Marriott Marquis Chicago

No violations were recorded at this inspection.

1. Jul 15, 2025 Conditional

   Complaint · Pass w/ Conditions

   2 critical3 general Show violations

   • CriticalHygiene & sanitation

     Hand sinks were missing, blocked, or not stocked with soap and towels.

     Inspector’s note: Observed the following sinks not maintained with hot water: improper temperature of hot water observed at employee washroom handsink (70f) at employee caferteria. Instructed person in charge hot water at all hand washing sinks must be at least 100f. Service technician arrived on site and now all sinks are maintained between 102f - 105f. Priority violation #7-38-030(c). Citation issued.

     Official wording (code 10)

     Adequate handwashing sinks properly supplied and accessible

   • CriticalFood handling

     Surfaces that touch food weren’t cleaned and sanitized.

     Inspector’s note: Noted two low temperature dish washing machines at bar area in use not properly sanitizing. Sanitizing strength of sanitizer (chlorine) at the time of inspection was 0 ppm. Instructed not to use unit until reinspected by chicago department of health (cdph). Tagged units. Priority violation #7-38-025. Citation issued.

     Official wording (code 16)

     Food-contact surfaces: cleaned & sanitized

   • GeneralHygiene & sanitation

     Staff personal cleanliness was inadequate.

     Inspector’s note: Observed food handlers prepping food without hair restraints. Instructed person in charge that all food handlers must wear a hair restraint.

     Official wording (code 40)

     Personal cleanliness

   • GeneralFacility upkeep

     Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

     Inspector’s note: Observed milk crates being used as shelving throughout the prep and storage areas. Must remove and provide shelving that is 6" off the floor and provides floor accessibility to ensure adequate facility cleaning.

     Official wording (code 47)

     Food & non-food contact surfaces cleanable, properly designed, constructed & used

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Observed loose debris, dirt and dust buildup on the floors, inside storage cabinets, and corners in basement employee serving line prep area. Instructed to detail clean and increase cleaning frequency of floors. Must maintain at all times.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

2. Apr 17, 2024 Pass

   Canvass Re-Inspection · Pass

   2 general Show violations

   • GeneralFood temperature

     Thermometers were missing or inaccurate.

     Inspector’s note: 4-204.112(b): observed no ambient air thermometers in most of the cold holding units in the restaurant prep area, including the mini coolers on the self-service buffet line. Instructed to provide and maintain.

     Official wording (code 36)

     Thermometers provided & accurate

   • GeneralPests

     Insects, rodents, or animals were present, or the building wasn’t sealed against them.

     Inspector’s note: 6-202.15: observed the exit door, in the dining area in the center of the restaurant prep area and the bar not rodent proof in the middle at the bottom of the mentioned door. Also, observed the exit door in the food court not rodent proof in the middle at the bottom of the door. Instructed to rodent proof all mentioned doors and maintain.

     Official wording (code 38)

     Insects, rodents, & animals not present

3. Apr 15, 2024 Conditional

   Canvass · Pass w/ Conditions

   3 critical3 general Show violations

   • CriticalHygiene & sanitation

     Hand sinks were missing, blocked, or not stocked with soap and towels.

     Inspector’s note: Observed the hot water the in gender neutral toilet room in the food court not meeting compliance with the hot water temperature requirement. Found at 64.0f. Also, observed no hot running water at the handwashing sink in the street taco prep area in the food court. Instructed manager must close prep area until hot water is repaired. Maintenance was on site and repaired mentioned handwashing sinks and prep area was able to reopen. Instructed to have hot and cold running at all hand wash sinks. Priority violation 7-38-030(c), citation consolidated with report #2592810, license 2517338 of 4/15/24.

     Official wording (code 10)

     Adequate handwashing sinks properly supplied and accessible

   • CriticalFood handling

     Surfaces that touch food weren’t cleaned and sanitized.

     Inspector’s note: Observed low-temperature dishwashing machine behind the bar not in use at the time, not properly sanitizing. Sanitizing strength of sanitizer (chlorine) at the time of inspection was 0 ppm. Instructed not to use until equipment is properly sanitizing. Unit was tagged, please review tag removal procedure in comments. Priority violation 7-38-025, no citation issued

     Official wording (code 16)

     Food-contact surfaces: cleaned & sanitized

   • CriticalFood temperature

     Cold food was held above a safe temperature.

