass

   6 general Show violations

   • GeneralFacility upkeep

     Equipment and surfaces were dirty.

     Inspector’s note: Instructed to clean and maintain the following: can opener blade and sleeve holder, exterior surface of stove and fryer and bottom area of fryer to remove grease.

     Official wording (code 49)

     Non-food/food contact surfaces clean

   • GeneralFacility upkeep

     Plumbing problems, or missing protection against backflow.

     Inspector’s note: Observed a constant trickle of running water at the faucet of the two comp sink; repair so that water is not constantly running.

     Official wording (code 51)

     Plumbing installed; proper backflow devices

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Instructed to clean the floor under and around kitchen equipment, clean floor inside of the walk-in cooler and freezer. Clean all ceiling vents/light shields in kitchen, storage room and utility closet to remove dust observed. Clean the interior of the utility sink in the kitchen utility closet and maintain.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Instructed to organize and maintain utility closet in the kitchen.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Observed mops and brooms in the closet not organized; instructed to provide a hanging rack to store mops and brooms properly in utility closet.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

   • GeneralFacility upkeep

     Ventilation or lighting was inadequate.

     Inspector’s note: Instructed to clean the vents above the cooking equipment in the hooded system.

     Official wording (code 56)

     Adequate ventilation & lighting; designated areas used

7. May 3, 2021 Pass

   Canvass · Pass

   4 general Show violations

   • GeneralFacility upkeep

     Equipment and surfaces were dirty.

     Inspector’s note: Observed the bottom interior of the fryer in need of cleaning to remove grease and food particles; clean fryer.

     Official wording (code 49)

     Non-food/food contact surfaces clean

   • GeneralFacility upkeep

     Plumbing problems, or missing protection against backflow.

     Inspector’s note: Observed a leak at the third compartment stopper valve of the three compartment sink; repair, seal or replace valve to avoid leaking.

     Official wording (code 51)

     Plumbing installed; proper backflow devices

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Instructed to clean floor under and behind cooking equipment, clean under sinks and dishmachine.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

   • GeneralFacility upkeep

     Ventilation or lighting was inadequate.

     Inspector’s note: Instructed to clean the vents in the hooded system above the cooking equipment.

     Official wording (code 56)

     Adequate ventilation & lighting; designated areas used

8. Sep 27, 2019 Pass

   Canvass · Pass

   3 general Show violations

   • GeneralFacility upkeep

     Equipment and surfaces were dirty.

     Inspector’s note: Must clean the following: exterior surfaces of the fryer, stove and kettle, slicer blade and bottom of fryer.

     Official wording (code 49)

     Non-food/food contact surfaces clean

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Must clean floors in corner areas around, under and behind various kitchen equipment. Also clean floor inside of the walk-in cooler and walk-in freezer under shelves. Clean wall around and behind cooking equipment.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

   • GeneralFacility upkeep

     Ventilation or lighting was inadequate.

     Inspector’s note: Clean vents above cooking equipment to remove build up.

     Official wording (code 56)

     Adequate ventilation & lighting; designated areas used

9. Oct 9, 2018 Conditional

   Canvass Re-Inspection · Pass w/ Conditions

   2 critical Show violations

   • CriticalManagement & training

     Staff weren’t trained on, or didn’t follow, the rules for reporting illness.

     Inspector’s note: 2-102.14n observed no employee health policy on site. Must provide priority foundation violation 7-38-012(a)(a) no citation issued.

     Official wording (code 3)

     Management, food employee and conditional employee; knowledge, responsibilities and reporting

   • CriticalManagement & training

     No written plan or kit for cleaning up vomit or diarrhea.

     Inspector’s note: 2-501.11 observed no vomitous and diarrheal incident clean up policy in place and kit on site. Must provide. Priority foundation violation. 7-38-005. No citation issued.

     Official wording (code 5)

     Procedures for responding to vomiting and diarrheal events

10. Oct 3, 2018 Fail

    Canvass · Fail

    5 critical1 general1 paperwork Show violations

    • CriticalManagement & training

      Staff weren’t trained on, or didn’t follow, the rules for reporting illness.

      Inspector’s note: 2-102.14n observed no employee health policy on site. Must provide priority foundation violation 7-38-012(a)(a) no citation issued.

      Official wording (code 3)

      Management, food employee and conditional employee; knowledge, responsibilities and reporting

    • CriticalManagement & training

      No written plan or kit for cleaning up vomit or diarrhea.

      Inspector’s note: 2-501.11 observed no vomitous and diarrheal incident clean up policy in place and kit on site. Must provide. Priority foundation violation. 7-38-005. No citation issued.

