Panda Express, Inc #1102
29 E Madison St, Chicago, IL 60602
Restaurant ZIP 60602 Risk 1 (High)
Pass with Conditions · as of Mar 31, 2026
Panda Express, Inc #1102 was last inspected on March 31, 2026 with a result of “Pass w/ Conditions”. Inspectors found 7 violations, 3 of them critical.
Latest inspection
March 31, 2026 · Canvass
Result: Pass w/ Conditions
3 critical2 general2 paperwork-
CriticalManagement & training
No one in charge was present who knew the food-safety rules.
Inspector’s note: Pic doesn't have a certified food managers certificate must provide and maintain.(priority foundation 7-38-012)
Official wording (code 1)
Person in charge present, demonstrates knowledge, and performs duties
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CriticalManagement & training
Staff weren’t trained on, or didn’t follow, the rules for reporting illness.
Inspector’s note: Observed no signed employees health policies for employees must provide and maintain.(priority foundation 7-38-010)(citation issued)
Official wording (code 3)
Management, food employee and conditional employee; knowledge, responsibilities and reporting
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Must repair or replace slow drain at hand sink in men's toilet room to be in good repair.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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GeneralFacility upkeep
Equipment and surfaces were dirty.
Inspector’s note: Must clean debris build up from walk in cooler fan guard covers.
Official wording (code 49)
Non-food/food contact surfaces clean
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Must grout floor under front cooking equipment.must seal hole in upper wall above mopsink.
Official wording (code 55)
Physical facilities installed, maintained & clean
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PaperworkManagement & training
No manager on duty held a City of Chicago food sanitation certificate.
Inspector’s note: Observed no certified food manager on duty while tcs foods are being prepared,handled and served such as (chicken,rice,beef,etc)must be on site at all times.(priority foundation 7-38-012)(citation issued)
Official wording (code 2)
City of chicago food service sanitation certificate
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PaperworkFood handling
The inspection summary report wasn’t posted for the public.
Inspector’s note: Observed no previous summary report displayed and visible for public view a summary was given to post at this time.(priority foundation 7-38-010(b)(citation issued)(cos)
Official wording (code 61)
Summary report displayed and visible to the public
Inspection history
26 inspections on record
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Pass
Canvass · Pass
No violations
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Pass
Canvass · Pass
1 paperwork Show violations
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: No proof of allergen training on site for all city of chicago food managers. Instructed management that all city of chicago food managers must complete allergen training and keep certificate on site.
Official wording (code 58)
Allergen training as required
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Pass
Canvass · Pass
1 general Show violations
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GeneralFood handling
Food wasn’t labeled or wasn’t in its original container.
Inspector’s note: Bulk food container ( salt ) not labeled, instructed to label and maintain.
Official wording (code 37)
Food properly labeled; original container
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Pass
Canvass · Pass
1 general Show violations
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Found black mold like substance above 3 comp sink in caulking. Instructes manager to remove and caulk.
Official wording (code 55)
Physical facilities installed, maintained & clean
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Fail
Canvass Re-Inspection · Fail
1 critical Show violations
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CriticalRepeat violation
A previously cited serious violation still wasn’t fixed.
Inspector’s note: Found continued non compliance the following previous priority foundation violation noted on 3/28/22 not corrected by correct by date from inspection report # 2553569: observed no handsink near dish area where the 3-compartment sink is located.a handwashing sink must be located to allow convenient use by employees in all food dispensing areas, food preparation and dishwashing areas. Instructed to install. Priority foundation violation 7-38-030(c). Citation issued. Instructed manager to comply. Priority violation. 7-42-090. Citation issued.
Official wording (code 59)
Previous priority foundation violation corrected
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Fail
Canvass · Fail
1 critical1 paperwork Show violations
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed no handsink near dish area where the 3-compartment sink is located.a handwashing sink must be located to allow convenient use by employees in all food dispensing areas, food preparation and dishwashing areas. Instructed to install. Priority foundation violation 7-38-030(c). Citation issued.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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PaperworkManagement & training
Required allergen training was missing.
Inspector’s note: Found manager with expired allergen training. Instructed manager to renew. All city of chicago food service managers must provide proof of allergen training.
Official wording (code 58)
Allergen training as required
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Pass
Canvass · Pass
2 general Show violations
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Drain pipe running on floor directly, must elevate pipes off floor for better cleaning.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Missing grout at kitchen floor tiles behind cooking equipment, instructed to grout and maintain.