     Inspector’s note: Observed improper cold holding temperature of tcs foods ranging (46.0f- 49.0f) in the fresh bites prep area. Boiled eggs, pepperoni, various cheeses, vegan burrito, beyond vegan burger meat, chicken, guacamole, palenta, noodles, blt, berry compote, pickle slaw, mashed potatoes, cherry tomatoes, sliced tomatoes, pesto mayo, salsa verde. Also, observed in the restaurant prep area eggs and cheeses found on the countertop in a bin of ice (not submerged) not meeting compliance with the cold holding temperature. Temperatures ranged 46.0-50.0f. Manager discarded products. Must have cold holding foods at 41.0f or below.appx. 50lbs.$250. Priority 7-38-005, citation issued

     Official wording (code 22)

     Proper cold holding temperatures

   • GeneralFood temperature

     Not enough equipment, or the wrong method, to cool and hold food at safe temperatures.

     Inspector’s note: Observed improper temperature of refrigerator in the fresh bites prep area and in the saute cooler in the restaurant prep area with tcs foods stored inside for sale. Final temperatures of units were 48.0f and 46.0f. A held for inspection tags placed on units. Once repaired email to cdph. Must have cold holding units at 41.0f or below. Priority 7-38-005, citation issued

     Official wording (code 33)

     Proper cooling methods used; adequate equipment for temperature control

   • GeneralFood temperature

     Thermometers were missing or inaccurate.

     Inspector’s note: Observed no ambient air thermometers in most of the cold holding units in the restaurant prep area, including the mini coolers on the self-service buffet line. Instructed to provide and maintain.

     Official wording (code 36)

     Thermometers provided & accurate

   • GeneralPests

     Insects, rodents, or animals were present, or the building wasn’t sealed against them.

     Inspector’s note: Observed the exit door, in the dining area in the center of the restaurant prep area and the bar not rodent proof in the middle at the bottom of the mentioned door. Also, observed the exit door in the food court not rodent proof in the middle at the bottom of the door. Instructed to rodent proof all mentioned doors and maintain.

     Official wording (code 38)

     Insects, rodents, & animals not present

4. Dec 11, 2023 Conditional

   Canvass · Pass w/ Conditions

   2 general Show violations

   • GeneralFood handling

     No approval obtained for a specialized processing method.

     Inspector’s note: Observed facility without variance requirements for modified (rop) packaging performed in facility.no haccp on site of documentation for procedure preformed in facility. Informed facility of requirements must meet and maintain. Product and machine is tagged at this time. Priority foundation violation #7-38-005 citation issued

     Official wording (code 32)

     Variance obtained for specialized processing methods

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Observed debris and spillage in dry food storage room under shelving. Instructed person in charge to clean and maintain.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

5. Jun 14, 2022 Pass

   Canvass Re-Inspection · Pass

   7 general1 paperwork Show violations

   • GeneralHygiene & sanitation

     Staff personal cleanliness was inadequate.

     Inspector’s note: All food handlers in need of hair restraints. All long hair must be tied up and hair net used. Instructed to correct and maintain.

     Official wording (code 40)

     Personal cleanliness

   • GeneralHygiene & sanitation

     Gloves weren’t used properly.

     Inspector’s note: Proper glove usage must be performed when assembling all ready to eat food items. Instructed to correct and maintain.

     Official wording (code 46)

     Gloves used properly

   • GeneralFacility upkeep

     Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

     Inspector’s note: Cutting boards in need of cleaning to remove all dark build up. Instructed to correct and maintain.

     Official wording (code 47)

     Food & non-food contact surfaces cleanable, properly designed, constructed & used

   • GeneralFacility upkeep

     Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

     Inspector’s note: All large can openers in all prep areas in need of detail cleaning to remove all build up. Instructed to clean and maintain.

     Official wording (code 47)

     Food & non-food contact surfaces cleanable, properly designed, constructed & used

   • GeneralFacility upkeep

     Equipment and surfaces were dirty.

     Inspector’s note: All equipment in need of cleaning to remove all food spills and build up. Instructed manager to clean and maintain clean.

     Official wording (code 49)

     Non-food/food contact surfaces clean

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Floors in front bar, coffee house and to do area in need of detail cleaning to remove all food spills and build up. Clean under all equipment to remove old food items. Instructed to detail clean and maintain.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

   • GeneralFacility upkeep

     Ventilation or lighting was inadequate.

     Inspector’s note: Air vents in various prep areas in need of detail cleaning to remove all dust build up. Instructed to clean and maintain dust free.

