Pass

Potbelly Sandwich Works LLC

175 W Jackson Blvd, Chicago, IL 60604

Restaurant ZIP 60604 Risk 1 (High)

Passed · as of Jan 28, 2026

Potbelly Sandwich Works LLC was last inspected on January 28, 2026 with a result of “Pass”. Inspectors found 1 violation.

Latest inspection

January 28, 2026 · Canvass

Pass

Result: Pass

1 general
  • GeneralFacility upkeep

    Sewage or wastewater wasn’t disposed of properly.

    Inspector’s note: Observed missing grease trap at 3-compartment sink. Instructed to reinstall and maintain.

    Official wording (code 52)

    Sewage & waste water properly disposed

Inspection history

22 inspections on record

  1. Pass

    Canvass · Pass

    No violations

  2. Pass

    Canvass · Pass

    No violations

  3. Conditional

    Canvass · Pass w/ Conditions

    1 critical5 general Show violations
    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: 5-205.11 observed rear dish washing/food prep area hand washing sink blocked with a container inside the basin of the hand washing sink. Instructed to never block hand washing sinks by storing items inside of the basin, hand washing sinks must be accessible for hand washing at all times. Food handler removed items during the inspection. Priority foundation. Citation issued 7-38-030(c).

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • GeneralHygiene & sanitation

      Staff personal cleanliness was inadequate.

      Inspector’s note: 2-402.11 observed food handlers not properly wearing hair restraint, one female food handler without a proper hair restraint and manager handling food without a beard guard.. Instructed to provide proper hair restraints at all times.

      Official wording (code 40)

      Personal cleanliness

    • GeneralFacility upkeep

      Equipment and surfaces were dirty.

      Inspector’s note: 4-601.11(c) observed accumulated dust debris behind the prep coolers located in the front food prep area. Instructed to clean.

      Official wording (code 49)

      Non-food/food contact surfaces clean

    • GeneralFacility upkeep

      Plumbing problems, or missing protection against backflow.

      Inspector’s note: 5-205.15 observed a splash guard is needed between the prep table and the hand washing sink located in the rear. Instructed to provide.

      Official wording (code 51)

      Plumbing installed; proper backflow devices

    • GeneralFacility upkeep

      Toilet rooms weren’t built, stocked, or cleaned properly.

      Inspector’s note: 6-302.11 observed no toilet paper in one of two toilet rooms. Instructed to provide toilet paper in toilet rooms at all times. Building maintanence provided toilet paper in said toilet room during the inspection. Priority foundation. Citation issued 7-38-010.

      Official wording (code 53)

      Toilet facilities: properly constructed, supplied, & cleaned

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: 6-501.12 observed accumulated debris under the 3 compartment sink and around the hot water heater. Instructed to clean.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

  4. Pass

    Canvass · Pass

    1 general Show violations
    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: Observed debris build up on floor underneath three compartment sink in rear prep area. Instructed to clean and maintain.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

  5. Pass

    Canvass · Pass

    2 general Show violations
    • GeneralFood temperature

      Thermometers were missing or inaccurate.

      Inspector’s note: Coolers thermometer pushed to the back, instructed to keep in warmest part in an easy to view area.

      Official wording (code 36)

      Thermometers provided & accurate

    • GeneralFacility upkeep

      Equipment and surfaces were dirty.

      Inspector’s note: Front prep cooler fan cover not clean, heavy dust build-up noted. Instructed to clean and maintain.

      Official wording (code 49)

      Non-food/food contact surfaces clean

  6. Pass

    Canvass · Pass

    2 general Show violations
    • GeneralFood handling

      Food wasn’t protected from contamination during prep, storage, or display.

      Inspector’s note: Observed facility hand sink in rear prep area without splash guard installed on right side( hand sink was converted formally a one compartment sink inside prep table). Facility must obtain and install splash guard on hand sink.

      Official wording (code 39)

      Contamination prevented during food preparation, storage & display

    • GeneralFacility upkeep

      Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

      Inspector’s note: Found cutting boards discolored with deep grooves. Instructed manager to resurface or replace and maintain.

      Official wording (code 47)

      Food & non-food contact surfaces cleanable, properly designed, constructed & used

  7. Pass

    Canvass · Pass

    2 critical Show violations
    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Observed facility hand sink in rear prep area without signage for hand washing. Must obtain and display at hand sink.

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

    • CriticalHygiene & sanitation

      Hand sinks were missing, blocked, or not stocked with soap and towels.

      Inspector’s note: Observed facility hand sink in rear prep area without splash guard installed on right side( hand sink was converted formally a one compartment sink inside prep table). Facility must obtain and install splash guard on hand sink.