Official wording (code 55)
Physical facilities installed, maintained & clean
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Pass
Canvass · Pass
No violations
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Conditional
Complaint · Pass w/ Conditions
2 critical2 general Show violations
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CriticalManagement & training
No written plan or kit for cleaning up vomit or diarrhea.
Inspector’s note: Observed facility with a bodily fluid spill kit and no written clean-up procedure for responding to vomiting and diarrheal events. Instructed facility to develop a clean-up procedure and maintain appropriate supplies. Must keep both the policy and supplies on site at all times. Priority foundation violation #7-38-005. No citation issued.
Official wording (code 5)
Procedures for responding to vomiting and diarrheal events
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CriticalHygiene & sanitation
Hand sinks were missing, blocked, or not stocked with soap and towels.
Inspector’s note: Observed no handsink near dish area where the 3-compartment sink is located. Instructed to install. Priority foundation violation 7-38-030(c). No citation issued.
Official wording (code 10)
Adequate handwashing sinks properly supplied and accessible
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GeneralFacility upkeep
Floors, walls, or ceilings were damaged or dirty.
Inspector’s note: Observed water stained ceiling tiles in the dining area. Instructed to replace the stained ceiling tiles.
Official wording (code 55)
Physical facilities installed, maintained & clean
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GeneralFacility upkeep
Ventilation or lighting was inadequate.
Inspector’s note: Observed a missing light shield in the above ceiling light unit near the walk in freezer. Instructed to provide and maintain at all times.
Official wording (code 56)
Adequate ventilation & lighting; designated areas used
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Pass
Canvass Re-Inspection · Pass
No violations
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Fail
Canvass · Fail
3 general Show violations
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GeneralSerious (pre-2018 form)
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector’s note: Inadequate insects control, found 8 live cockroaches under wok and cook line. Instructed to eliminate insects activity. Pest control service recommended. Serious citation issued 7-38-020.
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Food debris and oil spills noted under cook line shelves, instructed to clean and maintain.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Waste water and oil spills noted on floor next to 3-comp sink, instructed to clean and maintain.
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Pass
Canvass · Pass
2 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Observed the soda nozzles with build up. Instructed to clean and maintain the soda nozzles.
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GeneralMinor (pre-2018 form)
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector’s note: Observed the water line connected to the right faucet base of the 3 compartment sink leaking. Instructed to repair and maintain all plumbing.
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Pass
Complaint Re-Inspection · Pass
1 general Show violations
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GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: Above violation still remaining(Missing ceiling tile in front kitchen prep area, shall be replaced/provided).
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Fail
Complaint · Fail
4 general Show violations
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GeneralSerious (pre-2018 form)
Previous minor violation(s) corrected 7-42-090
Inspector’s note: Found observed previous minor violation not corrected at this time of complaint inspection(# 34) from inspection report#1689255, dated 3/10/2016, with a compliance date of 6/10/2016. #34( Floors in bsmt storage area under shelving, staircase not clean, need detailed cleaning. Floors in kitchen prep area, rear kitchen area, and by 3 compartment sink needs re-grouting).Citation issued 7-42-090, serious violation.
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Cooler shelving in kitchen prep area not clean, need detailed cleaning(crevices).
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Floors in bsmt storage area under shelving, staircase not clean, need detailed cleaning. Floors in kitchen prep area, rear kitchen area, and by 3 compartment sink needs re-grouting. (violation not corrected see violation #29)
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GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: Missing ceiling tile in front kitchen prep area, shall be replaced/provided.
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Pass
Complaint · Pass
4 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector’s note: Walk in cooler shelving/racks that had peeling paint/rust, shall be repaired/replaced. Caulk around 3 compartment sink in state of disrepair, shall be repaired/replaced.
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Walk in cooler shelving/racks not clean, need detailed cleaning(crevices). Kitchen storage shelving above 2 compartment sink not clean, need detailed cleaning(crevices).
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Floors in walk in cooler under shelving/racks not clean, need detailed cleaning(corners), floors under cooking equipment not clean, need cleaning. Floors in bsmt storage area under shelving, staircase not clean, need detailed cleaning. Floors in kitchen prep area, rear kitchen area, and by 3 compartment sink needs re-grouting.
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GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: Walls that had peeling paint in kitchen area shall be repaired/sealed. Wall that had exposed plaster/wallboard in staircase leading to bsmt storage area shall be repaired/sealed.