     Official wording (code 56)

     Adequate ventilation & lighting; designated areas used

   • PaperworkManagement & training

     Required allergen training was missing.

     Inspector’s note: No allergen certificate for manger on duty at time of inspection. Instructed to obtain and maintain.

     Official wording (code 58)

     Allergen training as required

6. Jun 6, 2022 Fail

   Canvass · Fail

   1 critical8 general1 paperwork Show violations

   • CriticalHygiene & sanitation

     Staff touched ready-to-eat food with bare hands.

     Inspector’s note: Observed food handler wearing 1 glove to prepare customer food. While preparing food she touched her hair with the non gloved hand and proceeded to continue preparing salad for guest. Instructed manager to correct food handler, instruct proper gloveusage and tie back loose hair. Priority violation 7-38-010 citation issued

     Official wording (code 9)

     No bare hand contact with rte food or a pre-approved alternative procedure properly allowed

   • GeneralPests

     Insects, rodents, or animals were present, or the building wasn’t sealed against them.

     Inspector’s note: Observed approximately 50-55 fruit flies located in front bar area, coffee house, food hall and dish area. Instructed manager to clean all affected areas and contact pest control for service. Priority foundation violation 7-38-020(a) citation issued

     Official wording (code 38)

     Insects, rodents, & animals not present

   • GeneralHygiene & sanitation

     Staff personal cleanliness was inadequate.

     Inspector’s note: All food handlers in need of hair restraints. All long hair must be tied up and hair net used. Instructed to correct and maintain.

     Official wording (code 40)

     Personal cleanliness

   • GeneralHygiene & sanitation

     Gloves weren’t used properly.

     Inspector’s note: Proper glove usage must be performed when assembling all ready to eat food items. Instructed to correct and maintain.

     Official wording (code 46)

     Gloves used properly

   • GeneralFacility upkeep

     Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

     Inspector’s note: Cutting boards in need of cleaning to remove all dark build up. Instructed to correct and maintain.

     Official wording (code 47)

     Food & non-food contact surfaces cleanable, properly designed, constructed & used

   • GeneralFacility upkeep

     Equipment or surfaces were in poor repair or made of material that can’t be cleaned.

     Inspector’s note: All large can openers in all prep areas in need of detail cleaning to remove all build up. Instructed to clean and maintain.

     Official wording (code 47)

     Food & non-food contact surfaces cleanable, properly designed, constructed & used

   • GeneralFacility upkeep

     Equipment and surfaces were dirty.

     Inspector’s note: All equipment in need of cleaning to remove all food spills and build up. Instructed manager to clean and maintain clean.

     Official wording (code 49)

     Non-food/food contact surfaces clean

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Floors in front bar, coffee house and to do area in need of detail cleaning to remove all food spills and build up. Clean under all equipment to remove old food items. Instructed to detail clean and maintain.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

   • GeneralFacility upkeep

     Ventilation or lighting was inadequate.

     Inspector’s note: Air vents in various prep areas in need of detail cleaning to remove all dust build up. Instructed to clean and maintain dust free.

     Official wording (code 56)

     Adequate ventilation & lighting; designated areas used

   • PaperworkManagement & training

     Required allergen training was missing.

     Inspector’s note: No allergen certificate for manger on duty at time of inspection. Instructed to obtain and maintain.

     Official wording (code 58)

     Allergen training as required

7. Dec 3, 2021 Conditional

   Canvass Re-Inspection · Pass w/ Conditions

   1 critical1 general1 paperwork Show violations

   • CriticalManagement & training

     No written plan or kit for cleaning up vomit or diarrhea.

     Inspector’s note: 2-501.11 observed vomit and diarrhea kit incomplete. Instructed to provide missing items and appropriate sanitizer. Priority foundation 7-38-005.

     Official wording (code 5)

     Procedures for responding to vomiting and diarrheal events

   • GeneralFacility upkeep

     Toilet rooms weren’t built, stocked, or cleaned properly.

     Inspector’s note: 5-501.17 observed no covered receptacle inside of the employee toilet room located in the food prep area. Instructed to provide.

     Official wording (code 53)

     Toilet facilities: properly constructed, supplied, & cleaned

   • PaperworkManagement & training

     Required allergen training was missing.

     Inspector’s note: 2-102.13 observed no allergen training certificate for city of chicago food service sanitation managers. Instructed to meet requirements.

     Official wording (code 58)

     Allergen training as required

8. Nov 26, 2021 Fail

   Canvass · Fail

   4 critical3 general1 paperwork Show violations

   • CriticalManagement & training

     Staff weren’t trained on, or didn’t follow, the rules for reporting illness.

