A

Charlotte Cafe

2541 Broadway, Manhattan, NY 10025

Bakery Products/Desserts Upper West Side (929) 278-7458

Grade A · as of Mar 25, 2026

Charlotte Cafe was last inspected on October 8, 2026 and scored 29 points (C range). Inspectors found 5 violations, 4 of them critical, including signs of pests.

Latest inspection

October 8, 2026 · Cycle Inspection · Initial Inspection

29

Score: 29 points (C range)

4 critical1 general

Scored in the C range on an initial inspection, so no grade is given yet. A re-inspection follows.

  • CriticalHygiene & sanitation

    Workers’ personal hygiene was inadequate (dirty clothing, no hair restraint, jewelry).

    Official wording (code 06A)

    Personal cleanliness is inadequate. Outer garment soiled with possible contaminant. Effective hair restraint not worn where required. Jewelry worn on hands or arms. Fingernail polish worn or fingernails not kept clean and trimmed.

  • CriticalFood temperature

    Cold food was kept warmer than 41°F, where bacteria can grow.

    Official wording (code 02G)

    Cold TCS food item held above 41 °F; smoked or processed fish held above 38 °F; intact raw eggs held above 45 °F; or reduced oxygen packaged (ROP) TCS foods held above required temperatures except during active necessary preparation.

  • CriticalHygiene & sanitation

    Surfaces that touch food weren’t properly washed and sanitized.

    Official wording (code 06D)

    Food contact surface not properly washed, rinsed and sanitized after each use and following any activity when contamination may have occurred.

  • CriticalPests

    Flies or other nuisance pests were found.

    Official wording (code 04N)

    Filth flies or food/refuse/sewage associated with (FRSA) flies or other nuisance pests in establishment’s food and/or non-food areas. FRSA flies include house flies, blow flies, bottle flies, flesh flies, drain flies, Phorid flies and fruit flies.

  • GeneralPests

    The building wasn’t pest-proofed: gaps, holes, or clutter that let rodents or insects in or give them shelter.

    Official wording (code 08A)

    Establishment is not free of harborage or conditions conducive to rodents, insects or other pests.

ABOct 21, 2024: 454524/10Nov 6, 2024: 121224/11Mar 5, 2026: 272726/03Mar 25, 2026: 8826/03Oct 8, 2026: 292926/10
Inspection scores over time. Lower is better: 0–13 is an A, 14–27 a B, 28 or more a C.

Inspection history

6 inspections on record

  1. A 8 points (A range)

    Cycle Inspection · Re-inspection

    1 critical1 general Show violations
    • CriticalHygiene & sanitation

      Workers’ personal hygiene was inadequate (dirty clothing, no hair restraint, jewelry).

      Official wording (code 06A)

      Personal cleanliness is inadequate. Outer garment soiled with possible contaminant. Effective hair restraint not worn where required. Jewelry worn on hands or arms. Fingernail polish worn or fingernails not kept clean and trimmed.

    • GeneralFacility upkeep

      Non-food surfaces or equipment were dirty, damaged, or made of unsuitable material.

      Official wording (code 10F)

      Non-food contact surface or equipment made of unacceptable material, not kept clean, or not properly sealed, raised, spaced or movable to allow accessibility for cleaning on all sides, above and underneath the unit.

  2. 27 27 points (B range)

    Cycle Inspection · Initial Inspection

    Scored in the B range on an initial inspection, so no grade is given yet. A re-inspection follows.

    3 critical2 general Show violations
    • CriticalHygiene & sanitation

      Workers’ personal hygiene was inadequate (dirty clothing, no hair restraint, jewelry).

      Official wording (code 06A)

      Personal cleanliness is inadequate. Outer garment soiled with possible contaminant. Effective hair restraint not worn where required. Jewelry worn on hands or arms. Fingernail polish worn or fingernails not kept clean and trimmed.

    • CriticalHygiene & sanitation

      Food or supplies weren’t protected from contamination during storage, prep, or service.

      Official wording (code 06C)

      Food, supplies, or equipment not protected from potential source of contamination during storage, preparation, transportation, display, service or from customer’s refillable, reusable container. Condiments not in single-service containers or dispensed directly by the vendor.

    • CriticalPests

      Mice, or signs of mice, were found.

