Pollo D' Oro

No violations were recorded at this inspection.

1. Aug 14, 2025 Closed 28 points (C range)

   Cycle Inspection · Reopening Inspection

   The Health Department closed this restaurant at this inspection.

   1 critical Show violations

   • CriticalFacility

     No approved procedure for refilling reusable containers.

     Official wording (code 05H)

     No approved written standard operating procedure for avoiding contamination by refillable returnable containers.

2. Aug 11, 2025 Closed 28 points (C range)

   Cycle Inspection · Re-inspection

   The Health Department closed this restaurant at this inspection.

   1 critical Show violations

   • CriticalFacility

     No approved procedure for refilling reusable containers.

     Official wording (code 05H)

     No approved written standard operating procedure for avoiding contamination by refillable returnable containers.

3. Mar 3, 2025 24 24 points (B range)

   Cycle Inspection · Initial Inspection

   Scored in the B range on an initial inspection, so no grade is given yet. A re-inspection follows.

   3 critical1 general Show violations

   • CriticalFood temperature

     Hot food was being held below 140°F, where bacteria can grow.

     Official wording (code 02B)

     Hot TCS food item not held at or above 140 °F.

   • CriticalFacility

     A hand-washing sink was missing, blocked, or not stocked with soap and towels.

     Official wording (code 05D)

     No hand washing facility in or adjacent to toilet room or within 25 feet of a food preparation, food service or ware washing area. Hand washing facility not accessible, obstructed or used for non-hand washing purposes. No hot and cold running water or water at inadequate pressure. No soap or acceptable hand-drying device.

   • CriticalHygiene & sanitation

     Surfaces that touch food weren’t properly washed and sanitized.

     Official wording (code 06D)

     Food contact surface not properly washed, rinsed and sanitized after each use and following any activity when contamination may have occurred.

   • GeneralFacility upkeep

     Single-use items (cups, utensils, containers) were missing, reused, or left unprotected.

     Official wording (code 10H)

     Single service article not provided. Single service article reused or not protected from contamination when transported, stored, dispensed. Drinking straws not completely enclosed in wrapper or dispensed from a sanitary device.

4. Mar 3, 2025 –

   Administrative Miscellaneous · Initial Inspection · Violations were cited in the following area(s)

   3 paperwork Show violations

   • PaperworkSigns & paperwork

     Required healthy-eating information wasn’t posted.

     Official wording (code 20-08)

     Failure to post or conspicuously post healthy eating information

   • PaperworkSigns & paperwork

     Required choking first-aid or alcohol-and-pregnancy signs (or resuscitation masks) were missing.

     Official wording (code 20-04)

     “Choking first aid” poster not posted. “Alcohol and Pregnancy” warning sign not posted. Resuscitation equipment: exhaled air resuscitation masks (adult & pediatric), latex gloves, sign not posted.

   • PaperworkSigns & paperwork

     Food allergy poster not posted where staff prepare food.

     Official wording (code 20-01)

     Allergen or intolerance notice not translated into common language when required

5. Sep 21, 2023 B 25 points (B range)

   Cycle Inspection · Re-inspection

   4 critical1 general Show violations

   • CriticalHygiene & sanitation

     Wiping cloths were dirty or not kept in sanitizing solution.

     Official wording (code 06F)

     Wiping cloths not stored clean and dry, or in a sanitizing solution, between uses.

   • CriticalHygiene & sanitation

     Food or supplies weren’t protected from contamination during storage, prep, or service.

     Official wording (code 06C)

     Food, supplies, or equipment not protected from potential source of contamination during storage, preparation, transportation, display, service or from customer’s refillable, reusable container. Condiments not in single-service containers or dispensed directly by the vendor.

   • CriticalHygiene & sanitation

     Clean utensils or equipment were stored or handled in a way that could contaminate them.

     Official wording (code 06E)

     Sanitized equipment or utensil, including in-use food dispensing utensil, improperly used or stored.

   • CriticalHygiene & sanitation

     Surfaces that touch food weren’t properly washed and sanitized.

     Official wording (code 06D)

     Food contact surface not properly washed, rinsed and sanitized after each use and following any activity when contamination may have occurred.

   • GeneralFacility upkeep

     Plumbing was missing protection against backflow, or floors didn’t drain properly.

     Official wording (code 10B)

     Anti-siphonage or back-flow prevention device not provided where required; equipment or floor not properly drained; sewage disposal system in disrepair or not functioning properly. Condensation or liquid waste improperly disposed of.

6. Sep 21, 2023 –

   Administrative Miscellaneous · Re-inspection · Violations were cited in the following area(s)

   1 paperwork Show violations

   • PaperworkSigns & paperwork

     Letter grade or Grade Pending card not visible from the street.

     Official wording (code 20-05)

     Current letter grade or "Grade Pending" card not conspicuously posted or visible to passersby

7. Nov 7, 2022 24 24 points (B range)

   Cycle Inspection · Initial Inspection

   Scored in the B range on an initial inspection, so no grade is given yet. A re-inspection follows.

   4 critical Show violations

   • CriticalFood temperature

     Cold food was kept warmer than 41°F, where bacteria can grow.

     Official wording (code 02G)

     Cold TCS food item held above 41 °F; smoked or processed fish held above 38 °F; intact raw eggs held above 45 °F; or reduced oxygen packaged (ROP) TCS foods held above required temperatures except during active necessary preparation.

   • CriticalFood temperature

     Hot food was being held below 140°F, where bacteria can grow.

     Official wording (code 02B)

     Hot TCS food item not held at or above 140 °F.

   • CriticalHygiene & sanitation

     Wiping cloths were dirty or not kept in sanitizing solution.

     Official wording (code 06F)

     Wiping cloths not stored clean and dry, or in a sanitizing solution, between uses.

   • CriticalFood handling

     No working thermometer was available to check food temperatures.

     Official wording (code 04J)

     Properly scaled and calibrated thermometer or thermocouple not provided or not readily accessible in food preparation and hot/cold holding areas to measure temperatures of TCS foods during cooking, cooling, reheating, and holding.

8. Nov 7, 2022 –

   Administrative Miscellaneous · Initial Inspection · Violations were cited in the following area(s)

   1 paperwork Show violations

   • PaperworkSigns & paperwork

     Letter grade or Grade Pending card not posted.

     Official wording (code 20-06)

     Current letter grade or Grade Pending card not posted