     Inspector’s note: 2-102.14(o) observed manager unable to provide an employee health policy due to human resources department not opening today. Instructed to provide. Priority foundation 7-38-010.

     Official wording (code 3)

     Management, food employee and conditional employee; knowledge, responsibilities and reporting

   • CriticalManagement & training

     No written plan or kit for cleaning up vomit or diarrhea.

     Inspector’s note: 2-501.11 observed vomit and diarrhea kit incomplete. Instructed to provide missing items and appropriate sanitizer. Priority foundation 7-38-005.

     Official wording (code 5)

     Procedures for responding to vomiting and diarrheal events

   • CriticalFood handling

     Surfaces that touch food weren’t cleaned and sanitized.

     Inspector’s note: 4-501.112 observed inadequate sanitizing hot water temperature at the dish machine located on the 1st floor food prep area. At the time of the inspection facility was not sanitizing dishes at said dish machine; the manager states the facility uses the 2nd floor dish machine to wash and sanitize all equipment and utensils. Said 1st floor dish machine tagged and held for inspection by the department of health and may not be used. Office notified. Priority violation 7-38-025. No citation was issued.

     Official wording (code 16)

     Food-contact surfaces: cleaned & sanitized

   • CriticalFood handling

     No warning to customers about raw or undercooked food.

     Inspector’s note: 3-603.11 observed no consumer advisory posted nor a disclosure and reminder on the board menu for all items that can be ordered undercooked or raw (eggs, beef, hamburgers) located by the cafe/coffee customer service area. Instructed to post a consumer advisory for public view and add a disclosure and reminder on the menu for all items that can be ordered undercooked or raw. Priority foundation 7-38-005.

     Official wording (code 25)

     Consumer advisory provided for raw/undercooked food

   • GeneralPests

     Insects, rodents, or animals were present, or the building wasn’t sealed against them.

     Inspector’s note: 6-501.111 observed evidence of pest activity. Observed about 10 live small flies on the ceiling by the high-temperature dish machine. Instructed to eliminate pest activity and clean and sanitize affected areas, recommended contacting pest control for a service. Priority foundation 7-38-020(a). Citation written under inspection report #2544712

     Official wording (code 38)

     Insects, rodents, & animals not present

   • GeneralFacility upkeep

     Toilet rooms weren’t built, stocked, or cleaned properly.

     Inspector’s note: 5-501.17 observed no covered receptacle inside of the employee toilet room located in the food prep area. Instructed to provide.

     Official wording (code 53)

     Toilet facilities: properly constructed, supplied, & cleaned

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: 6-501.12 observed minor food and dirt debris located by the cooking equipment and refrigeration units in the 1st floor food prep area. Instructed to clean.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

   • PaperworkManagement & training

     Required allergen training was missing.

     Inspector’s note: 2-102.13 observed no allergen training certificate for city of chicago food service sanitation managers. Instructed to meet requirements.

     Official wording (code 58)

     Allergen training as required

9. Aug 7, 2019 Pass

   Complaint · Pass

   2 general Show violations

   • GeneralFacility upkeep

     Equipment and surfaces were dirty.

     Inspector’s note: Instructed to clean exterior surfaces of cooking equipment where needed to remove light build up/spills.

     Official wording (code 49)

     Non-food/food contact surfaces clean

   • GeneralFacility upkeep

     Floors, walls, or ceilings were damaged or dirty.

     Inspector’s note: Instructed to clean floors under and around kitchen equipment. Remove small amount of standing water by dishmachine in rear of kitchen.

     Official wording (code 55)

     Physical facilities installed, maintained & clean

10. Aug 24, 2018 Conditional

    Complaint Re-Inspection · Pass w/ Conditions

    1 critical1 general Show violations

    • CriticalRepeat violation

      A previously cited serious violation still wasn’t fixed.