      Official wording (code 04L)

      Evidence of mice or live mice in establishment's food or non-food areas.

    • GeneralPests

      The building wasn’t pest-proofed: gaps, holes, or clutter that let rodents or insects in or give them shelter.

      Official wording (code 08A)

      Establishment is not free of harborage or conditions conducive to rodents, insects or other pests.

    • GeneralFacility upkeep

      Non-food surfaces or equipment were poorly built or maintained.

      Official wording (code 10G)

      Dishwashing and ware washing: Cleaning and sanitizing of tableware, including dishes, utensils, and equipment deficient.

  3. A 12 points (A range)

    Pre-permit (Operational) · Re-inspection

    2 critical Show violations
    • CriticalHygiene & sanitation

      Workers’ personal hygiene was inadequate (dirty clothing, no hair restraint, jewelry).

      Official wording (code 06A)

      Personal cleanliness is inadequate. Outer garment soiled with possible contaminant. Effective hair restraint not worn where required. Jewelry worn on hands or arms. Fingernail polish worn or fingernails not kept clean and trimmed.

    • CriticalFood handling

      Food was contaminated or cross-contaminated, or wasn’t thrown out when it should have been.

      Official wording (code 04H)

      Raw, cooked or prepared food is adulterated, contaminated, cross-contaminated, or not discarded in accordance with HACCP plan.

  4. 45 45 points (C range)

    Pre-permit (Operational) · Initial Inspection

    Scored in the C range on an initial inspection, so no grade is given yet. A re-inspection follows.

    6 critical2 general Show violations
    • CriticalFood handling

      No working thermometer was available to check food temperatures.

      Official wording (code 04J)

      Properly scaled and calibrated thermometer or thermocouple not provided or not readily accessible in food preparation and hot/cold holding areas to measure temperatures of TCS foods during cooking, cooling, reheating, and holding.

    • CriticalPests

      Mice, or signs of mice, were found.

      Official wording (code 04L)

      Evidence of mice or live mice in establishment's food or non-food areas.

    • CriticalHygiene & sanitation

      Surfaces that touch food weren’t properly washed and sanitized.

      Official wording (code 06D)

      Food contact surface not properly washed, rinsed and sanitized after each use and following any activity when contamination may have occurred.

    • CriticalFood temperature

      Cold food was kept warmer than 41°F, where bacteria can grow.

      Official wording (code 02G)

      Cold TCS food item held above 41 °F; smoked or processed fish held above 38 °F; intact raw eggs held above 45 °F; or reduced oxygen packaged (ROP) TCS foods held above required temperatures except during active necessary preparation.

    • CriticalHygiene & sanitation

      Clean utensils or equipment were stored or handled in a way that could contaminate them.

      Official wording (code 06E)

      Sanitized equipment or utensil, including in-use food dispensing utensil, improperly used or stored.

    • CriticalHygiene & sanitation

      Workers’ personal hygiene was inadequate (dirty clothing, no hair restraint, jewelry).

      Official wording (code 06A)

      Personal cleanliness is inadequate. Outer garment soiled with possible contaminant. Effective hair restraint not worn where required. Jewelry worn on hands or arms. Fingernail polish worn or fingernails not kept clean and trimmed.

    • GeneralFacility upkeep

      Non-food surfaces or equipment were dirty, damaged, or made of unsuitable material.

      Official wording (code 10F)

      Non-food contact surface or equipment made of unacceptable material, not kept clean, or not properly sealed, raised, spaced or movable to allow accessibility for cleaning on all sides, above and underneath the unit.

    • GeneralPests

      The building wasn’t pest-proofed: gaps, holes, or clutter that let rodents or insects in or give them shelter.

      Official wording (code 08A)

      Establishment is not free of harborage or conditions conducive to rodents, insects or other pests.

  5. –

    Administrative Miscellaneous · Initial Inspection · Violations were cited in the following area(s)

    1 paperwork Show violations
    • PaperworkSigns & paperwork

      Required healthy-eating information wasn’t posted.

      Official wording (code 20-08)

      Failure to post or conspicuously post healthy eating information

More in Upper West Side

Source: NYC Department of Health and Mental Hygiene (DOHMH) open data, refreshed hourly. Last inspection 4 weeks ago. Always confirm with the official record.