      Official wording (code 5)

      Procedures for responding to vomiting and diarrheal events

    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: 6-301.12 observed no hand drying provision in prep kitchen hand sink throughout facility and hand sink. Must obtain and maintain. Priority foundation violation 7-38-030(c).citation issued.

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • CriticalFood temperature

      Cold food was held above a safe temperature.

      Inspector’s note: 3-501.16(a)(2) observed food not meeting tempreature requirements of 41 degrees f or below in prep kitchen area and 1st floor walk in cooler at 45.8- 52.7 degrees f. Roasbeef 8lbs, cooked pasta 10lbs, turkey 3lbs all at 46.7 degrees f. Person in charge voluntary discarded. Approx 20lbs $300 value. Priority violation 7-38-005 citation issued

      Official wording (code 22)

      Proper cold holding temperatures

    • CriticalFood temperature

      Not enough equipment, or the wrong method, to cool and hold food at safe temperatures.

      Inspector’s note: 4-301.11 observed cold holding equipment(walk in coolers) not meeting temperature requirements of 41 degrees f or below in prep kitchen and 1st floor. Both units are tagged must repair and maintain. Priority violation 7-38-005

      Official wording (code 33)

      Proper cooling methods used; adequate equipment for temperature control

    • GeneralFacility upkeep

      Plumbing problems, or missing protection against backflow.

      Inspector’s note: 5-205.15 observed 1 of 3 hand sinks in prep kitchen area near walk in cooler in disrepair non functional (not draining). Must repair and maintain in good repair.

      Official wording (code 51)

      Plumbing installed; proper backflow devices

    • PaperworkManagement & training

      Not all food employees had food-handler training.

      Inspector’s note: 2-102.13 observed facility missing required food handler training certification for all food handler employees. Facility must obtain and maintain all required food handler training certification for all food handler employees on site for inspection review.

      Official wording (code 57)

      All food employees have food handler training

11. Oct 16, 2017 Pass

    Canvass · Pass

    4 general Show violations

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: Clean interior and exterior of ice machine and juice machine.

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Clean all floor drains in prep and dish washing area.. Grout all loose floor tiles in prep and dish washing areas.

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: Seal openings along baseboards near steam table and replace damaged baseboards along walls in prep area. Clean all light shields in dish washing area.

    • GeneralMinor (pre-2018 form)

      Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

      Inspector’s note: Repair leaking faucet on 3-compartment sink.

12. Aug 15, 2016 Pass

    Canvass · Pass

    2 general Show violations

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Observed floor drains in kitchen in need of cleaning; must clean all floor drains in kitchen under and around equipment.

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: Some dust observed in the hooded system above the cooking equipment; must clean vents to remove dust.

13. Sep 23, 2015 Pass

    Canvass Re-Inspection · Pass

    No violations

14. Sep 22, 2015 Conditional

    Canvass · Pass w/ Conditions

    1 critical1 general Show violations

    • CriticalCritical (pre-2018 form)

      Sanitizing rinse for equipment and utensils: clean, proper temperature, concentration, exposure time

      Inspector’s note: Inadequate utensils sanitation. Found high temp dish washing with final rinse at 120f. Instructed mgr to provide 180for higher for final rinse. Critical citaion issued. 7-38-030. Machine is tagged not allowed to use, must contact the office of cdph for tag removal request.

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: 3-comp sink not clean during thawing, insturcted to keep clean to prevent contamination.

15. Oct 30, 2014 Pass

    Canvass · Pass

    2 general Show violations

    • GeneralMinor (pre-2018 form)

      Food and non-food contact surfaces properly designed, constructed and maintained

      Inspector’s note: Observed a loose rubber gasket at the one door cooler in the kitchen to avoid escaping air from unit. (unit holding at proper temperature at this time).

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: Clean walls around handsink/mixer and at the end of the hot holding line in the kitchen. Remove dust from ceiling vents and light shields in kitchen. Replace water stained ceiling tile in the corner of the dry storage room near the door.

16. Jun 17, 2014 Pass

    Canvass · Pass

    4 general Show violations

    • GeneralMinor (pre-2018 form)

      Food in original container, properly labeled: customer advisory posted as needed

      Inspector’s note: No labels observed on bulk storage containers in kitchen next to two comp sink; label containers with name of product inside of container.

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Must detail clean floors under/around/behind cooking equipment, ice machine, dishmachine, sinks and inside of walk-in cooler under shelves. Also clean and maintain floor drains throughout kitchen.

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: Must clean walls around and behind kitchen equipment to remove splatter. Some areas of walls in kitchen near the end of the hot holding line has chipped paint; must remove and repaint areas where needed. Must remove dust observed on ceiling in kitchen around ceiling vents and some light shields. Observed dust on fan covers inside of walk-in cooler; clean and remove.