      Official wording (code 10)

      Adequate handwashing sinks properly supplied and accessible

  8. Conditional

    Canvass · Pass w/ Conditions

    1 critical1 general Show violations
    • CriticalCritical (pre-2018 form)

      Water source: safe, hot & cold under city pressure

      Inspector’s note: Observed no hot water from faucet on premises. Hot water temperature 80.0f. Instructed that hot water temperature must be 110.0f. Engineer adjusted the temperature of thermostat restored hot water temperature to 110.7f-cdi. Critical violation 7-38-030

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Floors not clean of debris on floors under coolers. Instructed to clean/maintain.

  9. Conditional

    Canvass · Pass w/ Conditions

    1 critical2 general Show violations
    • CriticalCritical (pre-2018 form)

      Potentially hazardous food meets temperature requirement during storage, preparation display and service

      Inspector’s note: Found improper temperature of cooked chicken inside prep cooler at improper temperature of 50.0f. Must maintain cold foods at 40.0f or below. Food removed and discarded approx 1- lb by manager-cdi.. Critical violation 7-38-005a

    • GeneralSerious (pre-2018 form)

      * certified food manager on site when potentially hazardous foods are prepared and served

      Inspector’s note: No certified food manager on premises when potentially hazardous foods are prepared and served,( ie making chicken sandwiches, chili,etc) serious violation 7-38-012

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: Interior and exterior of coolers not clean of debris and dried food particles.instructed to clean/maintain

  10. Pass

    Canvass Re-Inspection · Pass

    4 general Show violations
    • GeneralMinor (pre-2018 form)

      Food and non-food contact surfaces properly designed, constructed and maintained

      Inspector’s note: The cutting boards in the front food preparation area has deep, dark grooves and stains on them. Instructed to sand or replace cutting boards. Must keep a smooth and easily cleanable surface.

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: Found the interior/exterior of the cooking equipment in the front food preparation area, the storage racks in the rear food preparation area with food, dirt and dust build up. Instructed to clean and maintain.

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: The interior/exterior of the floor drains, floors in the corners, around the hot water tank, cooking/cooling equipment and sinks with thick food, dirt and dust build up. Instructed to detail clean and maintain all.

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: The walls, vents,pipes/conduits and ceiling tiles has food, dirt and dust build up in the rear/front food preparation and dining area. Instructed to clean and maintain.

  11. Fail

    Canvass · Fail

    5 general Show violations
    • GeneralSerious (pre-2018 form)

      No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors

      Inspector’s note: Found 40 small live flies on the walls, ceiling, storage racks and boxed in the rear food preparation area and 15 on the walls/ceiling in the front preparation and dining area. Instructed to remove all flies, clean the affected areas and recommended contacting pest control for assistance. Serious violation 7-38-020

    • GeneralMinor (pre-2018 form)

      Food and non-food contact surfaces properly designed, constructed and maintained

      Inspector’s note: The cutting boards in the front food preparation area has deep, dark grooves and stains on them. Instructed to sand or replace cutting boards. Must keep a smooth and easily cleanable surface.

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: Found the interior/exterior of the cooking equipment in the front food preparation area, the storage racks in the rear food preparation area with food, dirt and dust build up. Instructed to clean and maintain.

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: The interior/exterior of the floor drains, floors in the corners, around the hot water tank, cooking/cooling equipment and sinks with thick food, dirt and dust build up. Instructed to detail clean and maintain all.

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: The walls, vents,pipes/conduits and ceiling tiles has food, dirt and dust build up in the rear/front food preparation and dining area. Instructed to clean and maintain.

  12. Pass

    Canvass · Pass

    2 general Show violations
    • GeneralMinor (pre-2018 form)

      Food and non-food contact surfaces properly designed, constructed and maintained

      Inspector’s note: Top lid of main prep cooler near door leading to rear prep area (broken),in poor repair.also top lid of chest freezer in poor repair. Must repair both.also splash guard needed in rear at exposed hand sink .must install.

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: Exterior,doors and interior of all prep coolers not clean/maintain with debris,etc.must clean.

  13. Pass

    Canvass Re-Inspection · Pass

    3 general Show violations
    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: Observed storage units in rear dish washing/prep not clean of debris.must detail clean/maintain.also interior sheles inside prep coolers

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: Observed light shield in ceiling above rear prep table in poor repair.must repair

    • GeneralMinor (pre-2018 form)

      Food handler requirements met

      Inspector’s note: No new idph food handlers training certificate provided for employees. Must provide certificates at next routine inspection

  14. Fail

    Canvass · Fail

    2 critical4 general Show violations
    • CriticalCritical (pre-2018 form)

      Facilities to maintain proper temperature

      Inspector’s note: Observed bottom door of prep cooler in poor repair.prep cooler maintaining improper temperature of 66.8f. Must not used prep cooler for food storage.must used additional cooler on premises thats 40f or below-cdi. Cooler tagged held for inspection.critical violation issued 7-38-005a

    • CriticalCritical (pre-2018 form)

      Potentially hazardous food meets temperature requirement during storage, preparation display and service

      Inspector’s note: Found potentially hazardous foods( 3 lbs chicken salad 51.6f , 5lbs chopped boiled eggs-54.6f at improper temperatures stored inside prep cooler thats not maintained. Also 4 cooked eggs maintained at 117.8f in hot holding unit. All foods was removed and discarded tottal cost approx 8 lbs/$25.00-cdi. Critical violaqtion issued 7-38-005a.