      Inspector’s note: Previous priority foundation violation not corrected from rept# 2200774 8-10-18. Observed fruit fly activity in the following areas: employee cafe, front bar area, and coffee bar area. Observed approximately 50-55 fruit flies in these areas. Instructed to contact pest control for service and to clean and sanitize the areas. Priority violation 7-42-090 pest control on site eliminating remaining fruit flies in front bar area. Flies minimized

      Official wording (code 59)

      Previous priority foundation violation corrected

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: The following in need of cleaning: in the grab and go kitchen floors in corners in need of detail cleaning to remove all food buld up, walls in need of cleaning to remove all grease and smoke build up, ceiling in need of cleaning to remove all grease and build up. All cooking equipment in need of detail cleaning to remove all grease build up. Front coffee bar the floors in need of detail cleaning to remove all build up of coffee grounds. Rear prep area the soda dispensors in need of detail cleaning. Front bar area floors in need of detail cleaning under all counters to remove all build up and spills. All standing water must be removed instructed to clean and maintain at all times.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

11. Aug 10, 2018 Fail

    Complaint · Fail

    2 general Show violations

    • GeneralPests

      Insects, rodents, or animals were present, or the building wasn’t sealed against them.

      Inspector’s note: Observed fruit fly activity in the following areas: employee cafe, front bar area, and coffee bar area. Observed approximately 50-55 fruit flies in these areas. Instructed to contact pest control for service and to clean and sanitize the areas. Priority foundation 7-38-020(a)

      Official wording (code 38)

      Insects, rodents, & animals not present

    • GeneralFacility upkeep

      Floors, walls, or ceilings were damaged or dirty.

      Inspector’s note: The following in need of cleaning: in the grab and go kitchen floors in corners in need of detail cleaning to remove all food buld up, walls in need of cleaning to remove all grease and smoke build up, ceiling in need of cleaning to remove all grease and build up. All cooking equipment in need of detail cleaning to remove all grease build up. Front coffee bar the floors in need of detail cleaning to remove all build up of coffee grounds. Rear prep area the soda dispensors in need of detail cleaning. Front bar area floors in need of detail cleaning under all counters to remove all build up and spills. All standing water must be removed instructed to clean and maintain at all times.

      Official wording (code 55)

      Physical facilities installed, maintained & clean

12. Jan 23, 2018 Pass

    Complaint Re-Inspection · Pass

    1 general Show violations

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Clean floors in the following areas: walk-in coolers of main kitchen of debris, floors at cooking line of see-thru kitchen of food spillage

13. Jan 4, 2018 Fail

    Complaint · Fail

    2 general Show violations

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Clean floors in the following areas: walk-in coolers of main kitchen of debris, floors at cooking line of see-thru kitchen of food spillage

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: Water damage to ceiling in need of repair. Dry wall must be corrected. Repair

14. Jan 4, 2018 Pass

    Complaint Re-Inspection · Pass

    1 general Show violations

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Clean floors in the following areas: walk-in coolers of main kitchen of debris, floors at cooking line of see-thru kitchen of food spillage.

15. Dec 11, 2017 Fail

    Complaint · Fail

    2 general Show violations

    • GeneralSerious (pre-2018 form)

      Previous minor violation(s) corrected 7-42-090

      Inspector’s note: Previous minor violation from inspection report# 2078545 dated 8/15/2017, not corrected:(29)(35) must provide overhead protection at tea/coffee station in corridor and smooth and easily cleanable walls and floors. Must correct. Serious violation 7-42-090.

    • GeneralMinor (pre-2018 form)

      Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

      Inspector’s note: Clean floors in the following areas: walk-in coolers of main kitchen of debris, floors at cooking line of see-thru kitchen of food spillage.

16. Aug 24, 2017 Pass

    License Re-Inspection · Pass

    1 general Show violations

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: Must provide overhead protection at tea/coffee station in corridor and smooth and easily cleanable walls and floors.

17. Aug 15, 2017 Fail

    License · Fail

    1 critical3 general Show violations

    • CriticalCritical (pre-2018 form)

      Facilities to maintain proper temperature

      Inspector’s note: Must provide missing equipment (coffee machines, espresso, coffee brewers) in basement staff dining area. Must also provide missing display case in grab and go area. All equ.ipment must be in place and operational. Critical violation 7-38-005(a).

    • GeneralSerious (pre-2018 form)

      Food protected during storage, preparation, display, service and transportation

      Inspector’s note: Must provide a sneeze guard at stationary hot holding station of 1st floor clear kitchen area. Food will be presented buffet style and must be protected from contamination from public. Serious violation 7-38-005(a).

    • GeneralMinor (pre-2018 form)

      Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

      Inspector’s note: Must provide overhead protection at tea/coffee station in corridor and smooth and easily cleanable walls and floors.

    • GeneralMinor (pre-2018 form)

      Lighting: required minimum foot-candles of light provided, fixtures shielded

      Inspector’s note: Must provide light in dry food storage area of main kitchen.