    • GeneralMinor (pre-2018 form)

      Lighting: required minimum foot-candles of light provided, fixtures shielded

      Inspector’s note: A light shield is missing in dishwashing area at one set of lights; provide a shield for that set of lights.

17. May 13, 2013 Pass

    Tag Removal · Pass

    5 general Show violations

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: The ice machine is in need of cleaning. Must clean and maintain at all times.

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Must clean floors at cook line to remove all heavy grease build up. Must clean and maintain area at all times.

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: Walls at the cook line in need of ceaning to remove all food splatter. Must clean and maintain at all times.

    • GeneralMinor (pre-2018 form)

      Lighting: required minimum foot-candles of light provided, fixtures shielded

      Inspector’s note: Light sheild missing in dish washing area. Must replace and maintain at all times.

    • GeneralMinor (pre-2018 form)

      Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

      Inspector’s note: Ventilation above cook line in need of cleaning to remove all build up. Must clean and maintain at all times.

18. May 3, 2013 Conditional

    Canvass · Pass w/ Conditions

    1 critical5 general Show violations

    • CriticalCritical (pre-2018 form)

      Sanitizing rinse for equipment and utensils: clean, proper temperature, concentration, exposure time

      Inspector’s note: FOUND HIGH TEMPERATURE DISH MACHINE NOT A PROPER RINSE TEMPERATURE. GAUGE ON MACHINE WAS READING 100 DEGREES A RINSE CYCLE. 3 CYCLES WERE CONDUCTED WITH EACH REGISTERING 100 DEGREES. MACHINE BEING HELD FOR INSPECTION AT THIS TIME. MACHINE CAN NOT BE USED UNTIL REINSPECTED BY THE CHICAGO DEPARTMENT OF HEALTH. CONTACT CDPH VIA FAX 312-746-4240 OR VIA E-MAIL cdphfood@cityofchicago.org WHEN READY FOR REINSPECTION. CRITICAL VIOLATION 7-38-030 CITATION ISSUED FAILURE TO MAINTAIN PROPER RINSE TEMPERATURE

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: The ice machine is in need of cleaning. Must clean and maintain at all times.

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Must clean floors at cook line to remove all heavy grease build up. Must clean and maintain area at all times.

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: Walls at the cook line in need of ceaning to remove all food splatter. Must clean and maintain at all times.

    • GeneralMinor (pre-2018 form)

      Lighting: required minimum foot-candles of light provided, fixtures shielded

      Inspector’s note: Light sheild missing in dish washing area. Must replace and maintain at all times.

    • GeneralMinor (pre-2018 form)

      Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

      Inspector’s note: Ventilation above cook line in need of cleaning to remove all build up. Must clean and maintain at all times.

19. Apr 13, 2012 Pass

    Canvass · Pass

    3 general Show violations

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: Must detail clean interior top panel of the ice machine. Must also detail clean interior and exterior of light shield covers.

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Must detail clean the floors around the ice machine.

    • GeneralMinor (pre-2018 form)

      Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

      Inspector’s note: Must repair the leaky faucet at the 2 compartment sink. Drain pipe at the 3 compartment sink open site drain not properly extended over the drain. Must properly extend to prevent splashing water.

20. Aug 25, 2010 Pass

    Complaint · Pass

    6 general Show violations

    • GeneralMinor (pre-2018 form)

      Food in original container, properly labeled: customer advisory posted as needed

      Inspector’s note: Label and date all food products not in origional containers, to ensure the fifi (first in first out) is working.

    • GeneralMinor (pre-2018 form)

      Clean multi-use utensils and single service articles properly stored: no reuse of single service articles

      Inspector’s note: DETAIL CLEAN COOKING EQUIPTMENT INSIDE AND OUTSIDE i.e. DEEP FRYERS, ICE MACHINE, OVEN, VENT HOOD AND COOLERS.

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Noted water pooling in boiler room ( top floor), keep floors dry throughout building at all times. Also detail clean floors, under shelves in corners and along walls throughout. Replace broken weather strip in exit door in roof boiler room.

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: REPLACE ANY AND ALL MISSING, WATER DAMAGED CEILING TILES THROUGHOUT, SEAL ALL HOLES, CRACKS, CREVICES ON WALLS PREVENTING INSECT HORBAGE. CLEAN DUST FROM WALLS THROUGHOUT i.e. FRONT LOBBY AND WALLS IN DINING AREA.

    • GeneralMinor (pre-2018 form)

      Lighting: required minimum foot-candles of light provided, fixtures shielded

      Inspector’s note: Detail clean all light shieds.

    • GeneralMinor (pre-2018 form)

      Refrigeration and metal stem thermometers provided and conspicuous

      Inspector’s note: Replace broken thermometer in cooler.