    • GeneralSerious (pre-2018 form)

      Previous minor violation(s) corrected 7-42-090

      Inspector’s note: Observed previous minor violation #34- still exits from last inspection report #1418794,dated 1-22-2015.must regrout floors in front of the 3-compartment sink. Serious violation issued 7-42-090.

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: Observed storage units in rear dish washing/prep not clean of debris.must detail clean/maintain.also interior sheles inside prep coolers.

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: Observed light shield in ceiling above rear prep table in poor repair.must repair.

    • GeneralMinor (pre-2018 form)

      Food handler requirements met

      Inspector’s note: No new idph food handlers training certificate provided for employees. Must provide certificates at next routine inspection.

  15. Pass

    Canvass · Pass

    3 general Show violations
    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Must regrout floor in front of the 3-comp sink. Must clean floors and floor drains at the main prep line area to remove food debri.

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: Must remove excessive dust build-up from the interior of the both exhaust hoods at the main prep line area.

    • GeneralMinor (pre-2018 form)

      Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

      Inspector’s note: Must adjust both faucet handles hot and cold in both men's and women's restroom hand sinks so as for hot and cold running water to last at least 15 seconds when handles are pushed. Both staff restrooms are located in the basement area.

  16. Pass

    Canvass · Pass

    5 general Show violations
    • GeneralMinor (pre-2018 form)

      Food and non-food contact surfaces properly designed, constructed and maintained

      Inspector’s note: Must repairnor replace worn rubber gaskets on reach in coolers. Must correct and maintain at all times.

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: Must clean the following: interior of all reach in coolers, soda dispensor, can opener to remove all food spills and build up. Must maintain clean.

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Floors in need of cleaning under and around all equipment. Grout areas in need of cleaning to remove all build up. Must clean and maintain at all times.

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: Wall at toaster in need of cleaning to remove all splatter. Must clean and maintain at all times.

    • GeneralMinor (pre-2018 form)

      Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

      Inspector’s note: All drains in need of cleaning to remove all build up. Must clean and maintain at all times.

  17. Pass

    Canvass · Pass

    2 general Show violations
    • GeneralMinor (pre-2018 form)

      Food and non-food contact surfaces properly designed, constructed and maintained

      Inspector’s note: Must repair inner lining and gasket of large white ice box freezer in the rear hallway. Must replace gasket at 1dr cooler across from the front exposed hand sink.

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Must detail clean floors throughout prep areas to remove food debris.

  18. Pass

    Canvass · Pass

    2 general Show violations
    • GeneralMinor (pre-2018 form)

      Food and non-food contact surfaces properly designed, constructed and maintained

      Inspector’s note: Must replace the ripped rubber gasket on the door of the chest reach in freezer in the rear prep area.

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: Must remove excess ice from ice cream freezer and clean and maintaing freezer.

  19. Pass

    Canvass · Pass

    3 general Show violations
    • GeneralMinor (pre-2018 form)

      Food and non-food contact surfaces properly designed, constructed and maintained

      Inspector’s note: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. OBSERVED DARK PITS IN PREP TABLE CUTTING BOARDS ALONG FRONT LINE. MUST REPLACE OR REPAIR DAMAGED CUTTING BOARDS.

    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. OBSERVED DUST BUILD UP ON REAR OF WALK IN COOLER CONDENSER. MUST CLEAN AND MAITAIN EQUIPMENT.

    • GeneralMinor (pre-2018 form)

      Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

      Inspector’s note: Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. FRONT LINE HANDWASH BOWL FAUCET LOOSE/SINK DRAINING SLOWLY. MUST REPAIR AND MAINTAIN SINK.

  20. Pass

    Complaint · Pass

    3 general Show violations
    • GeneralMinor (pre-2018 form)

      Food and non-food contact equipment utensils clean, free of abrasive detergents

      Inspector’s note: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. All utensils shall be thoroughly cleaned and sanitized after each usage. Found containers not stored properlry on shelving units.(must store inverted)

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.(Must clean floors throughout premises behind and under all equipment). Found floors not clean at rear preparation areas.

    • GeneralMinor (pre-2018 form)

      Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored

      Inspector’s note: Cleaning equipment shall be properly stored away from food, utensils, equipment, and clean linens. Found clean linen stored improperly below 3 compartment sink.

  21. Pass

    Consultation · Pass

    No violations

More in ZIP 60604

Source: Chicago Department of Public Health (CDPH) open data, refreshed hourly. Last inspection 9 months ago. Always confirm with the official record.