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Conditional
Canvass · Pass w/ Conditions
4 general Show violations
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GeneralSerious (pre-2018 form)
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector’s note: Observed no valid city of chicago food sanitation certificate posted,only a enlarge copy.also no employee on duty with a valid city of chicago food sanitation certificate when potentially hazardous foods are prepared and served,ie fried vgetable rice,chicken,etc.serious violation issued 7-38-012
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Observed stored unused food pans, equipment and storage boxes stored on floor in basement storage area.must properly elevate storage off floor at least 6-inches off floor.
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GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: Observed wall in poor repair,ie large opening in employee locker room.must repair.
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GeneralMinor (pre-2018 form)
Food handler requirements met
Inspector’s note: Observed no proof of enrollment for 2 employees for the new food handlers training.must enroll.
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Pass
Canvass · Pass
No violations
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Pass
Canvass · Pass
3 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector’s note: Rusty shelving inside walk-in cooler must repaint or replace.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Must regrout floor in front of cooking equipment in kitchen area and rear prep area in front of 2-compartment sink.
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GeneralMinor (pre-2018 form)
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector’s note: Wiping clothes stored on top of 2-compartment sink in rear prep area. Must properly store wiping clothes in a sanitizing solution when not in use.
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Pass
Complaint · Pass
4 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Must clean and sanitize ice chute at the soda dispensing machine.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Must regrout floor in front the middle compartment at the 3comp sink and at the mop sink area on the right side of the mopsink base. Also must clean and sanitize floor on the left side of the wok station.
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GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: Must clean and sanitize all window sills at the front of store to remove dead insects.
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GeneralMinor (pre-2018 form)
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector’s note: Must properly store mops so as to dry properly to prevent pest breeding.
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Pass
Canvass · Pass
4 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector’s note: Must maintain interior of 2dr refrigerator at front cooking line dry.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Must regrout floor at the following locations: under and in front of the ecopm sink area, under and next to main cooking area and at rear area where walk-in cooler are located.
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GeneralMinor (pre-2018 form)
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector’s note: Must seal the wall where it meets the couving in front of the 3comp sink to prevent pest entry.at same location must replace cracked and broken wall tile.
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GeneralMinor (pre-2018 form)
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector’s note: Must repair leaky pipe under exposed handsink at the ladies restroom.
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Pass
Complaint · Pass
2 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Must clean and maintain the interior of the prep reach in freezer-remove excess ice build up.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Must clean and maintain the interior of all floor drains.
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Conditional
Canvass · Pass w/ Conditions
1 critical2 general Show violations
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CriticalCritical (pre-2018 form)
Hands washed and cleaned, good hygienic practices; no bare hand contact with ready-to-eat foods.
Inspector’s note: While waiting to introduce myself, i witnessed a male employee food handler wipe his nose with the back of his hand and begin touching/preparing food. Once identified he then put on a pair of gloves without adequately washing hands. Then observed a different male employee who handles food wet his hands and then begin to dry them without using soap. Instructed manager to have all food handlers to stop and adequately wash hands. Educated on the importance of hand washing and good hygienic practices. Citation #70245-11 issued.
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: Must detail clean and maintain interior of cooking equipment and cabinets under the beverage station.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: Must detail clean and maintain floors in corner by ice machine and around cooking equipment-remove grease spills.
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Pass
Canvass · Pass
1 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: All utensils shall be thoroughly cleaned and sanitized after each usage. LOWER SHELF OF PREP COOLER NOT CLEAN, STANDING WATER AND FOOD DEBRIS NOTED, INSTRUCTED TO CLEAN.
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Pass
Complaint · Pass
1 general Show violations
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. MUST DETAIL CLEAN FLOOR ALONG WALL IN MENS WASHROOM.
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Pass
Canvass · Pass
2 general Show violations
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GeneralMinor (pre-2018 form)
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector’s note: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. FAN COVER IN WALK-IN COOLER NOT CLEAN DIRT AND DUST BUILD UP ALSO AROUND PIPE INSULATION BEHIND COOLING UNIT, INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
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GeneralMinor (pre-2018 form)
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector’s note: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. STANDING WASTE WATER AT KITCHEN CORNER FLOOR, INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
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More in ZIP 60602
Source: Chicago Department of Public Health (CDPH) open data, refreshed hourly. Last inspection 7 months ago. Always confirm with the official record.